The Toren  

The hotel decor is truly beautiful - a little bit gothic, dark and sumptuous. Staff were very helpful and friendly and it was a relaxing atmosphere to have as a base whilst exploring Amsterdam. A short walk to bars, restaurants and into Dam Square made it very conveniently placed and I would definitely return. We ordered pizza in one night and it was delicious.

There were some minor frustrations with the hotel room. Although sold as a large double - the bed was enormous but the floor space in the room was very limited. The bathroom was also tight for space. There was nowhere to store underwear and the room lacked a dressing table area. Instead a large tv was where a mirror should have been. A lack of flat shelf space in the bathroom meant difficult to put make up on in there too. I would like to see the hotel think about the things a woman needs when getting ready as well as the overall appearance of the room.

Very friendly and competent staff. Hotel is very nicely decorated, but perhaps too much for the limited pace. Location is also convenient and (luckily!) in the good part of town.

Some of the staff having their dinner in the bar at the same time as guests enjoy drinks. To get a drink, you needed to interrupt the bartender in his meal. -- We did not check out prices of other hotels as our friends had already booked at The Toren, but paying an average of 295 Euros per night for a four star hotel with very limited space is certainly expensive and does not even include breakfast.

Staff were very friendly and the location is good

We found the Hotel very noisey not in terms of people but sounds from shutting of doors etc.Room standard with canal view was very cramped and had far too much furniture in the room you could hardly walk around the bed.The bathroom was extreamly small.We felt whilst it is a Boutique Hotel is was slighlty overpriced.

Everything. The location was excellent. The staff was extremely accommodating. The hotel itself and the rooms were beautiful, clean and spacious. Our stay could not have been better

The hotel is in a very nice area and is stylish in an over the top sort of way. The Royal Suite that we stayed in is quite large and very comforable. Also the room service was the fastest of any where I have stayed.

I felt that the reception area was not a very good first impression of the hotel as it was a bit sloppy looking and the receptionists were not friendly or welcoming. We were staying five nights in the largest and most expensive room in the hotel and were treated as if we were last minute guests staying in the cheapest room. Other hotels of this level and lower have far more warm reception treatment.

Rooms quiet and comfortable. Staff extremely helpful and friendly. Bar and breakfast room pleasant and comfortable. The location is exceedingly good for enjoying a quieter Amsterdam-although there are plenty of interesting restaurants and night spots nearby.

Really can't think of anything important - okay, perhaps that lighting is dim where reading or shaving. Very romantic, mind you, but difficult to find a nose hair or brush teeth.

The staff were so helpful and the surroundings very relaxing. It was close to all we wanted to do and see - it was perfect for us. The breakfast was reasonably priced and of high quality.

If I have to think of one thing we did not like - it was the fact we were in an annex along the street. I had not been told of this and it was slightly less convenient than being in the main hotel. However, the room was great - just a bit of a walk for breakfast.

Bad noise insulation of whole building...and also maid came into the room early in the morning even though I hadn't checked out...she did leave straight away though...awkward!

Brilliant location friendly staff and a really nice room. Breakfast was really good with plenty of variety. I would stay here again without a doubt. Ann frank just around the corner and everything else close at hand.

the atmosphere

The staff were friendly and accommodating. The room was stylish and clean and the location was in the centre of the city near to the tram and main attractions.

The toilet area was a bit small and we were in an annex building up the street but to be honest there were no major issues at all.

Super friendly staff, excellent rooms and decor, very luxourious in feeling for a boutique hotel. We'd stay again!

Breakfast was pricey. In fact, we didn't have it at the hotel it was too over priced.