Hotel Okura Amsterdam  

The Okura is a very distinctive hotel in Amsterdam. Staff is very friendly, restaurants are excellent (but expensive), and location in pretty good (although not super central). We received an upgrade when we checked in.

Charged for pool/ fitness facility and Internet. Breakfast not included in our rate and expensive. Otherwise, loved our stay.

The airconditioning in one of the rooms did not work the first night. The shower curtains were filthy (mould) in both rooms.

The bed and pillows were great!

Having to pay 15 euros to use the gym...most hotels do not charge for this service

Very good, professional staff and all the expected services. We liked the location, away from the noise and madness of inner Amsterdam, near good restaurants and a short tram ride to the museums. Reasonable price for 4/5 star hotel in Amsterdam, but..............

This hotel is like a grande dame who is showing her petticoat. Mould around the bottom of the shower curtain (in ultra clean Holland!), our room on the 8th floor in need of renovation and the air conditioning on a hot early September weekend was completely useless. Such a pity!

The room we had (1220) was excellent ... recently refurbished and we were upgraded free of charge "as it was Christmas" ...!!!!

The price of breakfast!

Excellent food

Room to be refurnished

As we are Japanese, we know well about the Hotel Okura. Service and facilities are the best quality in the world, hotel staffs are not something like polite on the surface but actually contemptuous, they are really well mannered, professionally trained. We found some comments that it was located a few tens of minutes away by tram from the Amsterdam Central Station. The tram 25 (runs every 15 minutes) took us about 15 minutes actually, tolerable enough. Hotel can arrange a taxi to Schiphol Airport at 33 euro and it takes just 15 minutes. I recommend to use the taxi to come and go between the airport and hotel.

Loved everything about our stay. New Year's eve was very special as a result of the wonderful, friendly service and sheer luxury.

A fabulous luxury stay. I can't wait to return to Amsterdam and Okura Hotel, will definitely book again!

Gym and swimming pool were excellent

Early check-in

Business centre closed in weekends, no take way food from the restaurants

The room situated on the 16th floor was nicely decorated and with a wonderfull view on the city. You can take a bath, enjoy the music and watch tv or watch your partner laying on the bed. Bathroom with good showerinstallation. Coffee and thee can be made in the room. Bed with good matras. The Japanese restaurant was top (one Michelin star). We didn't have time to explore the wellness facilities, but we will come back to do so, certainly with the promotional possibilities off booking.com. Hall and lobby are beautifully decorated, with Japanese accents and design.

I think the breakfastprice is exagerated ( € 29). You should expect home made marmelade and not 'Bonne Maman'. Real champagne and not Crémant. A wide range of thee in stead of an ordinary Earl Grey. More sorts of bread (wholemeal, bio,...). The wellness (sauna, swimming pool) should be accessible for hotelguests for free. This critique only to improve the satisfaction about the hotel.

I especially liked the complimentry upgrade to the superior room.

My pasta meal from roomservice was decidely under standard for the price of more than 21 euros.