Hotel Okura Amsterdam  

Vanvittig bra service!

Rai

En god totalpakke

Det at man måtte betale for å svømme var unødvendig, resten ok.

The staff were very friendly and helpful, lovely restaurants and we were given an upgrade on check in!

I was not impressed that in addition to the high cost of the hotel, breakfast was an added extra as well as using the swimming pool or gym facilities at an extra 15 euro per person, this was not good.

Really helpful staff and luxury feel, rooms are beautiful and the view is really impressive from the higher floors.

Bar on the top 4 is small and dark, and does not feel so relaxing / luxury.

Japanese style and very good concierge people. Specially mr lex.

I paied for 2 nights and had to shorten my visit to 2 night. I asked the hotel to accept it but they were very reluctant to do so and did not accept it. We had to leave one day earlier without getting back the money. However, they upgraded us the room and gave us free interenet in reutrn for that.

Veryhelpful staff Comfortable and clean room Location. (neighbouring location is pleasant)

I don't like the bedside lighting. Difficult to read comfortably in bed

The view from the room and on the 23 rd floor is beautiful.

Unfortunately the thermostat of the bath didi not work and the response was that the previous guest did not report that , i would expect that a hotel of this price would check every room for defects by themself.

Terrible ripoff. We stayed in an old room (no price break) as we are mother and son and there are no rooms that have two beds except the unrenovated rooms - a total waste of money - out of town, no services - evrything is an extra charge if you can belive - it $600 a night for a dinky room like in a rural chinese hotel. Gimme a break

Rip off

As we are Japanese, we know well about the Hotel Okura. Service and facilities are the best quality in the world, hotel staffs are not something like polite on the surface but actually contemptuous, they are really well mannered, professionally trained. We found some comments that it was located a few tens of minutes away by tram from the Amsterdam Central Station. The tram 25 (runs every 15 minutes) took us about 15 minutes actually, tolerable enough. Hotel can arrange a taxi to Schiphol Airport at 33 euro and it takes just 15 minutes. I recommend to use the taxi to come and go between the airport and hotel.

Loved everything about our stay. New Year's eve was very special as a result of the wonderful, friendly service and sheer luxury.

A fabulous luxury stay. I can't wait to return to Amsterdam and Okura Hotel, will definitely book again!

Gym and swimming pool were excellent

Early check-in

Business centre closed in weekends, no take way food from the restaurants