Best Western Apollo Museumhotel Amsterdam City Centre  

Despite of the fact the the room fee was fully paid in advance, the hotel charged my credit card for additional 150 euros as a guarantee for the unknown possible expenses. Today is the fifth day as we left the hotel and there is not the guarantee returned to my credit card account yet!

good position

rooms are too small

Very uncomfortable, small room, stupid bathroom.

In future I will never book this hotel.

You can find way many other better hotels for the same price

Location is excellent. The hotel staff is very nice and helpful; we booked a standard double room (which is quite small, but usual for Amsterdam), but the receptionist was very nice to give us a deluxe room (bigger and very light, with a great view facing the canal). The breakfast was ok. Wifi internet connection was free and ok during most of our stay.

The rooms may be cleaner. The room was facing the canal, so it was a little bit noisy (but the view compensated for the noise :-) ). There was no elevator for the room we stayed in (2nd floor) - it seems that some parts of the building have elevator, but others don'T. The stairs were very steep and narrow, so it was difficult to carry the baggage up and down the stairs. Bathrooms are very small and have an opaque glass door, so there is no much privacy.

Clean hotel in a good location for shopping, bars, restaurants, museums.

Very small rooms; expensive for what they offer

Good location for shopping and site seeing

The initial room we were offered was in desperate need of repainting the walls were badly scuffed by suitcase rubbings and the twin room was no bigger than a single should have been.Had to upgrade to get anything like the amount of space we considered satisfactory for the price.

I was given a basement room on the "-1" floor which I had read some negative guest reviews about on the Booking.com website. However, I found the room to be more than large enough for one person. It was nicely designed, the bed was very comfortable and the bathroom had a walk- in shower. The reception staff were always very friendly and had a smile on their face. There was good access to trams and the hotel was a few mins from the Rijksmuseum.

I couldn't take the lift down to my room for some reason so I would always have to walk through the dining area/bar and it was a bit inconvenient as my room was fairly far away from the hotel entrance.

Very close to Rijksmuseum

Even the reduced price is much too high for what you get. The room I had was smaller than a shoebox, the bathroom (bath corner, rather) was so tiny you had to climb over the toilet to get into the shower, and you could not even wash your face at the sink without splashing water all over the place (and yourself).

Breakfast, variety and good.

They gave us a room in the S -1, which was a bit narrow, but especially noisy. In this -S1 floor is located the laundry room y other machines, and the workers usually start at 4.30 am, dragging carts full of towels, sheets and things like that along the ground etc.

Good location

Breakfast room was excellent overlooking canals and museum.

Rooms are very small but if you only need a bed overnight this may be okay with you. Shower and toilet again very small.Very difficult to get into and out of shower.

Great location; clean; friendly; free internet computers available in foyer.

Noise from street throughout the night; a/c didn't cool room very well (hence window needed to be open); very sparse furniture in room; no fridge / minibar; shower / wet room not well designed (water comes all over floor); didn't get Best Western points due to booking with "Booking.com", which wasn't made clear on booking.