HEM Hotel Amsterdam  

アムステルダムセントラルから遠く、２番のトラム駅からも遠かった。周りの環境もあまりよくない感じだった- 。ホテルも廊下や壁の工事中で、朝早くから夕方まで音がしてうるさかった。値段が安かったので選んだが、駄- 目だと感じた。

中心地から離れていたので、静かで良かった。

中央駅からの行き方をあらかじめメールで尋ねたが返信がなかった。現地で行き方を調べるのに時間がかかった- 。部屋が暑くて窓を開けたら蚊が入ってきた。クーラーか、扇風機があったら良かった。

レストランやアメニティ類の販売もあり便利だった。Wi-Fiは部屋で繋がります。有料。

部屋のベッドが大きく、寝心地が良かった。

人によるが、ホテルスタッフの対応があまり良くなかった。３泊したが、毎日部屋の廊下が汚く掃除されていな- い印象だった。サイトの説明には、駅かんら２分と書いてあるが、実際は５分以上歩く。しかも、トラムの駅名- が間違って表記されていた。本来二つ手前の駅で降りるはずが、表示通りに行ったためあまり治安の良くなさそ- うな地区を歩きホテルを探すはめだった。

Close to a tram stop

Very dodgy area and the facilities in the room were of poor quality. Security was poor and bathroom was basic and dirty......not sure how I can say this and it not sound like a complaint??? Overall it's not actually very cheap/good value for the standard.

There is nothing positive I can mention about HEM Hotel in Amsterdam.

A place to avoid.

Amsterdam is a very interesting city, this HEM hotel is a real dump.

Worst hotel I have ever been to. Awful experience. Really bad place, rude staff. There is a parking lot, 1 km away, where you can park at no charge. I used that place, it's safe, don't give this hotel 12.50 euro/day for parking. Don't waste another 12.50/day/person for breakfast. It's a rip-off.

Positive points: - Air conditioning. - The tram runs really near the hotel and it takes you to the city centre in about 20-30 minutes. - the receptionists from the morning and night shift very kind and patient whene you speak to them in Dutch,,, very nice!!

Negative points: - a member of the staff, the one who works on the afternoon and evening shift- I presume from Arabic origin- had really bad manners and was really impolite when he "explained" to us that there were not double rooms for us. - There were no irons available in the rooms. However their website offers irons for customers. When we told the receptionist in the afternoon that we needed one (that was one of the reasons why we had chosen this hotel) he told us that customers tend to STEAL them. Does he presume that we customers are thieves??? He said that they tend to do the same with hairdriers!!! We felt accused of stealing things while doing check-in,,, - The windows in our room could not open and no fresh air could get into the room. - We had to change our room because the TV set did not work at all.

Nothing. Just got back...its was just soo bad! ....The receptionist told us to make bookings using the internet in the lobby...at a cost of 5 euros??? After which having made the booking was made to wait 10 hours before we could check in! Promised us an early check (we got there at 5am) in once rooms where cleaned but it was all just false hope....we checked in with everyone else at 2pm.....hotel is very expensive, not worth it...televisions are poor! Views are poor...in a run down town or what ever they call it...had a tramp beg me for drugs and not money??? Pure money making business so be aware!! Go somewhere ELSE....we stayed at etap the next day, half the price, so much better and wasnt a far drive away!

Old rooms....poor service, rude staff, lots of confusions, pricey, breakfast at 11 euros each? Location near run down town....seen kids hang around at 5am in the small car park? Location near lidl's??? Not worth the money....under staffed had to wait ages in queues....breakfast hall/eating area directly outside rooms??? (I was on 1st floor) noisy like hell at 6am...AVOID Trust me! Im a londoner!

I was very disappointed with the hotel service! Not what I expect from the pictures on the website. Unfriendly staff, unauthorized entry into room by staff without knocking, phone not working, heater not even functional. Sewerage pipe leakage in my room and stinking smell too. Very lousy and old hotel.You can get much better accomodation with the same price than this! My whole trip was a bad experience...

24/7 reception staff was very helpful, answer all our questions to the best of their ability. The hotel is not in the city centre, but there is a tram line (number 2) that stops near by and goes to all the main places (laidse plein, dam square, central station), we were just a short walk+ a few minutes tram ride away from the centre. The room was made up every day and we got our bed sheets changed every few days, we asked for extra pillows and got them right away.

Because of the very disant rates, the hotel is also very popular with young all-you-can-smoke tourists groups; though there is a strict non- smoking policy inside the hotel, the front garden and even the roof and the fire escape stairs were packed with hazy teens at all times.

Well, it was cheap and we saw previous comments so we basically knew what to expect :) If you are not demanding and looking for a good price this si definitely the right place. (But be carefull, since you're far from center you have to pay 2.60 each time you get in the tram!!...or 7-8 euros for 24 hours...15 For 48 hours...so it maybe not worth it...) Tram station is quite close though.

Location is crapy, bed sheets were dirty, you can not open the window...horrible smell :) ...bathroom was horrible..anyway if you positive you get through! :)