Hilton Rotterdam    

Decoração muito boa, bons materiais, novos, quarto muito confortavel, limpeza muito boa, oferta de café nespresso e água em garrafa no quarto.. Excelente racio de qualidade preço.

Não ter internet no quarto ( custo de 20 euros por dia) mas se formos á recepção já temos. Estam sempre pessoas junto á recepção agarradas aos telemoveis e dá mau aspecto ao hotel.

De tudo!!!

A localização do hotel é central.

Hotel em reforma, sem nehum aviso aos clientes. Os funcionários não auxiliam com a baggem, mesmo observando a dificuldade dos clientes.

Friendliness of staff, good room keeping services

Atmosphere, large windows, large bed

The mattress was lacking in comfort

Nice atmosphere and staff, renovated room with good air-conditioning, comfortable bed and nice bathroom.

Internet access in rooms is way too expensive! We have booked the number as a number for two, however, there was only one pair of slippers and one bathrobe, only one set of shower gel/shampoo.

Good location, just a few minutes from the central railway station and down town. Friendly personnel.

Awful quality of Wi-Fi. Poor breakfast. Once the restaurant was overcrowded during breakfast time and we needed to ask twice to get a tea and then to wait for 10 minutes... Towels are not really white. Hair in the bathroom.

Rooms were nicely renovated.

Internet in the rooms is NOT free although free wifi is promoted (it is only free in public space).

Location is perfect for Rotterdam, the breakfast is very good and staff are friendly and good.

Great Hotel! Everything very nice.

Very helpful staff

Location in city centre, hotel recently renovated

The rooms....

nothing

Location

Excessive charge for internet access Cost of breakfast

Excellent room, good location with excellent city views. Good service

Lack of free wifi in room -

the quality of the renovation, with pleasant colors; equipments and good surface of the fitness room.

absence of a Spa.

staff friendly before during after stay clean

only one incident with a staff member which has been dealt with by management in a satifying way

Position of hotel

Price

The room was excellent, clean, well decorated, warm lighting, comfy bed. Very good shower. Complimentary Nesprosso in room was very appreciated! Location was ok, 5 mins walk to Centraal Station, 15 mins walk to the harbour. Very polite and nice staff at front desk!

Free Wi-Fi in the lobby only. The wi-fi charge in room is too expensive.

- proximity to city centre - hotel facilities and friendly staff

Beautiful new design of lobby, restaurant and room Easy quick checkout - no waiting in line Helpful staff

No free Internet in room (only in lobby) Bathroom a bit small, and hardly any options to hang towels or clothes, in shower you easily bump your elbows on wall and handrail

Everything perfect: position, staff and room. I would surely suggest this hotel to a friend. 10+++

No free wireless in the room

Very hepful reception - we arrived with bicycles and they found secure parking for them nearby - the room was a good size and beds comfortable - excellent shower although bathroom quite small.

There is a lot of buikding work going on in the area - we were there at Easter so no work happening - but could be worse during working week,

recently renovated so very clean and luxurious.

I thought there could have been more than two creams provided for tea and coffee. Only allowed 1 cup per day. Also we usually have a packet of biscuits provided in four star hotels which we frequent often. Towels not changed for three night stay. no problem but not on a par with four star hotels.

I have stayed at the Rotterdam Hilton many times previously and knew what to expect. This time I wanted a quiet well-appointed room on my way to a business meeting, and that is what I received.

The inconvenience caused by the renovation was disappointing but had been expected - and as it should be finished by the time I intend to return I had no problem with the temporary disruption.