The Convent Hotel Amsterdam - MGallery Collection    

The hotel was very central and easy to reach by foot from the central train station and in walking distance to many attractions .The tram stop was just outside the hotel . The room was very clean and quiet with double glazed windows. Most of the staff were very friendly and helpful. I would go there again.

At arrival a trainee was a bit unfriendly and insecure what to do when I wanted to pay cash for the room(I had secured my reservation by credit card, but wanted to pay cash to avoid high credit card fees, which was recommended by other travellers).The room was quite small and dark (dark furniture), we couldn't open the windows which made me feel a bit claustrophobic. I found the price a bit high, but I knew that Amsterdam hotels are expensive if you are looking for a clean place.

Nice spacious room.

Had a disgusting chipped basin in our bathroom. Very unhealthy!

The hotel has a good location in the centre of the city. It is clean and comfortable with all the facilities needed in a city. I felt safe, secure and very well looked after.

Breakfast is quite pricey.

Friendly, clean and helpful we had a lovely stay of four nights. Excellent location for all areas.

Spa and fitness area was for sinlge person use only.

Your staff is friendly with perfect English. The room was v comfortable with a good choice of TV stations. Lovely bathroom also

Breakfast was v expensive especially for the continental. A piece of bread, croissant & tea for €9 is too much.

Very comfortable, clean and well presented rooms.Excellent price. Good menu and very reasnoble bar prices. We were made to feel very welcome by helpful staff.

The only thing I could find fault with was that all the hooks and shelves in the bathroom were very high and difficult to reach.

The staff were extremely helpful and the hotel was very clean. Big comfortable bed. Huge range for the buffet breakfast.

Access to the shower in the classic double room was quite difficult

this is a tired hotel that needs updating

Fine rooms. Lovely breakfast. Central.

The staff were very friendly helpful and knowledgeable. It was clean and had a relaxing atmosphere. The bar a an old steam train carriage had great feeling about it. Good location to get to transport and major attractions.

Staff very plesant and helpfull,comftable bed and room,situated in good position close to all amenites and transport connections.All in all we had very plesant stay and when we returned to Amsterdam we would gladly stay at The Convent again.

Bathroom sink badly stained looked unplesant to wash in.Did ask for high level room when booking with a nice view , got room on 3rd floor OK but out look was a brick wall but just a minor problem

Comfertable< Friendly, Helpful & Good Location.

When booking a double room (2 occupancy) with breakfast, I did not expect to have to pay for 2nd Breakfast !!!

The way the staff interacted with the Hotel guests.They made you feel like you where returning friends...it was my first time to stay but i will be returning!!!!!!!

nothing

Excellent location, close to all main attractions, and Central Station. Very good value for money. Staff very helpful. They recommended a lovely local restaurant. Breakfast in hotel excellent. Bedroom had antique style furnishings. Despite negative comments we would stay here again.

T.V. had a mind of its own. Controls did not work. Switched itself on at night. Reported problems but not fixed. Water pressure very very low. Mattress had deep ruts in it. Avoid room 101!

The staff were so friendly and proficient. The luxury room was spacious, extremely clean and very well furnished/decorated. Central locality. That special thing you get with the 'smaller' hotel that very often is missing with the larger quality chains. Breakfast choice and quality was excellent. Highly recommended.

There is no lunch or evening restaurant available which was surprising for a 4-star but this did not detract from our very enjoyable stay.

Friendly staff Nice breakfast

Our room was very small. You almost have to move the furniture to get access to the bed ! Disappointing considering the price of the room !

Friendly staff, nice rooms, fab bar area and a great position for the City

Breakfast expensive so go to local cafe a few doors down

Pleasant staff, clean hotel, great location, nice bar, good breakfast.

They took payment for the room without telling me from the card I had given on check in.

A return visit great staff, great location, great feel.

the snow!

Location, free use of safety deposit box.

Some staff unfriendly and unhelpful. No climate control in room. Dirty towels and burn mark on sink. Sink cracked (but also sink in another room shown to us also cracked). Room very dusty. Furniture was very dated. Bed was uncomfortable. Never stay here again although location was great. Hotel is never a 4 *

Hotel looks lovely from outside and nice reception

Our room was tiny and the decoration is very dated. Didn't have a mini bar.

Great location for all things Amsterdam. Even the Rai conference centre is only an easy tram ride. Pleasant helpful staff. This is the sxth year I have chosen to stay when at an annual show

Restaurant is old fashioned and not interesting

Nice room in landhouse style

Parking is tremendous expansive in middle of amsterdam. Breakfest rather expansive too, alternatives nearby

Fantastic location , polite and helpfull staff excellent breakfast

No smoking facilities whatsoever , and our bed although huge a had a ridge running down the middle , bedroom windows locked

location bar/lounge price

the fact that we extended our booking by 1 night on check in, we were told that it was all ok, then we were locked out of our room on the original check out date Jan 2nd. We were given a hand written card on check in that confirmed we were now booked until january 3rd. Could have done without this, and an apology would have been nice.