Best Western Apollo Museumhotel Amsterdam City Centre

location, staff, clean and tidy

Underground rooms, I couldn't believe they have such rooms! There is no way I would stay in an underground room and I think it should be mentioned in the on line reservation page! Very little spaces in other rooms.

Location was fantastic. Close to tram,tourist attractions & shops/restraints.

Traffic noise.

The person in charge did address my problems although she did not sort them out right away. The hotel's location is quite central and convenient. The bed was comfortable. There was an airconditioner in my room. The reception desk had a sign saying that I can order a taxi to the airport and I used this to my advantage.

1. They put me in the basement and didn't notify me in advance that this is what they would do. They also did not change it to a better room right away, only the next day. 2. The bathroom door was made of glass and left nothing for the imagination. I was travelling with a friend and this was very embarassing for us. 3. They (or you, Bookingcom) did not notify us in advance that we would pay only 9 Euros for breakfast if we prebook breakfast instead of 12 if we buy it at the hotel.

small rooms-bathroom door hits bed-elevator narrow-overall a decent place for the area-next to Rembrant museum-central

Location Central.

Being stuck in a basement room hearing traffic and pedestrians until 4 am each morning walking... diving.. past room!

Location was good, especially the proximity to the museums. Rather quiet and different from the hotels downtown.

The staff working in the morning was not friendly and cooperative. The evening staff was nicer. There is no fridge in the rooms.

Actually I was shifted to Apollo Hotel in Apollolaan because Best western Apollo museum hotel was full. My experience staying there was good. Only I didnot liked to pay 17 euro for Wi fi which when I booked was told me that wi fi is free.

The room was small but adequate. I think it could have been a little cleaner, i.e. the carpet and maybe the furniture. I know it is a large hotel, but our room was not "cleaned" until about 4.30.

Not really. The lounge/dining area was lovely, but it was a pity that the bar could not open some evenings because of lack of staff. when I asked one night at reception I was advised that there was only the one person on reception and her colleague.

Don't make any phonecalls on the phone in the room, they charge you crazy even though it's lokal , 3 Euro/min ,

The good condition of the room, bathroom, furniture, the position near the Vondelpark.

I liked everything.

Good location: close to museums and city's centre

First of all, if you are planning to stay for many days insist on having a room on the upper floors (there is ground floor and basement...). The regular rooms are tiny. Plan for extra money to stay in a deluxe room. Breakfast for 15 euros is a waste of money (prepare to search for a slice of cake or other dessert - fruit options two: orange and green apples!) The main problem is that the cleaning service is really poor. The maids make extreme noise from 8 a.m. and you have to run after them to clean your room. All in all, in my opinion the quality of the hotel's s service does not respond to its price. More suitable for youngsters willing to spend a night or two. Oh, and if you have heavy luggage:no porter and stairs!!

I liked the service at the check-in desk as well as the facilities in the room.

The hotel is very well located, close to Leidseplein, Vondelpark and Rijksmuseum. The rooms are comfortable even though they have "weird" proportions (our friends had a big room with a big bed but a quite small bathroom with only a shower) whereas our room was rather small with quite a narrow bed and a correct bathroom. Wifi is free in the hotel.

I find it a bit exaggerated you can't get warm eggs (omelet, scrambled, ...) without paying an extra.