HEM Hotel Amsterdam

唯一評価できるのは朝食だけです。

一言で言い表すと冷たいホテルです。スタッフの不親切さや態度の悪さはもちろん、一階の泊まった部屋は暖房- のききもわるく、二階の水道の漏れている音がずっときこえている状態でした。スタッフは私語ばかりしていて- 二泊の滞在が三泊の料金を平気で課金する、こちらで予約を入れても掲載されている価格ではありませんでした- 。お湯を貰えばカップ一杯２ユーロなど、快適かつ安心な滞在は難しいかもしれません。価格は安めですが他に- 気分よく同価格で泊まれるところは多くあるでしょう。またスキポール空港から絶好のロケーションと言いなが- ら、実質ホテルへのアクセスはタクシーのみで、片道平均30ユーロ程度と決して安いとは思えません。

空港近くの格安ホテルと言う事で予約したホテルで、値段の割には希望の叶ったホテルとおもいます。節約旅行- にはいいのではないでしょうか。

特に不満な点とは云えませんがシーツがちょっと湿っていたり、ゴミいれが汚れていたりと清潔さに欠けていた- 様です。

The rooms are big and clean, the staff were all happy and to speak and were very good at speaking English. Was a great location just out of the city centre but with a tram line very close by going straight in.

food and drinks were very expensive. although staff were polite, they were not that welcoming nor did they try to help us. e.g. we asked for a takeaway number but the woman just said she didn't know one and that was it.

The staff was friendly and helpful. The buffet breakfast was top quality. It was nice to be able to open the large windows for fresh air. The tram to the city center was easy to access.

The beds were small and uncomfortable. Two tiny twin beds pushed up against each other. We could not snuggle together. The pillows were lumpy. There was mold growing in the tiles on the bathroom floor, in the grout around the sink, and in the floor of the shower.

The parking.

Bathroom was dirty. Told front staff but nothing done. Beds and bedding were old and worn. HEM might think about spending some of that overpriced gains on renovating the hotel.

The garden is very beautiful and well maintained.

The window in the bedroom wasn't in working order, when I complained I was sent an employee who was supposed to teach me how to shut the window, he then very galantly and with the most admirable face, slammed with all of his strength, shutting the window and looking at me as if that was completely normal behaviour and in working order. I didn't wish to argue and as it was fairly cold kept the window shut for the rest of my staying. I could've gone down and argued with the staff and I'm sure they would've provided me another room after I've gone through all that trouble, however since I was on a holiday I did not wish to go through that trouble.

Close to the city by public transport. Nice room. Staff from the hotel very helpful.

Bathroom was disgusting. Rooms very noisy. no well isolated. Anytime neighbours close the door you could feel it in your room. Difficult to find the hotel.

The position was ok and the breakfast is abundant.

Not much control on people over night. Some were very noisy.

planty of space and well cleaned

Very good price for the room. Big room, very modern looking, nice garden in front. Me and my wife was very impress. We have a lot of space remaining after we put the baby cot.

The elevator was not working to that level (3rd)

Room was good. Easy access to public transport.

Location.

Staff very friendly & helpful.

It doesn't have a ton of "character", but the price was right & it was clean with decent size rooms.

I liked the fact that it was placed in a quiet area with easy acces to the city center by tram.

I didn't like the non smoking room policy