Hilton The Hague    

Location is excellent. Staff friendly and helpful. Room was large and spacious.

Went for breakfast - asked for fried eggs over easy - was given over cooked and greasy egss - sent them back - came back again with eggs that once more were overcooked and greasy. Gave up -next day went to cafe for breakfast. Never went to restaurant again as was made to feel like an awkward and fussy customer which i am not !

Excellent staff,good rooms,well located for city centre,valet parking

nothing

n.v.t.

Grumpy desk clerk

Restaurant- Chief's menu was excellent. Hotel- Staff was very friendly and helpful. Top notch!

Hotel is well located close to the city centre. Facilities are modern and the design is attractive. Rooms are very comfortable.

Staff at the restaurant was friendly but service was very slow!

everything perfect, very friendly stuff

internet wifi connection too expensive

The staff during daytime were excellent! We travel a lot but the warm welcoming at Hilton The Hague was expelling! Perfect stay, large rooms for a city hotel and we can recommend without any reserve.

During nighttime, the staff differs very much in quality from daytime, unfortunately.

The hotel can be easily reached from the highway by car or by taxi. Shopping street Noordeinde and restaurants street (Prinsestraat) within walking distance. Rooms have great designs, beautifully spacious bathroom. We stayed in a deluxe room with kitchenette.

The additional costs were ridiculous: valet parking 25 euros per day, internet 25 euros per day. The hotel justified this by saying that it is primarily a business hotel... We have stayed in luxury hotels all over the world and have never encountered these prices for wifi/parking. We also thought that the service is not what you would expect: we had to go inside and ask for our car to be parked or our suitcases to be offloaded (you would expect someone to see that you are arriving). I requested for pillows without feathers due to allergy, but discovered in the middle of the night that they had not replaced it. Staff is nice but having a reception desk hidden behind a pillar does not really improve the situation either. We understand that they are new, but Hilton The Hague really needs to step up their service!

Staff is very kindly and helpful Room is large, modern and design

Nobody help you to take your luggages when you arrive in the hotel Nobody show you the room. It's not usual in a 5 stars Quality of breakfast is bad. Products are not very fresh.

Comfort and location

Nothing

There is nothing speical at the hotel I can me mention.

I did not like the treatment of the staff at the only Resturant at the hotel at all. I will not stay at the hotel anymore unless I forced.

central location

Costs of WiFi/parking arrangements- valet parking so hard to access your own car/ lack of storage space in the room to unpack clothes.

Service

Excellent and helpful staff, very nice room, great breakfast, also for extra's. Situated near city center. Very nice interior decoration.

everything

The staff is very friendly, the room are large, beds are comfortable, good breakfast buffet, close to city center, everything that you can expect from a good city hotel.

Comfort and location

It was a very good hotel in every aspect that i can recommend both for business or pleasure.

Lovely soft bed and good bathroom facilities.

Shower door leaked.

I was chosen "guest of the day" and got free Internet plus an upgrade to a gorgeous room

The TV menu was a bit complicated to understand and handle

Excellent service and great room. Staff welcomed us friendly, although we arrived after 10 hours of cycling.. The receptionist even offered us to bring our bikes to the room. We had breakfast and diner and both were very nice

Lovely rooms. Lovely breakfast. Staff were very friendly and helpful. Good location.

Glass doors and walls to the bathrooms.

the friendly and professional staff

that we had to pay for the valet parking no shampain breakfast even on weekend no SPA

From the moment we stepped inside the lobby we were made to feel very SPECIAL. The decor was creative and contemporary. The staff at the front desk were pleasant and very accomadating. Our room was extremely beautiful and comfortable. I was, again, very impressed with the modern design of the room. The executive lounge was really a highlight. The snacks, the beverages and the marvelous staff made it truly a memorable experience and gave us a desire to "hurry back."

The executive lounge, the location, and the rooms.

Breakfast needed some variety, and having to pay for internet.