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Van der Valk Hotel Casino Sassenheim
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When would you like to stay at the Van der Valk Hotel Casino Sassenheim?
Top
Based on
221
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Egbert
Mature couple
Tervuren,
Belgium
November 16, 2009
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Efficient service at the reception desk. Restaurant personnel should write down orders and not brag about their good memory. Also making (even one) excuse is good practice after (multiple) errors. |
8.5 |
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Rachel
Family with young children
APO AE,
United States of America
November 12, 2009
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The breakfast was great! It's still being remodeled. We got one of the newer rooms, but our friends did not. Their shower didn't even have a small glass screen to keep the water from spraying out. So that was a little weird. Also, not sure if the breakdown was in the translation or the way it's listed on booking.com, but they were upset that I wanted to have my 3 kids in the room with my husband and I (kids are 4, 3, 7 months - so of course they stay with me). The website said that all kids under 12 are free and that only one extra bed could be brought in. I figured since my kids sleep on the floor, and I didn't need an extra bed, that we would be fine. Was told it was some kind of fire hazard, but I'm not sure what else I should do. |
8.5 |
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Anonymous
With friends
Netherlands
October 28, 2009
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The breakfast is very good! |
7.5 |
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Klaus
Solo traveller
Odense N,
Denmark
October 25, 2009
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Easy access from highway Noice from other rooms! Very long distance from repeiption to rooms. You have to go outside to reach your room. |
5.5 |
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Sandra
Mature couple
Much Marcle, Ledbury, Herefordshire,
United Kingdom
October 20, 2009
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I always use van der valk because they are secure and good value for the standrad offered Having to go outside to the bedrooms |
8 |
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Peretz
Solo traveller
shedema,
Israel
October 19, 2009
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spacious rooms, nice deco, new facilities 1.there wasn't parking available for the hotel guests upon arrival. Was told there is another event that filled the parking lot. 2. I wasn't informed the internet is still with cable. For such price you expect wi - fi in every room and free. that's quite the standard in this category hotels. |
8 |
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Manfred
Solo traveller
Gröbenzell,
Germany
September 27, 2009
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- excellent breakfast, comfortable rooms wlan charge too high |
8.5 |
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R.t.
Mature couple
st aubin sur mer,
France
September 22, 2009
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Conveniently located between Den Haag and Amsterdam/Schipol. Good restaurant. I did not like pets being allowed. I don't pay hotel prices to have dogs urinating against the walls outside the motel rooms. |
7.5 |
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Judit
Family with young children
Luxembourg,
Luxembourg
August 5, 2009
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Great value for money (Economic room for 50 EUR incl breakfast), nice room, clean and big bathroom, varied and tasty breakfast.Even had a playroom next to the restaurant (unfortunately with more playstation than toys) The hotel staff is not going out of their way to help you or even to ask whether you might need help. You could not say they are not polite, but they definitely are not nice and welcoming. Cleaning of room requested around 11am, not done at all that day (we did get new towels in a bag though - not that we needed them). |
8.5 |
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Anonymous
Family with young children
Netherlands
June 4, 2009
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comfort |
8 |
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Alexander
Mature couple
brugg,
Switzerland
May 19, 2009
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comfort and help from the hotel staff No, but I was there only 3 night and maybe not enough to see it |
9.5 |
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Joel
Family with young children
APO, AE,
United States of America
May 13, 2009
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I like how clean the rooms were, the security of the hotal was great. |
9.5 |
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Anonymous
Solo traveller
United Kingdom
May 8, 2009
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We were unable to obtain a sandwich after 4.30 as the evening menu was in force. Our room was in need of redecoration. Ceiling very marked. Sheer curtains in need of cleaning. |
4 |
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Michael
Family with young children
APO AE,
Germany
May 7, 2009
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The way they were able to accomidate for my family with an exta cot and crib for out baby. Our TV did not work for the two days we were there. The only person they sent was a young man to check the cables and to tell us there was nothing more he could do. |
6.5 |
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Anonymous
Mature couple
United Kingdom
April 26, 2009
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Helpful staff, good food, comfortable room. Poor directions on the web on how to get to the hotel by public transport. |
8 |
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Joyce
Mature couple
Gentinnes (Chastre),
Belgium
April 16, 2009
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The food in the restaurant was excellent and the service first class. The choice of wine was abysmal. The "Welcome package" of tea, coffee etc. was very stingy. 2 T-bags, 2 sugars and 2 creamers (no biscuits) for 2 people - compared to other hotels, this is a very stingy "Welcome package". |
7.5 |
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Paul
Family with older children
cuarte de huerva,
Spain
January 21, 2009
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like in all the Van der Valk hotels...the breakfast. the standar rooms! very old and bad smell, with holes in the carpet... |
5.5 |
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Anonymous
Solo traveller
United Kingdom
November 17, 2008
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Good atmosphere and very pleasant staff. |
9 |
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John
Mature couple
Lelystad,
Netherlands
November 15, 2009
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Rustige omgeving, ondanks directe ligging aan de snelweg. No nonsence benadering en goede prijs/kwaliteitverhouding. Het restaurant is als vanouds van matige kwaliteit, en de bediening in het restaurant is niet professioneel. |
8 |
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Anonymous
Mature couple
Netherlands
November 11, 2009
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Grote ruime kamer smaakvol ingericht. Mooie ruime aangepaste badkamer voor invalide .Heerlijk ,uitgebreid ontbijtbuffet. Vanuit de grote steden goed bereikbaar. Ondanks ligging aan de snelweg heel rustig. |
9.5 |
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Sonja
Solo traveller
Hellevoetsluis,
Netherlands
November 11, 2009
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Gratis parkeren, ruime badkamer. Alles was keurig schoon. Bij inchecken werd niet de vraag gesteld: roke/niet roken.Daar kwamen wij achter toen we de kamer betraden. Daar was dus duidelijk in gerookt.Hebben gelijk bij binnenkomst de schuifpui open gezet en gezien wij maar één nachtje bleven hebben we het zo gelaten, maar waren anders zeker naar de receptie terug gegaan voor een niet-rook kamer. |
9.5 |
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Douglas
Solo traveller
COURBEVOIE,
France
November 10, 2009
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Les chambres sont spacieuses - le petit dejeuner buffet |
9.5 |
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Anonymous
Young couple
Netherlands
November 7, 2009
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Heel erg handig dat je een soort van privé parkeerplek heb voor je kamer. Je bent gescheiden van de receptie. Dat is ook erg fijn. Ik vond de internet te duur. Ik heb €18 euro betaald voor een paar uurtjes. Als extra service vind ik dat dat gewoon in de kamerprijs moet zitten. |
5.5 |
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Anonymous
Mature couple
Netherlands
November 6, 2009
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Mooie ruime kamer met ruime badkamer. We konden dicht bij de kamer parkeren. Ontbijt, zoals befaamd, uitstekend. |
7.5 |
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Annemiek
Mature couple
Heemskerk,
Netherlands
November 5, 2009
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Prima verzorgde kamer op de begane grond. Ontbijt was zeer uitgebreid. En aansluitende dinermogelijkheden niet te duur maar heel veel betaalbare keus. |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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