Mozart Hotel

The hotel was conveniently located near the mueseum quarter, and had the advantage of being close to the city centre while also being in a quiet part of the city.

We arrived at 9pm during an extremely cold period in Amsterdam. The heating had not been turned on and the room was, quite literally, like a fridge. The staff, while not actually rude were in no way helpful and could not be described as polite. I would also point out that the only staff members we encountered were the owners of the hotel, which makes their attitude all the more surprising. The hotel was extremely basic and does not, in my view, represent value for money.

The staff is the best asset of the hotel. They make up for a lot of the things that the hotel lacks. Staff is very nice and extremely helpful; they will do whatever possible to help you and are extremely friendly. The breakfast is nice too. Location not bad, 5 minute tram ride to Dam Square and 1 minute walk to restaurants and ATM machine.

The rooms are extremely small (even by Amsterdam standards). To change your mind you have to go out side! Barely any space for your luggage. They also do not have a safe in the rooms or hair dryers. Also, no room to store your luggage w/reception and WIFI is not secure and signal is weak and often you get disconnected.

We booked a double room and it was a comfortable stay and a great value. The staff was very friendly and accomodating. The location was good and we would stay again at the Mozart Hotel on future visits.

I like that the hotel was in real center with low price

bathroom was not good really.

Location, location, location-ideal! Coffee at breakfast-fantastic! Wifi in room-convenient! En-suite facilities (own toilet)-hard to find in amsterdam! Polite and pretty helpful staff!

Size of room (tiny!!!), cleanliness (especially towels and bed-sheets) and price.

the hotel was very clean and tidy, the staff went out of their way to help you, the staff really impressed us, thankyou for a wonderful time, the Yorke family

free internet

dirty walls, no room service

Excellent location as very near to Leidseplein and art galleries & museums. Walking distance of one of the main shopping streets. The rooms were very clean with our bedlinen & towels being changed daily. As most of our time was spent exploring the small room was not really an issue however if we were staying longer than 3 days it may have become an issue. Good self service continental breakfast. The staff were all helpful and spoke good English. If you want centrally located budget hotel then this is fine. It was in a safe neigbourhood for young children.

Very small family room with a large bathroom - this could have been smaller giving the bedroom more space. It was possible to hear the people in the next door room and there was a distinctive smell that wafted into our room most nights despite our bedroom being no smoking!!!! An open window dealt with this!

The hotel was located on a canal, and was central and walking distance to galleries, museums nightlife and shopping. Comfortable facilities in the room, and it was generally clean.

Some aspects of the room were disappointing - the curtains were dirty with what looked like grease and the hem was coming down, and the window looked out to a concrete portico. Also the dining room was located in the foyer of the hotel - a little strange but you do get used to it.

Service was friendly

Occupants staying in the Hotel smoking drugs on the outside roof resulting in smoke entering into the rooms

It's position in relationship to places of interest. Bed was comfortable and the sheets and towels were clean.

No coffee or tea making facilities. No hairdryer. A pair of dirty underpants on the floor presumably from previous occupants of the room. Only hard back dining chair to sit on in the room. Staff did not engage with visitors unless questioned about something.

The hotel receptions personal was very gently and useful for all our need and requirements.

The place and the price

Maybe cleaning