NH Grand Hotel Krasnapolsky  

Pozice hotelu

Hluk z ulice

This is the best hotel in Amsterdam. I have stayed there 6 times now and it's absolutely wonderful. Request a room with a view of Dam Square and it's just a quick walk from the main train station.

It is NOT a 4 stars hotel, a 2 or 3 stars hotel at the most!!!!!!!!!! Front desk service was rude and helpless. Room was so poorely decorated and the heater did not work in the bathroom. Gym does not open until noon for those who like to excercise the morning.... Elevator was stock the first day. There are many hotel in Amsterdam, i dont think it is a good choise to stay at that one. Never again i will stay here, thats for sure!!!

The location is excellent!

Wi-fi was not free of charge!

Location,location,location.Room at the amsterdam royal wing was excellent and very comfort with a canal view.Large and comfort double bed,very clean and comfort bathroom.Big wardrobe and a safe.Wide screen also

Expensive mini bar.Expensive wi-fi in the room.Last night sheets never changed

Great location

Elevator out off work

the size of the room and location.

It needs a rennovation using lux materials and finishes. The tiles in the bathroom are the same ones i have seen in cheap hotels and commerical ceiling tiles on the ceiling is a shame..made it look very unchic with no taste.My room door lock did not always work and i have to change room at 2AM in the morning and i waited almost 30 mins for the door to be serviced.

The staff at the reception; friendly, knowledgeable, polyglot.

The use of the business center is too restricted (and expensive!)

Very well located

Mixed up the booking, had to move rooms, the AC didn't work and tried to tel me that it was fine eventually gave us a portable AC unit which rattled , staff were quite rude when I calmly complained and conversed in dutch, I eventually gave up complaining and decided to make the most of stay.there is no way this is a 5 star hotel! Filed an official complaint at the end of our stay I am waiting for a responce

Location is really great- it takes you a few minutes to reach main places of interest of the city, shopping centers, decent cafes&restaurants, etc.

Room service leaves much to be desired. We leaved in apartments, which are not in the main building. The entrance was from the channel side in a narrow and crowded street, next to a coffee-shop...with all the consequences that come with it.

The hotel had a very rustic atmosphere, which was nice. The location was great, we practically walked to all the major sights n shopping areas. The room was very big, and clean. Very happy with my stay there. Will definately return

The breakfast was served in St. John's room becos the Winter garden roomwas booked for a conference, so we did not get a chance to enjoy our breakfast in that enviroment, as advertised on their website. This was quite disappointing.

It has a great central location

best location in Amsterdam. we booked triple room with nonrefundable rate, but instead of three people arrived only two. hotel staff compensated price difference with free breakfast for two nights. very nice, big, clean room, everything was just perfect