Novotel Rotterdam Brainpark  

Friendly knowledgeable staff. Dog friendly

- The price in the website BOOKING.COM was not the same that they charged me at check out . we booked for triple for a fixed price but this hotel asked us +20euro for the third person.

- we have booked a room for 3 persons via BOOKING.COM but when we anted to pay for check out they charged +20euro for extra supplement and they say this is because of one extra bed? I really don't know when you book your hotel for triple bed for a fix amount why they ask extra for one bed extra?

The location was good as very close to Erasmus University. However it is inconvenient if you need to go to the city centre. For those who do not mind the quiet it is ideal and also for those who have business with the university

The hotel was clean and the view was superb! The price for a family with older children was good. Very good breakfast and nice and helpful staff. A big advantage was free parking and free internet in the rooms as well.

The overall experience was very good. Room clean and of a good size. Room included an additional bed-sofa which was already made up and ready for use. Breakfast: good selection of fresh quality foods. Reasonable price which included internet & parking (which can set you back easily 30 Euro per night in other hotels). Distance to the city: 5-10 minutes by car. We did not try the restaurant for dinner.

The coffee (espresso) could be better.

The service of front office staff was excelent

The restaurant who were serving dinner on the 28/12/2011

We had an executive room on 17th floor so we had an excellent view. The bed was very comfortable and bathroom tidy and neat. Good and fast room service, good food, polite and nice staff.

The minibar was inclusive in the price but there were only 2 beers and a few soft drinks. I would have rather paid for having a normal minibar. Seems like a marketing trick.

Great location,easy to find,good staff and excellent massive breakfast,great hotel,3 of us in the room and no problems

Novotel Rotterdam Brainpark is clean and efficient. Everything works well and even the air conditioning at night is tolerable (which is not the case in all hotels). The staff are friendly and the hotel provides quite good value for the price it charges. It offers some little extras which make one feel welcome, such as tea and coffee in the room and complementary fruit in the foyer. The hotel happens to be well located for my professional purposes, right next to Erasmus University, but it would be worth considering as a serious choice for other purposes.

Nice, spacious rooms. Friendly staff. Good links to motorway and metro into town. Great breakfast. Nice bar.

We enjoyed every moment of our stay. The staff was great, the rooms were perfectly suitable, clean and well designed, the staff was professional, helpful and very kind, the location was excellent, breakfast buffet was a lot more than we had expected; great variety and well presented. The hotel in whole was in great shape and it was great from a to Z. On top of all the above, the price was very affordable and we obviously got every penny's worth. We hope this was not only one of a kind but a company's regular standard - we will definitely return. Best regards, The Barkan family Israel

Right near the metro station

Far away from the city center. Think it is the least attracting building in town