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Novotel Amsterdam City
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When would you like to stay at the Novotel Amsterdam City?| Room type | Max | Rate |
|---|---|---|
| Superior Triple Room (1 double bed and sofa) |
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Show prices |
| Superior Double Room (1 double bed and sofa) |
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Show prices |
| Executive Room |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Shops in Hotel, Gay Friendly, All Public and Private spaces non-smoking.
Activities
Children's Playground, Hiking, Cycling.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Bicycle Rental, Shoe Shine, Packed Lunches, Car Rental, Tour Desk, Fax/Photocopying, ATM/Cash Machine on site.
Internet
Wireless internet is available in the entire hotel and costs EUR 5.95 per hour.
Wireless internet is available in the entire hotel and costs EUR 19.95 per 24 hours.
Guest Parking
Private parking is possible on site and costs EUR 22.00 per day.
Hotel Policies
Check-in
From 12:00 hours
Check-out
Until 12:00 hours
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Up to two children under 16 years stay free of charge when using existing bedding.
All older children or adults are charged EUR 20.00 per night for extra beds.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Novotel Amsterdam City.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
986
reviews
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Show scores of:
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Individual guest reviews for Novotel Amsterdam City
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Franck
People with friends
Beringen,
Luxembourg
March 3, 2010
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The food in the restaurant is absolutely not good at all. Very disappointing. |
7.5 |
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Katarina
Family with young children
Malmö,
Sweden
March 2, 2010
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Very nice newly renovated hotel. Friendly staff and fantastic breakfast! The location (by Amsterdam RAI) is perfect both for business and pleasure - 10 minutes by train from the airport and 15 minutes by tram to the city centre. I would definitely recommend this hotel to anyone! |
10 |
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Guido
Solo traveller
Helmond,
Netherlands
February 22, 2010
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The hotel is under renovation construction. Will be ready in a few months. But they do it at night or you don't notice it at all. |
7 |
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Svetlana
Solo traveller
Amsterdam,
Netherlands
February 21, 2010
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Convinient, comfortable, good valuefor money |
9.3 |
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Pere
Family with older children
Palic,
Serbia
February 18, 2010
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Friendly staff, clean room, close to metro station, good breakfast |
8.3 |
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Anonymous
Solo traveller
Belgium
February 11, 2010
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Breakfast was served quick and was of good quality. Although the hotel was fully booked I had to wait extreme long time to get me an elevator to go down. Stairs were blokked with key-door which was impossible to open with my room-key. Felt quite unsecure when I realized what could happen in case of a fire ..... |
7 |
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Michael
Solo traveller
whitefield,
United Kingdom
February 7, 2010
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position and staff great standard of room a bit shabby needs rooms renovated a bit |
6.8 |
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Laura
Solo traveller
Fordingbridge. Hampshire.,
United Kingdom
February 7, 2010
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Nothing, very poor canteen style food. Indifferent service. Most akin to a 2 star hotel! Refurbishment programme means that the hotel has a split personality. Modern meets Beirut. See above.Very overpriced, bearing in mind the poor service / food. The hotel is cooking out of a temporary kitchen and it really shows. Probably the worst food I have eaten in a 4 star hotel. |
3.3 |
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Margo
Solo traveller
Brussel,
Belgium
February 1, 2010
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This was the second time that I stayed for one night only, so I can not say much about the hotel. But I liked the comfort and cleanliness of the rooms, the easy internet access, the late-night eating / room service possibilities: what is needed when in A'dam for business / work purposes. The price is high but corresponds more or less to what the hotel has to offer. |
7.5 |
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Noemi
Solo traveller
Wettingen,
Switzerland
January 31, 2010
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The personal is very kind. THe breakfeast is ok. And it is close to tram and railway station, and also to a nice park. The are still building. |
7.5 |
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Wouter
Solo traveller
Leende,
Netherlands
January 28, 2010
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The bed wasn't that soft, and the due to ongoing construction work, the restaurant and bar was just one big hall. |
7 |
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Linda
Mature couple
Caerphilly,
United Kingdom
January 27, 2010
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The staff were very courteous, helpful, charming and friendly. The proximity to public transport was very good. The room was very peaceful at night aiding a good night's sleep. Disappointed to have to eat in a temporary 'conference' space which was soulless and cheerless, although the staff were wonderful. Many facilities such as restaurants, spa and fitness were still being built. This was not mentioned to us upon booking and I think some kind of conciliatory gesture could have been made - an offer of a free night when it is all finished, for example. |
8.3 |
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Gianluigi
Family with young children
san donato milanese,
Italy
January 21, 2010
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Calm. Though out of city centre, this hotel is well linked via tram services and metro. Scenario and service at restaurant could be improved. |
5.5 |
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Sunita
People with friends
Antwerp,
Belgium
January 7, 2010
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Great location - 20 minute tram ride to the city center (RAI to Centraal), very good buffet breakfast and helpful/friendly staff. Rooms were a bit on the small side. |
10 |
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Fredrik
Family with older children
Tönder,
Denmark
January 6, 2010
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We had chosen the hotel purely out of the location for the purpose of our visit. The hotel provided us with what we needed, but nothing more. The check in was swift and the staff was professional. The lobby was good with seating areas and computers were made available for free. Breakfast was ok, but very crowded if you were having your breakfast after 8.30. The cleanliness could have been much better. Both in the hallways and in the room it was rather filthy. The room carpet had probably not seen at vacuum cleaner for a long time, well apart from the first meter inside the door. The bathroom was extremely cold and there was not heating possibility in the bathroom at all! |
5 |
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Vassilios
Family with young children
BRUXELLES,
Belgium
January 4, 2010
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Warm, kind personnel |
9.3 |
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Dimitris
Family with young children
nea smirni,Athens,
Greece
January 2, 2010
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Nice room,good breakfast,near tram terminal No 4 to central,near metro station Rai,free of charge childrens |
8.3 |
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Patric
Solo traveller
Tangerang,
Indonesia
December 31, 2009
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Good Breakfast and affordable internet connection |
7 |
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Michael
Mature couple
APO AE,
United States of America
December 27, 2009
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I found the staff to be excellent. There were four Macs in the lobby to provide internet access outside the room, this was a "bonus" feature that cam in very handy! |
8.8 |
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Weili
Family with young children
Shanghai,
China
December 25, 2009
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Very quite and close to airport Not very good location for the city visit. |
5.5 |
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Anonymous
Group
Singapore
December 23, 2009
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Your room is very clean and lovely. The breakfast is nice with quite a variety of choices. It will be better that you could include more international food in future. I was a bit disappointed to find that your staff are not very friendly or helpful. At your front desk, I have requested 2 extra pillows because your pillows are too flat for me. Your staff has given me an unbelivable face. When your staff delivered pillows to my room, he still reminded me that I have actually an extra pillow in my room already... I suggest that you should train your staff to be more customer service oriented in future. |
6.8 |
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Anonymous
Solo traveller
Poland
December 22, 2009
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clean modern design high cost for overnight car park |
7.5 |
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Alexandre
Solo traveller
Estoril,
Portugal
December 19, 2009
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Efficient service and a good functionality that makes it adequate for a swift business trip. There were works going on, decoration was poor, mainly in the room areas, the healthclub was still closed and quality of materials was proper of a 2 star hotel. |
5 |
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Anthony
Solo traveller
Petersham,
Australia
December 16, 2009
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friendly staff, clean room, great breakfast at the moment they are going thru a renovation, however didnt affect the guests as much, had problems with emails getting out though. they are looking into it . staff were very responsive and helpful |
9.5 |
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Anonymous
Young couple
Sweden
December 9, 2009
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Staff are very polite and attentive. It seems the restaurant is quite new and I feel I was eating in a warehouse or something like that...we could not find any other restaurants or bars around there either. |
8 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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