ITC Hotel  

The location of the hotel was good, It's within walking distance to the heart of Amsterdam and all the major attractions. There are a lot of pubs close by and a laundromat is just across the street.

I had a single room and it was very small. So small that there is no place to set your luggage or unpack anything. I had to set my bag in a corner and stack everything up on top of it. The staircase is very narrow and steep, which is typical of all the buildings in the old part of Amsterdam. The buiding is really old, so it's understandable that there are going to be some issues and if you want to live the Amsterdam experience, any of the hotels in the center of Amsterdam are going to have some type of issue to deal with. For me, I just needed a place to sleep and shower. If you want five star comfort & room service, I would recommend a more modern facility. If you want to experience the heart of Amsterdam, then definitely stay in an old hotel like this one.

Very friendly and helpful staff - so important for a happy stay. The woman on the day shift and the man on the afternoon/evening shift were especially helpful with suggestions, even writing out a list of special places, with addresses! Room was clean and fairly comfortable, and the cleaning staff were equally nice.

The man on the night shift was surely and very unhelpful, eg, we had asked about the possibility of early check in via email and had received a very kind reply that they would do what they could do, but when we arrived early in the morning from our ferry/coach from Britain (7:30 am), he demanded to see a printed copy of that email and said it was not possible that we had received such an email as they never allowed early check-in! We understood that early check-in might not be possible, but his surely attitude was totally unnecessary and inappropriate.

I was extremely disappointed with the hotel. I was completely shocked at how different the room was to the rooms advertised on the website. For 80 Euros I would not expect this kind of dismal excuse of a Hotel. They need to really consider re naming this as a hostel not a Hotel. The room was even in european standards tiny, beds were old and lumpy, pillows had little or no stuffing. I would not recommend this place.

Great location. Plenty of great Indonesian restaurants nearby, gourmet patisseries, delis....

No internet in rooms, not able to make outside calling calls, old, extrmely small rooms, noisy, etc

Friendly staff hand comfortable room at reasonable cost in good location..

The room smelt of cigarette smoke and the window didn't open.

Very friendly staff and excellent location

The staff and people are really kind and helpfull. The rooms are really good for the price. Reallly a perfect hotel to have a stay in Amsterdam. We were really satisfacted.

The shower is not really top but is ok

Get in and go out anytime. Close to Rembrandt Square. Good area to go shopping (not the best though) And in Room 15 there's a little space through the window to blaze a zoot

Stairs make waaay too much noise, but its a minor

The fact that it was close to Remrant square was not bad.

It is not a 2 star hotel , Should be without stars. Rooms very very small, no separation with toilet which is in the room.

Free internet ... friendly ..efficient ..

The stair very narrow ..if you go from level 2 to level 3 its get dangerous .. very steep steps... Also can get noisy, depends on your neighbors..

Very simple, nice, clean hotel near the centre of amsterdam (5 minutes with the tramway). Friendly staff and clean and pretty rooms.

Small and comfortable. Convenient for Leidsenplein and Rembrandtplein. Very quiet neighbourhood.

A new coat of paint would do no harm. Not recommended for people who find it difficult to climb steep staircases.