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Steigenberger Kurhaus Hotel
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comentaris
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Mostra resultats de: |
comentaris clients
Els comentaris estan ordenats per idioma i data amb un màxim de 25 comentaris per pàgina.
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Ans
Parella gran
OSS,
Holanda
28 octubre 2009
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Professionality of staff |
10 |
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Richard
Persona que viatja sola
Twickenham,
Regne Unit
26 octubre 2009
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A grand hotel with first class service Was given a smoking room and woke up in the middle of the night ill. They kindly gave me a new room and everything was sorted. You could smell it on the bedsheets......awful.... |
5.5 |
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Peter
Parella gran
East Corinth,
Estats Units d'Amèrica
2 octubre 2009
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great location to sip a beer and watch the boats come in |
10 |
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Anònim
Grup
Regne Unit
25 setembre 2009
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Unprofessional staff together with insufficient numbers of staff in all areas. Customer relations element extremely poor.Did not get what we booked.Booked a twin room with a seaview but had to accept a family room with no seaview.Rooms not ready and reception resembled a srum at a rugby match.The third time of tring to book in I asked for the Duty Manager to avoid having to join the masses who were also trying to book in. We are well travelled and we have stayed in other hotels in Scheveningen and it is our opinion that the hotel does not warranr 5 stars with regard to the satff element |
4.5 |
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John
Parella gran
Ingatestone, Essex, UK,
Regne Unit
15 setembre 2009
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Excellent high class hotel in the old tradition, but modernised to a high standard. Superb cuisine. Great location. |
9.5 |
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Anònim
Parella jove
Holanda
25 agost 2009
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beautiful hotel inside, great room with good working airco service at the terras is inefficient, but friendly. Breakfast is expensive and we prefered having breakfast at the beach iso sitting on "meeting room chairs" in the hotel. The terras has a great view but could be made much more luxurious with nice lamps/modern details etc. |
6.5 |
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Marian
Família amb nens petits
weesp,
Holanda
14 agost 2009
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We liked our room very much. They gave us a familie-room which was very hugh and comforabel. The breakfast was also very very nice and the staff in the restaurant was very polite en helpfull Checking in after 15.00 pm, and what was really bad, is that the doors of the hotelrooms close with a lot of noise. Our child wake up serveral times because of the people next to our room came in, and went away for 3 times. The rooms are very nice decorated, but this noise really is a big problem and gives a lot off irritation |
8.5 |
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Peter
Parella gran
Breda,
Holanda
13 agost 2009
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breakfast was fantastic because of both the kurzaal and the buffet it is a bit expensive for just a weekend trip - i wanted to enjoy the experience for once and it was really nice but for just another weekend in scheveningen I would not book this hotel again |
7 |
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John
Parella jove
Amsterdam,
Holanda
5 agost 2009
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Lovely location, lovely rooms, great atmosphere and food. Staff in the beach-side bar and deck areas often lose track of orders, aren't attentive to notice new guests who are seated, and are very defensive if you bring any mistakes to their attention. This is the one very negative area of an otherwise lovely experience. This is typical Dutch service, but it should not be tolerated at a hotel of this caliber. I get far better service from my local brown cafes in the Jordaan neighbordhood where I live in Amsterdam. |
9.5 |
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Theo
Parella gran
Beusichem,
Holanda
3 agost 2009
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Room seeview and silence, so no disturbance. Good relaxing possible. Fantastic location and historic building. Room was not ready when we entered the hotel. We had to wait for half an hour but were compensated with drink of the house. Gate to the beach was closed in the evening so we had to walk all around the larg hotel surface to the beach. |
7 |
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John
Parella gran
Aberdeen,
Estats Units d'Amèrica
23 juliol 2009
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Newly renovated rooms are very nice and our room had a lovely sea view. Staff well trained and very helpful.Executive lounge very good. No, there was nothing we disliked. However, I was initially charged a different rate from my booking and this had to be corrected. Needs better coordination with Booking.com to ensure booking rates are correctly charged. |
9 |
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Katya
Grup d'amics
Moscow,
Rússia
22 juliol 2009
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nice seaview, beautiful restaurant's interior new decoration of the floors; unacceptable level of cleaning services in the room |
4.5 |
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Herman
Grup d'amics
Co Dublin,
Irlanda
18 juliol 2009
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I've been staying for last 10 YRS or so. Liked renovations this yr Yes no more Vitalizee. If possible buy it.!!! |
9 |
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David
Família amb nens grans
Stokesley,
Regne Unit
18 juliol 2009
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Location The room was not made up when we returned at 4.30pm |
5.5 |
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Karen
Família amb nens grans
Mexico, DF,
Mèxic
7 juliol 2009
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Location The spa went out of business and closed 3 days before we gaot there |
7 |
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Anònim
Família amb nens petits
Holanda
7 juliol 2009
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Excellent room and very friendly and helpful staff in an ideal sea-front location. Good value for money with the discounted booking.com rate we had. We booked a room only as other reviews of this hotel suggested breakfast was too expensive and very crowded. We found plenty of other places serving a good breakfast on the sea front near the hotel. |
8.5 |
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Anònim
Parella jove
Alemanya
7 juliol 2009
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We ate at several seaside restaurants on the boardwalk. Went to Crazy Pianos and enjoyed the beach. |
9 |
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Berno
Parella gran
5260,
Dinamarca
6 juliol 2009
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I did not like that there were no tables for dinner, unless you have pre reserved |
7 |
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Peter
Parella gran
Los Angeles,
Estats Units d'Amèrica
26 juny 2009
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The location of the hotel, a tram ride from downtown Den Haag, was nice. Smallness of the room, for the price. Noise from the beach discotheques until very late at night. |
6.5 |
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Willem
Grup d'amics
Nouakchott,
Mauritània
23 juny 2009
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The service was extremely friendly and helpfull. The rooms were clean and neat The room was very standard and not as luxurious as expected |
8 |
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Cyprian
Persona que viatja sola
Eindhoven,
Holanda
17 juny 2009
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Location, nice room, friendly staff. |
9.5 |
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Anònim
Parella jove
Holanda
17 juny 2009
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Service is much worse than expected. |
5.5 |
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Dubravka
Persona que viatja sola
zagreb,
Croàcia
1 juny 2009
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Luxury and sea view. They still list Former Yugoslavia a a country instead ob the Republic of Croatia ...atc. |
10 |
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Anònim
Parella gran
Holanda
27 maig 2009
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We liked the proximity to the beach and to the downtown area. It was interesting to stay in a historical building. We were not pleased with the disco that went on until after 4 in the morning - kept us awake. When we checked out the next morning I told them about the noise and they asked if we complained at the time. I said no, because upon check-in we were told the hotel was completely full. She said "we always have extra rooms, we could have moved you". Hmmm, 'completely full' does not suggest this. |
6.5 |
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Kevin
Família amb nens petits
Calgary,
Canadà
20 maig 2009
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The location and the staff. Very beautiful and tasteful. The bartender was great, very friendly. The diningroom food and staff. Our server did not know the menu and was irritated that I should have a question about it, a little rude. The food came and it was very bland.Also our room was next to the elevator and it was very noisy. |
7.5 |
Els comentaris expressen les opinions personals dels clients de Booking.com que han contestat el qüestionari després de la seva estada a l'hotel. Aquestes opinions no representen necessàriament les de Booking.com.
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