Jupiter Hotel

Good staff, location, a walking distance to many touristic and local places, esp. museums, art street, channels trip etc.

a helpful staff, in a nice and well-maintained space, fairly central location and a very good price

Good value for money, Decent breakfast, Clean room, Walking distance from main attractions (although there is around a 30min walk to city centre)

Staff was not very friendly and could have been more helpful.

I thought the location was convenient. The breakfast selection was varied and the coffee was very good. Our room was a nice size for four people. The bathroon and room had been updated and was clean and attractive.

The fact that I was close to downtown

Room too noisy.Concierge seemed rude at the beginning but then it turned to be really nice. He even said "Bye Love" upon my departure. That's lovely!!!

Very good value for the money! Small room, but has everything neccessary. Convinient placement, close to trams, museums and night life area (Leidse Plain). Very friendly and helpful staff. Free WiFi. Liked it a lot! And recommend.

very clean

the breakfast was just cereal, juice and cold hard boiled eggs, nothing special about that.

The breakfast was good enough and they had very nice flower decorations inside. The towels were changed everyday and my room was clean. I really liked the room where we had the breakfast and the small garden outside. The location of the hotel was not bad, just 3-5 min to the tram 1 stop or some more to the entertainment area - Leidse squire with several tram stops.

My single room was very small, even for a single room in a cheap hotel. There was no elevator and the stairs were narrow and almost vertical. They looked dangerous and unsafe. Not just looked - they were unsafe! It looks like those small hotels in the downtown area all have such stairs. When I asked how people use those stairs, the man at the reception desk took my question as a personal offence. He was unfriendly and even rude during all my stay in the hotel. He was unhappy and angry when I was complaining about broken phone, non-working TV control or poor internet connection. People with such bad temper should not do the reception-desk job.

Only the location the rest is very bad

In not a three star... Is a bed and breakfast hotel...very bad quality

Good location. Very clean and well maintained. Unique and cheerful design. Good breakfast included.

The location was great and the front desk staff helpful

The rooms were very cramped, and dingy, and the man showed up every day to "clean" our room after we got back from breakfast and when one of us was in the shower, and still wanted to come in and make the beds, otherwise he would have skipped making the beds and just handed me the clean towels. Weird.

Good location, small but clean rooms