Swissôtel Amsterdam  

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Swissotel is located at the very heart of Amsterdam, the ideal basis for visiting all parts of the city, as almost everything is within walking distance. Dam square is always crowded and you feel safe to come in and out any time of the night. The room was very comfortable and very clean, though quite smaller than the one shown on the photos. The nespresso machine was very convenient, we bought waffles and croissants from the nearby supermarket and had the best and cheapest breakfast. They did have an offer of 12 euros per person for breakfast (instead of 20) but Amsterdam is quite expensive and we preferred to spend the money elsewhere.

The room was a bit small (or maybe the bed was gigantic!) and at the back, with no view at all. On the other hand we had a great night sleep because of the complete silence of the back room. The pillows were too soft for my taste, but of great quality, as was the mattress of the bed. There was some restoration undergoing in the public areas of the hotel, which didn't bother us at all. The business center was out of order and there was no free internet access anywhere in the hotel.

Great location, staff is very friendly and clean. The hotel reception allow me to check in at 9:00 AM which made it very convenient and comforting

Great location, staff is very friendly and clean.

Staff & location

The hotel location is just great! In the middle of everything (10min walking from all attractions, Tram station right opposite the entrance) The hotel staff were very friendly, helpful and smiling all the time. We couldn't wish a better reception or quality of service. When we arrived, our room was not ready (not cleaned) so we called the reception, and they immediately upgraded us to executive suite!!!! Everything was really perfect and great!

The Internet connection is not free, not even at the lobby! A perfect hotel like this one, should have wifi free....

The Hotel is located at the very hart of the Dam Square , you could not be more in the center . Anything important in Amsterdam is within a walking distance

The room was not equipped as you may expect from a 180/euro/night hotel.There were issues in the bath and the lighting in the room . Wirless internet in quit expensive - `10 euro's per day

Very bad Hotel, Very expensive, Bad service. El Hotel Swiss Amsterdamm es decepcionante. Habitaciones muy pequyeñas, anticuadas, pasillos que parecen un hospital. Muy muy caro. Al llegar les dije que ibamos a pagar con tarjeta de empresa que no me cobraran por la tarjeta que garantizaban la reserva, y me han bloqueado 1400 €, tras haber avisado y pagado con otra tarjeta. Encima anunciaban albornoz y zapatillas, y por supuesto no estaban. Es de los peores hoteles que he tenido que alojarme con gran diferencia, nos sentimos estafados, Relación calidad precio lo peor que hemos visto jamás.

The warmth & friendliness of the local people. The historical sites & canals. Delft & tulips, of course.

Our room was too warm despite adjusting the temperature setting. The room rate would change depending on the hotel's occupancy.

The staff were friedly and responded to all our needs promptly. The facility overall was a nice one. Location is great for someone who knows the city well, but for first timers, it wasn't easy to figure out how the real Amsterdam was. It is a very touristic area and it mainly serves those interested in drugs, sex, and few old places to visit, but for city explorers, it is actually far from the real thing.

Cleanliness level was good, but sometimes, we found the drinking glasses were not cleaned as supposed to have been. Traces of my lipstick mark on the glass were still there ! We were also surprised to find out that we had to pay "City Tax" on our stay and on items we purchased from the vending machine in there. Prices did not reflect full cost. I didn't like being surprised at checkout time.

First of all the hotel is located in the very centre of the city, close to main attractions, easy access to other attraction, to shopping streets and the Central Station. The staff is very friendly and ready to help. Rooms are ok, even if there some old signs. The bed clothes were wonderful. Coffee facility is in the room, even if I didn't use it. There is a fitness room very well equipped. There is also a business center, with 3 Macs and a printer and also some bites for people attending the business center. The restaurant was nice and the beakfast ok.

In the first night I had a room facing a wall. There is a problem for me as I am claustrofobic. I felt like in a prison. But, the next day I have changed the room with a room facing the Dam Square. The room is noisy, but for me was not a problem, as I like to hear the street rumours. It was impossible to ajust the air conditioning and it was very hot in the room. Finally, I stopped the air conditiong and it was ok.

Central location, comfortable, friendly and attentive staff, good value(at special offer price).

Street noise, one night out of three. Sound proofing could have been better for 1st floor room. Wi-fi charges were high. Many hotels no longer charge separately for wi=fi.

No free Wifi