Renaissance Amsterdam Hotel    

Locarion. Friendly staff, quick to respond to demands.

To crovded in the breakfast restaurant.

nice beds nice reception, good location

poor club lounge, sterile, no alcohol or snacks. whats the point of it? should be afternoon tea but none put on!

It was a great location making it easy to walk to many of the key sites in the city. The staff was very friendly and the hotel was very comfortable.

Big and confortable room. A bit far from the mai entrance because we were in 900 rooms

Bit expensive, like 250€ per night

Location

Poor breakfast

The rooms were beautiful and comfortable . The front desk was really helpful . The concierge had great service ! Breakfast was a good spread. Loved the bar. Location was great as it was near central station ( 5 mins walk )

Nothing

Location excellent

I couldn't sleep well because the bed was not comfortable and small for two, and the mini bar was empty.

City centre. Convenient to reach different sight seeing points.

I didn't know why I couldn't browse the internet and use whatsapp in Renaissance Amsterdam Hotel.

The people,the ambience, interesting places nearby to visit, the museums,the bars. Also the breakfasts. Especially the jan akkerman concert in Amstelveen!

The hotel bar closed too early. Apart from this The Renaissance Hotel was perfect.

Great location, large room by Amsterdam standards, helpful and friendly staff

€27 for breakfast is out of line, internet should not cost additional either.

Location

Poor service -- long list of minuses : 1. noisy cleaning staff in corridors/ poor room acoustics 2. unhelpful bell service, saw us with luggage coming off taxi and didnt even help 3. rude and hasty clud lounge staff always in a hurry to wrap up breakfast banging plates and utensils noisily 4. totally wrong directions by conierge 4 out 4 places totally off therefore causing us to walk around city for lamost 2 hours

The comfortable beds and the quiet yet central location.

A mouse appears to live behind the bar. The mini bar in bedroom isn't checked daily, only electronically, contrary to statement on bedroom info brochure so we were invoiced for drinks we didn't take which caused worry when invoice was slipped under bedroom door in middle of night. On invoice the bedroom cost is labelled echannel - this basically caused a mostly sleepless night as it sounded like a massive television charge.

Beds!

Breakfast

I loved the location and a concierge named Leo who was most helpful. I also liked that the workout room was open 24 hours.

I had a broken sink and a double charge for Internet. I called the main desk twice and no one ever answered-just left on hold. I also think it is terrible to charge $20 for Internet.

Luxury hotel in great location for the station and the attractions. Convenient for tram routes. Amsterdam is an excellent short stay destination, everywhere can be access on foot or using trams.

Hotel did charge extra for breakfast which was included in the price. Quickly sorted by reception staff when issue raised. Prices in hotel for drinks on the expensive side but it reflects the quality of the hotel.

Location...

All the extra services have a salaries like wi-fi or tv... We sometimes had a hesitiation if the bathrobe has :)

Nice location, spacious rooms, friendly and helpful staff

Windows are quite old, hence bad sound isolation, i heard all noises from the street, and it was extreemly cold in room, even regardless of all attempts to warm up the room with climate control ( it was set to +27C/ 80,6F)

The location of the hotel is perfect. The hotel team was very hepful. The room was very clean.

The bed

No Wifi. Big issue with this. Found it funny that they wanted 7 euro for 1 hour of wifi. I will find free wifi the next time I go away

The service, umbrellas, breakfast rooms etc

Excellent location; friendly and helpful staff; quick/efficient check-in and -out; very well cleaned

noisy room (we could hear other people's talk in the isle). However, although my room was facing the street, I couldn't hear noise from the outside.

The bed linen The tv in the room The breakfast All of the staff The location The size of the room The bathroom I loved it all!!

The hotel is very good location and clean

When I checked in was aked if I wanted upgrade?why was my ans breakfast was there's I said I've got breakfast in my room rate she then said its not on system so beware maybe big corporate guests are paying twice but not us we were on a very short break in dam ie fri /sun we live in Scotland so time was important the room was fully paid as a presant to us from family so again while checking in they wanted150euro cash for room deposit ie to cover mini bar /tv I would not use mini as the prices are 5times what they are in the shops next door Also 5star with no free wifi ? do they think customers are paying all that money to come to ther hotel to surf the net? Well let's hope not certainly not us as tourists As for free wifi walked across the road in to a small cafe (not coffee shop) great coffee &freewifi so the hotel is missing out on that ps most bars&cafe have free wifi

room size value of breakfast concierge help location comfortable beds

Somewhat unfriendly man at the check-in desk. Everyone else was lovely. My keys kept getting demagnetized and it was inconvenient to have to keep going to the front desk to get new keys.