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Singel 13-17, Amsterdam City Center, 1012 VC Amsterdam, Netherlands – Show map
Excellent location – rated 9.1/10! (score from 1101 reviews)
Rated by guests after their stay at Singel Hotel.
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Singel Hotel's staff speaks: Dutch, English
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Cycling, Library, Casino
Food & Drink
Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
No parking available.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Dry Cleaning, Ironing Service, Shoeshine, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of extra beds/cribs in a room is 1.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1101 reviews
Value for money
Show reviews from:
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All desk clerks were very helpful--especially Jercone (?). He pointed out some special events taking place in the city. We will return again for the 3rd time at this hotel next year.
Rude, abrupt and smallest rooms ever horrid beds the list is endless
Very small room for three beds Very small toilet with limited facilities limited options in breakfast
Staff were so accommodating, unfortunately I got sick on the day of departure and the staff allowed us extra time to check out and genuinely cared for my concern. Location was incredible so close to everything. The breakfast was basic but broad enough for a choice. Very very clean and tidy. Cannot recommend this hotel enough.
That we couldn't stay longer.
Great location, nice staff, good value for money
Doorstoppers needed, very loud when someone comes into their room late at night Furnishings a little old
Great location close to train station and the lovely area of Jordaan - room overlooked the canal which was lovely. Nice new shower room - very clean. Staff very friendly.
No lounge for sitting in just a breakfast room which looked into the kitchen.
Friendly staff Fantastic Location Clean pleasant room - a little on the small side but that was expected
The location was ideal, staff helpful, good food, great views. Being able to leave our bags before and after we checked in and out, at the hotel.
Needs a bit of a tidy up deco a bit shabby and needs upgrading.
room was very small with single bed only and towels are thin as paper
The staff was really friendly. We had a room for 3 people which was really big for us. When we are coming back, we will stay again in this hotel. The beds are really comfortable.
The only little negative thing is, that the breakfast buffet could be a bit bigger. The smalest one i have ever seen.
The enterance coridor of room was epic.
Everything specially the staff were very rude
Location is very good for Central station and dam Square
great location very clean
staff no smoking areas
Peaceful Rooms. Friendly Staff. Awesome location.
Bed was too comfortable to wake up for the breakfast.
view, clean, nice breakfast,quiet, place
the bed too small, the toilet with the shower in the same place all the water everywhere
Good location close to the railway station although it was amongst "red light" shops in Singel canal area!
Canal view rooms can be noisy and hot and there is NO AIR-CONDITIONING! How could anyone stay there in summer - windows can only open a crack. Our canal view room was on floor one which was at street outside eye level! TV remote did not work and staff became surly when asked to fix it! Must say that one or two of the reception staff were very helpful apart from that.
The location of the hotel
I upgraded my booking to what I was told was a luxury, spacious room with a balcony and view over the canal. What we got was a room no bigger than a dog box. The canal view was a view of the road in front of the canal and the balcony was a double window that didn't open, on to a tiny mock balcony. When I asked for another room and told them that I didn't accept that this was the room that I had booked I was basically told to take it or leave it. As we had been forced to pay for the 3 nights stay at check in, something that I had never been asked to do before, we would have had to forfeit the cost of the 3 nights. I now know why they ask you to pay before you see the room. I will never do that again without asking to inspect the room first.
Ideal location, within walking distance of station, relatively quiet, pretty. Friendly, helpful staff.
The room was quite small and actually underground. It had just a small window and when you opened it your face was at the level of the court ground.
the receiption lady was very kind she printed our document without charge
The location we could walk to everywhere we wanted
The room was at the back and you couldn't see the sky so it was a bit dull. Also people had dogs in the hotel which barked when left.
If you are looking for a quite place to have a good night of sleep THIS IS NOT THE PLACE. Rooms are poor
Free phonecalls to landlines anywhere from your room and free wifi. Breakfast was available until 10 o clock so didn't have to rush in the morning. Great location.
Although there was coffee downstairs, it would have been nice to have had tea and coffee facilities in the room. The hotel wouldn't provide soya milk:-(
The ONLY plus is the location, but the area is full of hotels, so this should not be the deciding factor for choosing this hotel and putting up with dirt and staff's unacceptable behaviour...
An old and filthy hotel with poor breakfast and crammed reception and eating area. I describe my tiny dusty room 41: old worn out dirty carpet, uncomfortable mattresses, jammed old hair dryer, broken dangling parts and cracked floor in the shower, which was basically a hole in the bathroom floor with a stained shower curtain around it. Not a 3 star hotel by any European or international standards. The highlight of this hotel however was its unbelievably rude staff who operated in a consistently unprofessional manner. My experience: The reply of the receptionist to my complaint about the dirty sheets I found on my 9 year old son's bed, was that research has proven that dirt is good for children! This comment was followed by a series of accusations about how "cheap" and "shameful" I was to bring my child into this complaint! When I asked to speak to (or have the phone number of) the manager, the staff in question informed me that he was not in the business of sharing the "personal" contacts of others, or tracking the "whereabouts" of his managers. He eventually gave me a pair of clean douvet covers (no sheet) for me to put on the bed, as there was no other staff present in the hotel on this ordinary wednesday at 21:30 hrs. Next morning, I approached the new staff on duty explaining (in the way of feedback) how I was treated the night before. I kindly asked to check out immediately (one day earlier than scheduled) and I requested to be reimbursed for the last night which i would not use and which I had been obliged to prepay upon arrival by the hotel's policy requirement. The immediate reaction of the new staff was defensive and distrusting of the validity of my story... The issue was only addressed - with lukewarm decisiveness - when I presented her with photos of filthy sheets and a recording of my conversation with her colleague the night before.
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