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Madame Tussaud's Amsterdam (0.2 miles) Dam Square (0.2 miles)
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Most recent booking for this hotel was yesterday at 16:20

Score from 1865 reviews Good 7.8/10

Newest reviews for Sofitel Legend The Grand Amsterdam

  • Ivor
      United Kingdom
    August 19, 2014




  • Vincent
    August 16, 2014

    - every single employee of the hotel and its restaurants was friendly and really commited to ensure that the guest has the best time of his life - beeing part of the city centre of amsteram, the Grand has a perfect location with most importants sights in walking distant, even though it is highly recommend to use a bicycle - very comfy beds - the bistro and restaurant (Bridges) are excellent and serve well crafted and delicious food

    - refridgerator was not that clean and had to be filled up after our check-in - the swimming pool is rather useful for swimming as for recreation (as a part of the spa


  • Jacey
      United Kingdom
    August 16, 2014

    The ambience

    wasn't anything I didn't like


  • Anonymous
      United States of America
    August 5, 2014

    It was fantastic to be so near the center -- walking distance of many sites and very near most tram lines. The hotel is truly lovely -- it is worth taking the daily tour to see the historic rooms, which have been tactfully echoed in more recent renovations. All staff members were helpful, knowledgeable and friendly. The price makes this a treat for most of us -- but it truly is a treat.

    Even on the top floor, the nights were noisy: the liveliness of Amsterdam's streets carries into the rooms.


  • Feri
    August 4, 2014

    Personalize services. Great room and locations. Equipped with free wifi.

    Needs improvement to damp put rubber in glass door in bathroom


  • Anonymous
      United Kingdom
    July 31, 2014

    location atmosphere staff service

    lifts need a refurb corridors need money spent


  • Kevin
    July 31, 2014

    Location, friendly staff, quiet, spacious room, nice view of the canal.

    Price of breakfast - we didn't use.


  • Kerry
      Saudi Arabia
    July 31, 2014

    Location Staff serving in bar and outdoor restaurant and at main door were very friendly and helpful, but reception staff made many mistakes.

    We arrived early and room not ready so we when out into Amsterdam, they advised they would call when ready - still waiting for the call. Changed initial booking from single to twin, had to pay extra, done with credit card, not a problem until they charged a 2nd credit card with same amount (same one used when initial booking was done). Booking for twin room - given small room with double bed (changed after complaining). Stayed 5 nights, 1st and 2nd night turn down service, water etc done x 2, 3rd night only done for 1, 4th night despite a reminder to them in the morning that there were actually 2 people in the room, it was only done for 1 but different bed than previous night - another complaint followed by another apology including a small bottle of wine, only for them not to bother at all on the 5th night. On complaining they said system showed 'one person', as both beds were slept in, did they think I was sleeping in both or had snuck someone into the room. On check out requested to pay nearly €700 extra (room prepaid) and when i questioned what it was for, actual amount to be paid was just under €200.


  • Joy
      United Kingdom
    July 29, 2014

    I liked Everything! The hotel was lovely, great location, very nice Polite & well trained staff. The service was brilliant. The breakfast was expensive but worth it as there was so much choice. I would definitely return to Amsterdam & this hotel again. I wouldn't stay anywhere else.

    We asked for a triple room but it made the room very cluttered. It would have been better if they had taken out the table & chairs when putting in another bed. We couldn't get into the wardrobe easily. It wasn't ideal.


  • Robert
    July 29, 2014

    Upgrade to Willem V Suite Excellent Staff Hotel Garden and terrace Excellent hotel food (Bridges & Le Petit Bistrot)


  • David
    July 26, 2014

    Everything was excellent. This experience was memorable. Highly recommended place!!!!


  • Feite
    July 25, 2014


    Longway room to lift


  • William
      United Kingdom
    July 17, 2014

    Finishing touches throughout, overall decor, gardens and artistic pieces in rooms.

    Street noise of cleaners in early hours of the morning (1st Floor room)


  • Grace
      United States of America
    July 15, 2014

    Wonderful staff, great location and fantastic restaurant!


  • Anonymous
      United States of America
    July 15, 2014

    The location is great. Service is excellent. The breakfast is fantastic. We'd love to return the hotel again soon!


  • Helena
    July 6, 2014

    Staff very nice and with a nice canal view..

    We had to hunt for the barman in the flying dutchman when we stopped for a drink.


  • Paula
      United Kingdom
    July 1, 2014

    Moved us to another room without a fuss

    I had emailed to confirm room & late check in prior to our arrival the superior twin room we had booked several months prior was not available so given a queen bed on the 1st floor not up to 5 star very noisy with traffic and people but moved to a superior twin on the 3rd floor for the rest of our stay


  • Denis
    July 1, 2014



  • Gavin
    June 29, 2014

    Well located, good property, nice rooms and nice building with lots of Character

    Cars are valet parked. Give lots of notice when you want it back, either the cars are a long way away or they are very slow. Similar if you store bags


  • Salah
    June 25, 2014

    staff are the best, food is good

    the room I stay was very expensive


  • Ann
      United States of America
    June 24, 2014

    Superb concierge service Excellent staff

    Room size small


  • Alexandra
    June 19, 2014

    The beds were amazing. Best night sleep I've had in ages. The staff couldn't have been more helpful or lovely! We had such a great time in Amsterdam because of their wonderful recommendations.

    The gym was very tiny and crowded with just three people in it. But it was still sufficient.


  • Mostafa
    June 17, 2014

    They close the doors late night which i find weird


  • Reham
    June 7, 2014

    We arrived early so our rooms was not ready but offered a suite for a good price. Because of few issues was had, the hotel then upgraded us to make-up. I found this to be a very nice gesture from them. The location was very good. Everything was close by.

    The air-condition wasn't so cold. I prefer it to be colder. First suite we got, the air-condition wasn't working and we had to change rooms.


  • Sara
      United Kingdom
    June 2, 2014

    Great location, helpful and friendly staff.


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