Nieuw Minerva

Relaxed, informal

The room size was correct for this category of hotel and the decoration in good order. The hotel is centrally located in the pretty town centre with plenty of restaurants and bars a short stroll away. There are good train connections to Amsterdam and the Amsterdam RAI exhibition centre from Leiden Centraal station.

The breakfast was below average: no fresh bread or bread rolls, only pre-packaged slices of industrial bread and toast with a limited choice of sliced cheese and ham and pre-packaged jams and cereals.

Room available early, pleasant staff, convenient location, charming building, good sized room with view of canal

Perfect location right at the heart of things. Right on a beautiful canal with lots of ammenities close at hand. Staff were so friendly too.

Rooms can be a little noisy.

Good location. Nice breakfast. good public rooms

Stairs (2nd floor, no lift). room was tired with very old wiring

The staff were very helpful and friendly. The hotel occupies a series of old canal houses which means that each room is different and which makes the hotel a lot more interesting than more 'cookie cutter' like places. Rooms are simply and comfortably outfitted. Breakfast is excellent including the coffee: THANKS!

The stairs are steep and numerous -- not it itself a bad thing as it somewhat adds to the charm. However, travelers with disabilities or with heavy luggage should communicate that to the staff in advance (I don't actually know if there are ground floor rooms).

I missed badly a bed lamp to read in bed

quiet, very gentle staff and easy environment. very "dutch" style. very nice location and convenient shuttle service to car park.

lack of elevator. it might be hard for an aged person. but it's just a two floor building.

the staff was great, very helpful

the location and ambience

lights and clock in the bedroom with no electic points to make them work

Leiden is a hidden gem of a city to visit, and the hotel is centrally located and within easy walking distance of all attractions and some great restaurants. Staff were very friendly and welcoming. (Leiden is a great location from which to visit Keukenhof and the bulb fields)

The hotel is located near to a students union building which can make it noisy on the streets at night - ask for one of the quieter canal front rooms.

The hotel staff was friendly and helpful. The location is excellent.

The value for the money very disappointing. We considered moving after 1 night, but decided not to. We paid 116 euros per night and our room looked like it was decorated in the 1970's and not updated since then. The bedspread felt old and dirty and bed squeaked. All of the rooms are completely different, so I am sure there is no way to tell if you are going to get a good room or not.