Best Western Crown Hotel Rotterdam

We see no hospitality from the reception staff

Atitude of the hotel staff

clean, quiet, clost to Rotterdam station Centraal, nice breakfast

Paid for Adaptor, I can borrow it from copenhagen hotel. Pait for Internet, I can use free in copenhagen hotel.

1. The hotel is located in a relatively quiet neighborhood, yet is close (within walking distance) to the Central Station and major attractions of the city. 2. The breakfast is good.

The position, 10 min. walking from the central station, near to a very good tapas restaurant. The breakfast was very good.

The hotel is classified as a 4 stars but honestly should be 2 1/2. Maybe it was a 4 stars in the 80's. It could be renovated a bit.

The staff were very helpful and efficient.

The room was big enough good furnished, nice and quiet. The coffeemachine was fine. Beds wonderful. Breakfast OK.

The garage was very narrow and it was impossible to drive out (big car) without damaging the car at the bottom because of the steep hill while driving out. The bathroom was very small. The warm water was dangerously warm and there was no protection for that (thermotap).

The internet never worked

Unfortunatelly,the first room booked for me was too small..After I asked this matter to the reception they made a favor and gave double room but ,room was used and not cleaned ..Third trial..at least a clean room..I thing management is too weak.İn the breakfast..they have all kinds of tea but no black tea..When I asked for it,the waitress said just "no"as if asked for a "swordfish". No mınıbars in the rooms..

Location is good with respect to transportation means (Trains, tram, taxis) in addition to the shopping area. Hotel offers very nice breakfast with wide selection of food.

Hotel staff was trying to give us standard room instead of superior rooms as per our reservations. It happened to me and I was conscious enough to ask them for the proper room. Again they repeat it with my friend and again I was conscious enough to notify him to change his room. During our stay, the weather was so cold, air conditioning was blowing cold air only and the hotel staff advised that we are already in Summer season and the A/C cannot provide warm air!!!!.

1. comfortable room (almost no noise & airco availabe) + bathroom 2. parking spot not that expensive + ample 3.excellent breakfast 4. excellent location + tram stops in front of hotel

No complaints

The night receptionist was exceptional when i arrived. After 20 hours of train travel he was just what i needed!

very nice breakfast

The location is perfect, just 5 minutes walk from the Main city center. The breakfast was really good.

It was the smallest hotel room I ever stayed in.