Renaissance Amsterdam Hotel

チェックイン、チェックアウトの際、フロントが大混雑で時間がかかりすぎです。チェックアウト後荷物を預け- るのも、その荷物を受け取るのも時間がかかるので一苦労。スタッフの方の対応は素晴らしいのですが、客室の- 多さからすればスタッフの数が足りていないと思います。

特になし。ただ、改装しており、以前より内装がキレイになっていた。

特にないが、全室禁煙というのが、何処のホテルでも決まりらしく、せめて　　　分煙にして欲しかった。

I liked that breakfast was included. I liked the design of the bedroom and the comfortable bed. I liked the openness of the staff. The location was also pretty good.

I disliked the extremely high charges for food, drink and using internet in both the business centre and the bedrooms. Hotels of a much lower class provide WIFI for free as standard these days. I think this is just taking advantage of the business traveller.

Clean, courteous staff

Pricing is a little high

The room.. The bed .the location

The book in was horrible.. Somebody else had my room... I was given a room with a kids bed in it... And shown the reservation that was made in my name but given to somebody else..

The hotel is located very closed to the centre, to the main railway station and to a lot of shops and restaurants.

Unfortunately, the bed in our room was very uncomfortable, for one person it was ok, but for two really bad, because we kept slipping into the middle.

Renaissance Hotel was exactly what I was looking for: quiet, comfortable and well kept. The housekeeping was very good: hotel was new AND spotless. Rooms were comfortable and bed was excellent.

Excellent location, my qualification is 9.5. Only the price, but all the hotels in Europe are expensive now

very clean room, not located along main streets so noise was not a problem and the hotel was very accessible.

The location very good and quite nice rooms even a bit small after my opinion to be of de-luxe category. I think the actual room have been refurbished quite recently.

Problem with check-in, booked 3 room and we arrived at different time. Difficult to get accept for breakfast was included even it was clearly spesified in the documents brought along. Daft and poor service in the lobby bar at night. Dull place, but there is a quite a few other places to choose in Amsterdam. The check problem and service in the bar are the reasons for the poor points, else the staff where friendly and fair service where given.

The location, the room and the service in general

Stayed in a beautifully renovated attic room with small balcony. Unbeatable location 500 m from Central Station.

Took 10 minutes to get from the Lobby to the room. Had to walk up two floors of stairs due to elevator was being upgraded.

The Service was Outstanding, and we would definitely go back.