Van der Valk Hotel A4 Schiphol

I like everything in the hotel It is one of the best hotels for international travelers. Good food, comfortable rooms and very very kind staff

would love to see a Spa. Sauna etc.

The rooms are comfortable and give you an opportunity to really enjoy a stay outside your own house

We were offered a room with a bubble bath for a small extra fee, though it appeared that the bubble bath did not work at all. Fortunate we were offered a second room wher the buble bath was fine fine but while swapping the television appeared to have a poor picture on the program my wife was watching, the bed sheets were smelling after a heavy smoker had lived there, the bubble bath gave sheets of fermented left overs after first time using, the flushing of the bath took quite some time. Therefore I would suggest van der Valk to more frequently check on outstandingmaintenance.

The reception staff seemed to really enjoy their contact with their customers. Great sense of harmony between them and the house staff. Ideal for an Amsterdam break with even the free coach timetable printed on the key card.every 40 mins to Schipol.

The room is very spacious

The heating is not working, the room is very cold. The room is located very far from the receptionost, about 500 meters walking up and down the elevator. The toilet is smelly, it has strong urine smell.

The location of the hotel was good for my business in Hoofddorp. Other hotels there have no alternatives for meals.

I asked for the light to be fixed but during my 6 day stay no repair was made.

There was one particular emploee at the reception extremely rude and I think that is totally unacceptable for such a hotel. Also be aware that the free shuttle from the airport stops at 11:40 pm (my flight arrived after so I had to pay 37€ for a taxi) and then (really unlucky) the shuttle back to the airport only starts at 6am (I had to be at the airport at that time so had to pay for a taxi again). So the extra money that I paied for taxi would cover the difference for a hotel closer to the airport without the problems with Shuttle schedule.

Staff extremely helpful, good TV in the room, good information for tourists, places to go, maps & an excellent free shuttle bus to the airport

There was mould on our shower walls & in the grouting on the tiles in the bathroom.There were hairs in the bath & we both showered only. Our breakfast was good but we had an evening meal which was quite poor quality not in keeping with the standard of the hotel.

The hotel was nice and clean, the room was large (quad room). The beds were comfortable (a little soft if you have a bad back and will be staying for an extended period of time). The hotel had nice amenities (i.e. pool, restaurant), was located near other restaurants, located next to a gas station, and had immediate access to the autobahn.

The weather turned cold, and the heat had not been turned on in the hotel for the season (beginning to mid October in Europe). Therefore, our room was cold and there was nothing we could do, or was done by the hotel about this. The beds were comfortable (a little soft if you have a bad back and will be staying for an extended period of time). The breakfast was a little pricey at 15 euros per person.

Room and location

Sheets (no throwover)

If you just want to watch TV, you still need to buy a prepaid card. There is no kettle available in the room, but asking for hotwater is not free and is extremely EXPENSIVE. Personal opinion: Ridiculous rate!

Room size was fabulous.

The staff were friendly and helpful and the convenience of the shuttle was stress free.

The corridors and rooms were clean but there is a faint smell of cigarette some which i assume is left over from the days where people can smaoke in their rooms.