Steigenberger Kurhaus Hotel

La ubicación.

El diseño de la habitación.

A grand hotel with first class service

Was given a smoking room and woke up in the middle of the night ill. They kindly gave me a new room and everything was sorted. You could smell it on the bedsheets......awful....

Unprofessional staff together with insufficient numbers of staff in all areas. Customer relations element extremely poor.Did not get what we booked.Booked a twin room with a seaview but had to accept a family room with no seaview.Rooms not ready and reception resembled a srum at a rugby match.The third time of tring to book in I asked for the Duty Manager to avoid having to join the masses who were also trying to book in. We are well travelled and we have stayed in other hotels in Scheveningen and it is our opinion that the hotel does not warranr 5 stars with regard to the satff element

beautiful hotel inside, great room with good working airco

service at the terras is inefficient, but friendly. Breakfast is expensive and we prefered having breakfast at the beach iso sitting on "meeting room chairs" in the hotel. The terras has a great view but could be made much more luxurious with nice lamps/modern details etc.

breakfast was fantastic because of both the kurzaal and the buffet

it is a bit expensive for just a weekend trip - i wanted to enjoy the experience for once and it was really nice but for just another weekend in scheveningen I would not book this hotel again

Room seeview and silence, so no disturbance. Good relaxing possible. Fantastic location and historic building.

Room was not ready when we entered the hotel. We had to wait for half an hour but were compensated with drink of the house. Gate to the beach was closed in the evening so we had to walk all around the larg hotel surface to the beach.

nice seaview, beautiful restaurant's interior

new decoration of the floors; unacceptable level of cleaning services in the room

Location

The room was not made up when we returned at 4.30pm

Excellent room and very friendly and helpful staff in an ideal sea-front location. Good value for money with the discounted booking.com rate we had.

We booked a room only as other reviews of this hotel suggested breakfast was too expensive and very crowded. We found plenty of other places serving a good breakfast on the sea front near the hotel.

I did not like that there were no tables for dinner, unless you have pre reserved

The service was extremely friendly and helpfull. The rooms were clean and neat

The room was very standard and not as luxurious as expected

Service is much worse than expected.

We liked the proximity to the beach and to the downtown area. It was interesting to stay in a historical building.

We were not pleased with the disco that went on until after 4 in the morning - kept us awake. When we checked out the next morning I told them about the noise and they asked if we complained at the time. I said no, because upon check-in we were told the hotel was completely full. She said "we always have extra rooms, we could have moved you". Hmmm, 'completely full' does not suggest this.