Park Plaza Utrecht

The location was terrible, with the trains keeping us awake for most of the night. The hidden parking charge of 17 euros was a nasty suprise. I would not return to that hotel again and would advise friends not to do so either.

the convenience, close to the train station, to the city

Y E S , couldnt get fresh air as the windows dont open and I felt uncomfortable, in most hotels they have these reclining windows and they are safe and you get some fresh air. Thanks for your attention

I liked breakfast, location- close to jarbeurs, and restaurant menu - fine citchen and not expensive

I did'nt like sealed - impossible to open - windows, feels like you in the submarine, noise from the adjacent railroad, and automatic entrance door - wich weren't automatic at night and early morning... and nobody to open it for about ten minutes...

close to were i needed to go, warm and clean

I paid for breakfast which was not very good at all. Internet 22 Euros not good at all.

This was our 2nd visit to Park Plaza, Utrecht. Its location and facilities are ideal for our needs & purposes (early Xmas shopping, visiting Eurospoor).

I found no mention online that the restaurant is open only Mon - Fri and closed at weekends. Rather disappointing ... the Hotel Brasserie provided an excellent meal/service, but not quite up to the same standard of service & comfort as the restaurant.

The staff were extremely friendly and spoke excellent English. The lady behind the bar was extremely helpful when I asked her about the location she went off and got a map and explained the route I needed to take to get to where I needed to go. This Hotel is ideally situated for the town and the exhibition centre and railway line - no need for taxis or transport to any of these places. Will definately stay here again. Nice touch with the ear plugs I assume they were because of the train station behind - but you don't hear the trains, the double glazing is good.

Tea and coffee facilities were plentiful but there wasn't enough milk supplied - just a little gripe - excellent otherwise.

Staff, cleanliness, breakfast, bed (excellent), bathroom, silence, equipment/furniture room

1 I felt oppressed in the room, particularly because of a lack of fresh air; windows can't be opened 2: When I arrived, I smelt the kitchen (fish, steamy and warm) at the reception

I liked the fact that the staff was courteous and helpful, spoke perfect english and made my stay most enjoyable.

Nice hotel, exclusive room big enough

Internet is far to expensive - should be free = included in the room price

Excellent location & friendly helpful staff

The service staff was very pleasant and helpful

I think the only positive point of this hotel is to be close to the historical center (even though you have to go through a tunnel - because of railways - to reach it) and the train station. Breakfast was fine but the staff was a bit aggressive.

I think this hotel is at best a 3 stars. The equipment is rather poor and too conventional and on the old side. Our shower was broken and we are pretty sure is was not from the day before. Stains on the carpets were welcoming us as well. I would not recommend this hotel for a romantic trip, at best for a transit or for business.