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Newest reviews for NH Galaxy

  • Ali
    August 16, 2014

    - The Receptionist was very friendly and very helpful - Room is very clean, quiet and comfortable ... - free parking spot at the hotel is greatttt which is very uncommon for Amsterdam - The free shuttle bus to city center.



  • Anonymous
    August 10, 2014

    Shuttle bus drivers were nice and professional

    Do not recommend - avoid if you are in the place to choose something else. We made our reservation one month before our trip to Amsterdam. The reason to book this hotel was the good parking possibilities it offered. When we arrived to the hotel the appearance of the building was quite a surprise on the negative side. The professional marketing photos we had seen on were nice; the hotel looked new, clean and comfortable. The reality was not that pleasant after all. The colossal, sad building looked like it dated back from the Brezhnevian times in the USSR. The room we got was hideous. The stench of tobacco in a tiny room was so bad that we immediately demanded a clean room. A cleaner had obviously tried to air the room, a window was wide open, but obviously this was not the cure for the problem. A ridiculous detail was the "100% guaranteed fresh room" tag laying on the bumpy bed of our smelly room. When we demanded a new room where breathing would be possible and our luggage would stay odorless, unfriendly receptionist replied "sorry, we are fully booked". After we asked a manager to deal with the situation, a guy responsible for the security of the hotel arrived and after a while, promised to arrange a new room and gave us two tickets for free drinks as a compensation. The new room that was arranged did not smell tobacco. It smelled of incense so bad that I started to sneeze immediately. In fact there was still a piece of an incense on the night table and it had burned a black mark on the table. According to the strength of the smell it had been burned by a cleaning lady just a moment ago before we arrived. I still wonder what was the original odor what was meant to be hidden by this extremely strong oriental smell. We had been driving hundreds of kilometers that day and did not have energy to fight anymore with the NH Galaxy about a decent room. Because of the smell, we had to keep a small window open over a night.


  • Lenka
      Czech Republic
    August 1, 2014

    modern and clean rooms shuttle bus free parking free apples everything was great!! I will choose this hotel also for my next stay in Amsterdam!


  • Anonymous
    July 23, 2014

    Free shuttle bus makes everything so easy. The hotel is really nice.

    Experience is perfect.


  • Siu
    July 8, 2014

    there is shuttle bus from the hotel to the other NH hotel opposite to the main train station. The bed and bathroom are clean, staff is helpful, we need to make phone call, but with Dutch voice mail, the staff in the Reception is willing to help us to make the phone call.

    we request to get the shuttle bus information when we booked the hotel, but no one reply, so we need to take a taxi from train station to the hotel during arrival, it costs a lot. Breakfast costs EUR15, but not so much choice


  • Cindy
    June 3, 2014

    not much

    Breakfast was hot food was cold, selection poor at 15euros per person not good value. Room had vomit in it from someone else and cleaner came in and cleaned floor but side of bed had it on it and they said basically oh well. Shower ran very hot to very cold alternating without warning almost to scald with hot water. for the price not good value I didn't think


  • Martifia
    May 28, 2014

    - Shuttle bus to Amsterdam center is great, although only starts at 9 am. - Room is large and clean. - The staff is helpful although some of them are not quite good in gesture.

    - For hotel outside center area, the rate is quite expensive.


  • Margaret
      United Kingdom
    May 27, 2014

    Good comfortable room with tea & coffee making facility plus use of fridge. Very friendly and helpful staff. Excellent shuttle service into the city runs late enough for you to have an evening meal there. Free parking is a great saving.

    The breakfast seemed a bit expensive but you don't have to have it!


  • Naomi
      United Kingdom
    May 6, 2014

    helpful and responsive staff. The large beds which were very comfortable. Happy hour (s) in the bar every night. The shuttle service which always seemed to be there when we needed it .

    a bit noisy during the night as a lot of departure and arrivals of airline staff. could hear high heels walking across the floor above


  • Audrey
      United States of America
    May 3, 2014

    clean, modern, large room, close to bus stop and ferry for easy access into city center and train station, hotel shuttle bus (but i did not use it - when i was leaving it was King's day and the streets into Amsterdam were closed), pricey but i suppose reasonable by Amsterdam standards!

    stayed 2 nights - persistently noisy rowdy children next door were and allowed to run and yell in the hallway - annoying!!!! perhaps more a parental issue but annoying nonetheless. odd and surprising that in a 4 star hotel housekeeping did not see the need to remove dirty glasses and provide fresh ones!


  • Pier
    April 29, 2014

    staff, cleaning, design, shuttle bus

    expansive, location a bit far from the centre (especially to come back in the night, desolate)


  • Anonymous
    April 24, 2014

    Restaurant almost non existing.


  • Rabea
    April 22, 2014

    Free parking plus free bus to the central station.


  • Craig
      United Kingdom
    April 22, 2014

    Very accommodating friendly staff. Free shuttle to Grand Central every 15mins. Lovely rooms. Location not a hindrance as easy & quick to get into the centre plus a bit of quiet away from the bustle.

    Nothing really


  • Chung
    April 21, 2014

    - The Receptionist was very friendly and very helpful - Room is very clean, quiet and comfortable ... - free parking spot at the hotel is greatttt which is very uncommon for Amsterdam - The free shuttle bus to city center ... You can stay in the city until 00:15 ... I can trully recommend this hotel for everybody... We enjoyed our stay in the hotel very much

    The breakfast isn't very good


  • Giorgi
    April 20, 2014

    This is a very good hotel. The only disadvantage is the location. However, the free shuttle service compensates this. Overall, it is a good value for money.

    Free internet is very slow and limited. Be prepared to get the premium if your Internet needs are beyond simple browsing.


  • Christopher
    April 9, 2014

    I liked the free shuttle that took you to downtown. The staff was friendly and always able to answer my questions. The area the hotel is in is quiet and there are some good restaurants around. On Sunday's the hotel allows you a free extended checkout until 1700 and after that if you still want to stay around the area they will watch your bags for free.

    The bathroom was dirty and looked like it was hastily cleaned. Breakfast cost 15 Euros per person and you can eat downtown for a cheaper price than that.


  • Yu
      United Kingdom
    April 1, 2014

    The stuffs are very helpful, the room is very big and clean. The shuttle bus is very good.



  • Maria
    March 26, 2014

    Rooms are large and clean. The free shuttle bus to Amsterdam, because the hotel is far from de city.


  • Vernon
      United Kingdom
    March 20, 2014

    1. Excellent bus/taxi service. 2. Very friendly and helpful staff.

    The price of the very expensive breakfast. We couldn't afford it so went to a cafe in Amsterdam.


  • Lotte
    March 12, 2014

    A nice room, clean and a nice bathroom. The staff was friendly. Tea in the room.

    The breakfast was a bit too expensive for us, we went somewhere else.


  • Anonymous
    March 8, 2014

    Shuttle service is very useful

    Sometimes the bus gets full and you have to wait for the next one, so be there a few minutes before scheduled


  • Nadine
    February 25, 2014

    The room was very clean and nicely furnished. The bed was huge and comfy and there was also a mini-fridge and a kettle for making tea and coffee available. The shuttle was leaving frequently and dropped us off directly in old town Amsterdam, very convenient. The sunday late check-out was awesome, we didn't have to leave the room until 5 pm, so the relaxed sunday was saved :)

    The price was a little high, but we booked the room one day before, so maybe it might have been less when you book more in advance.


  • Margaret
      United Kingdom
    February 22, 2014

    Excellent location for meeting our Dutch friends. Free parking is a bonus in Amsterdam and the free shuttle bus to Amsterdam is great. The staff (in the hotel and the drivers) are friendly and helpful. The breakfast is very good with a good choice on the menu. Rooms are large and clean with very comfortable beds. Tea and coffee facilities are welcome and the toiletries are lovely. We have been to this hotel before and will be returning again when we visit our friends.



  • Gary
      United Kingdom
    February 10, 2014

    the hotel suited our needs very well for our short visit to has rare free parking,a very convenient and regular private shuttle to the city, very helpful staff and big comfortable rooms with coffee/tea making facilities (another rare thing outside the UK). All in all we had a very nice stay at the NH Galaxy.



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