Hotel Rotterdam  

A relação custo benefício quando levado em conta o preço e a proximidade com o centro. O café da manhã é bom, mas demoram muito a repor os itens, de forma que tem que ir tomar café cedo se quiser comer de tudo. Os funcionários ajudaram quando necessitei.

No quarto single a tv não funcionava e só me trocaram de quarto no dia seguinte após reclamação. A decoração do quarto e do hotel é antiga, mas a cama é boa. Ouve-se o movimento fora do quarto e dos outros quartos, além do movimento da rua por ser muito próxima da avenida. O elevador é bem antigo mas se não quiser usar é fácil, pois o hotel só tem dois andares. O café da manhã demorava para ter o itens repostos e às vezes não era reposto mesmo, principalmente as bebidas.

Localização: fica a uma curta distância da Estação Central, numa área tranquila e agradável. Oferece um bom pequeno-almoço. Os quartos mais simples são pequenos, mas confortáveis. O preço foi muito bom.

Durante uma semana a internet não funcionou.

Muito conforto e limpeza, um excelente pequeno-almoço/ café-da-manhã. Localizado a 200m da estação central e de todos os transportes que levam ao centro da cidade e pontos de interesse turístico. Do nosso tour deste ano por alguns países foi o melhor hotel que estivemos, nesta faixa de preço.

A recepcionista que nos recebeu era bastante fria e condicionava qualquer pedido de informação. Todo o pessoal da recepção era dentro desta linha de comportamento. Entendemos que, pese embora a dimensão deste hotel ou rede, um atendimento mais amistoso era bom.( Naturalmente temos em conta as diferenças dos países, mas.........quem é o latino que não gosta de ser recebido com simpatia).

O preço relativamente a outros hotéis.

Nao gosto de alcatifa nos quartos, o wc é muito pequeno e o isolamento das janelas é de fraca qualidade (ouvem-se os carros e as pessoas a falar na rua)

Apesar de nao ficar no centro comercial de Rotterdam, aproveitei para caminhar ate o centro para compras e ir ate o Old Harbour. Gostei do Hotel.

Excellent location and very friendly staff. The room was comfortable.

The only thing I would change are the towels!!! They need to be larger and 2 per person.

Enjoyed the convenient location of this hotel. Breakfast was also good. Ac worked well.

My reservation was supposed to be for 2 Superior rooms. I verified this with Booking.com as well as with the hotel directly in November 2010 (reservation was for July 2011). When I arrived however, I was told that room type was not available and had been booked "for months" even prior to my reservation. This did not sound plausible. My take on this is that I paid a very low rate, and since the hotel was fully booked, they gave the Superior rooms to higher paying customers. That would be fine if they had only told me this months prior when I first inquired. I requested one room type was told in writing I would get it and simply did not receive it. There's not much else I could have done in this situation and I was very very disappointed.

Conveniently located at a 10 minute walk from the Railway Station.

Nice breakfast buffet.

Great Breakfast Buffet Great female staff , very helpful.

Great location, just around the corner from the central station. The room was spotless and very comfortable. It had an indoor parking garage, which was a bonus, although you had to pay 15 euros a day to use it.

The only thing we weren't impressed with was the breakfast. It was a pretty standard buffet, not terrible at all -- the bread was nice and fresh, for example -- but we felt that the quality didn't really match up with the rest of the hotel.

The rooms were very small, the furniture old. The carpet was dirty and came loose at the corners. It was definitely not a 4 star, I would rate it a 2 star. Prices are high compared to the rooms and the service received.

Nice breakfast, internet free of charges, comfortable bed, spacious room.

Although the breakfast is served until 11 A.M., they stop refilling the plates way before that. On our first morning we arrived at the breakfast room around 10.30 am and since we seemed to be the last guests to have breakfast, we felt hurried by the staff. The receptionists came to have breakfast at the same time and I soon as we left our table they closed the windows and the door behind us, even though it wasn't 11 am yet. The entrance to the hotel has several steps, which makes it difficult for someone carrying heavy suitcases, strollers and impossible to wheelchairs and there is no one there to help you with it. This is an old hotel in need of some refurbishing. The toilet was too low for comfort and the shower curtain too short and let the water out ontto the floor. Also, the wireless internet has an access code that expires every twenty four hours, which means we need to go down to the reception to get a new password every day. We called the reception to ask if they could give us the new password over the phone and the answer we got was no, we had to go down to the reception to get the new printed code. Since the internet is complementary, I don't see the point of having to ask for a new password everyday.

Good positiom, friendly staff, room small but sufficient for a business stay