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HEM Hotel Amsterdam
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When would you like to stay at the HEM Hotel Amsterdam?
Top
Based on
1022
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Andrew
Young couple
Leeds,
United Kingdom
October 29, 2009
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I thought that the hotel facilities (bar, restaurant, breakfast room) were good. It was fairly well connected to the city centre. In our room the carpet was soaking wet around the bathroom door, this made the room smell like wet dog! There were loose floor tiles in the bathroom and there was mould in the shower, the shower door was broken and wouldn't close (possibly why the floor tiles were loose). The toilet cistern took about 20 minutes to (very noisily) refill after flushing, this is very annoying when trying to sleep. We complained to hotel staff, however, they didn't seem to care or be willing to do about it. |
5 |
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Anonymous
With friends
United Kingdom
October 29, 2009
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Close to the city by public transport. Nice room. Staff from the hotel very helpful. Bathroom was disgusting. Rooms very noisy. no well isolated. Anytime neighbours close the door you could feel it in your room. Difficult to find the hotel. |
5 |
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Eszter
Young couple
Budapest,
Hungary
October 28, 2009
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Very easy access to the city center, everything was OK comparing to the price. |
9 |
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Claudio
With friends
LONDON,
United Kingdom
October 28, 2009
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The position was ok and the breakfast is abundant. Not much control on people over night. Some were very noisy. |
6.5 |
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Deyan
With friends
Sofia,
Bulgaria
October 28, 2009
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very good value for money, easy access to the town centre during the day via tram and during night via a night bus, very nice rooms |
8 |
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Alban
Young couple
London,
United Kingdom
October 28, 2009
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planty of space and well cleaned |
6.5 |
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Edward
With friends
West Haddon,
United Kingdom
October 27, 2009
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Friendly and helpful staff, the room was clean and tidy. We had a free 72 hour public transport ticket and breakfast as part of a promotion, so for what we paid, it was excellent value. The sheets weren't great, beds probably could do with undersheets. Sink continuously backing up. |
8 |
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Cristian
Family with young children
Bucuresti,
Romania
October 25, 2009
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Very good price for the room. Big room, very modern looking, nice garden in front. Me and my wife was very impress. We have a lot of space remaining after we put the baby cot. The elevator was not working to that level (3rd) |
9 |
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Waruna
With friends
Rambukkana,
Sri Lanka
October 20, 2009
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The Hotel was good and the staff were very freindly. But there's no room service, no telephone facilities and no free TV. You get only pay TV. |
7 |
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Sorin
Young couple
Bucharest,
Romania
October 19, 2009
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Room was good. Easy access to public transport. Location. |
7.5 |
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Flavio
Young couple
São Paulo,
Brazil
October 18, 2009
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I don´t know if it was wrong, but I got the biggest room in Europe! It was wonderful. But I didn´t have breakfast neighter internet. |
8.5 |
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Leigh
With friends
evergreen,
United States of America
October 16, 2009
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Staff very friendly & helpful. It doesn't have a ton of "character", but the price was right & it was clean with decent size rooms. |
8.5 |
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Melita
With friends
ZAGREB,
Croatia
October 14, 2009
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spending time in restaurant or caffe with friends, rest in my room, sitting in lobby and watching other guests and meet new friends |
9.5 |
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Carmen
With friends
Bucharest,
Romania
October 13, 2009
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I liked the fact that it was placed in a quiet area with easy acces to the city center by tram. I didn't like the non smoking room policy |
7.5 |
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Anonymous
Mature couple
Israel
October 13, 2009
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The price, breakfast ann near to the Amsterdam ring (A-10) We ask for non smoking room but it was a smoking room |
6.5 |
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Rolf
Mature couple
Kloten,
Switzerland
October 12, 2009
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We liked the efficiency and the friendliness of all the staff (Front desk,housekeeping and restaurant staff.) The size of the room was big.Clean room and bedding.Room was cleaned and bath towels were replaced daily. Excellent for its value. Don't get put off from the lift to the 4th floor (shabby looking & slow, but once you get to the room. Good surprises awaits you!) Maybe just the lift. (too small& slow.) |
8 |
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Youssef
Solo traveller
Cairo,
Egypt
October 11, 2009
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Good , Clean , accessible to down town , calm , good staff. nothing , everything was good to me. |
9 |
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Franziska
Solo traveller
London,
United Kingdom
October 8, 2009
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The proximity to the World Fashion Center and the airport It was very difficult getting any information from the reception staff. I'm sure they did not mean to but one felt as if one was annoying them with questions.The rooms had an awful strong odor of disinfectant. The bathroom did not have any towel hooks and and nothing comforting about it, it felt like in a hospital. |
4.5 |
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Simon
Young couple
Kuusankoski,
Finland
October 7, 2009
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The rooms were good but the bathroom smelt a little musty. Excellent location, easy for transport (5min walk to tram and metro). Would stay here again. Musty smell in the bathroom and the smoking area was right in the door way. |
7.5 |
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Cheryl
Mature couple
Chippenham,
United Kingdom
October 6, 2009
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The room was ok. Good room service.Reception staff helpful. Breakfast great.Our stay was spoilt by the price of drinks! No coffee facilities in room. Drinks far too expensive!!!! Nothing to drink if you returned to your hotel early evening, unless you paid £3 for a coffee or £5 for a shandy! |
7.5 |
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Rene
Group
sutton,
Ireland
October 6, 2009
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The Value for money and quick taxi service. The location |
8 |
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Mikhael
Family with older children
Netanya,
Israel
September 29, 2009
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Hotel is very convinient for autoroute (parking), simple access to Amsterdam center by frequent and quick tram 2 (400m from hotel). Buffet breakfest was the best among other 8 hotel on our route. |
9.5 |
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Aycan
Young couple
istanbul,
Turkey
September 28, 2009
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200 m to the tram station. and easy get to city centre with one vehicle.it lasts 20 minutes to get to the city centre. quiet street and helpful workers.breakfast was also great our room was quite small and our bathroom was in very very bad condition our bathrooms celing was draining when upper room had a shower. |
5 |
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Terry
Mature couple
Fair Oaks, CA,
United States of America
September 28, 2009
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Very nice Breakfast Buffet. |
8.5 |
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Anonymous
Solo traveller
Saudi Arabia
September 25, 2009
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room rate compared to the moeny I paid , there is nothing negative in this hotel |
5.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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