Park Plaza Victoria Amsterdam  

Близкое к центру и вокзалу расположение. Хороший завтрак,но дорогой. В ресторане за углом в 3 раза дешевле такого же качества.

Не соответствует описанию на сайте. Поменяли несколько executive номеров. Номера все старые, мебель обветшалая. Интернет не работает, не смотря на неоднократные обращения служба поддержки не смогли его настроить. При выписке счета включили какие-то дополнительные услуги, которые как выяснилось потом "ошибочные". Спа салон находится в здании через дорогу, чтобы в него попасть необходимо пользоваться верхней одеждой и идти по улице.

вынуждены были остановиться в этом отеле на одну ночь, привлекла только цена 200 евро, т.к остальные предложения были еще дороже

нервотрепка при выселении, при цене номера 197 евро, сняли с карты 425 долларов, обещая через 2 дня снять нужную сумму, а остальное вернуть на счет, прошло уже 3 дня, денег еще нет....

Хорошее расположение в 5 минутах от вокзала. Историческая часть города.

При заезде не приняли две дебетовые карты Visa. Мотивация: "мы работает только с кредитными картами". Пришлось снимать достаточно большую сумму за проживание в банкомате и платить за это проценты. Не удобно. При этом персонал отеля даже не попробовал как-то решить ситуацию. Мебель в номерах очень старая и уровень чистоты оставляет желать лучшего. Качество номеров не соответствует цене. В отеле есть обновленные номера, но они стоят на 15-20% дороже.

маленькая и неудобная ванная комната

Идеально расположен, отличные номера

В номера приходилось подниматься на двух лифтах, так как надо было переходить из одного блока в другой

расположение

мы бронировали и оплачивали заранее 2 номера, дали на разных этажах

Экскурсионное бюро совсем рядом, приветливый персонал, чай, кофе в номере

Очень много народу

Прекрасно расположен - рядом с вокзалом, основными местами для шоппинга, достопримечательностями, историческим центром

Расположен удобно, нормальная кухня, хорошо работает персонал в организации экскурсий и других программ( рестораны, клубы и др)

Плохо убранные номера и даже по просьбе и дополнительной оплаты , так- же остается грязно. Не удобно с паркингом, находится где - то за территорией отеля . Т. К отель расположен у Вокзала, на рецепшене постоянная очередь, как какой- то перевалочный пункт.

Location only. Good things about the hotel: 1) The concierges are fabulous - pro active, hands on & make the hotel the success it is. They were wonderful. 2) Brasserie does a good range of value for money & delicious food. 3)The urban suite, we were eventually given, was lovely.

1) Wrong room assignment After booking via booking.com I contacted the hotel direct to request an upgrade to the Urban Suite etc which was confirmed by email. Upon arrival - we were assigned one room - and told to come back in two hours to be given the key cards. I told them they were assigning the wrong room as I had upgraded to an Urban junior suite - They refused this - and told me I had originally booked a twin room and they had kindly upgraded it to a king double (twin beds to a king bed is an upgrade??). Upon returning after the 2 hours wait...we were assigned another room...despite my protests we were taken to the Victoria wing - and taken to an awful room! I immediately phoned reception & insisted there had been a mistake. Such a bad first impression of a hotel. 2) No early check in option We arrived at 10am - and had to wait for the full 2 hours to get to a room. 3) We were assigned 3 rooms in total (before we could settle in), 1 room upon arrival (which we never saw), another when we went back to collect the keys - and another when I complained it wasn't the room I had upgraded to. The reception staff were reluctant to move us and I had to prove from a printed email - that I had a confirmed upgrade. It made me feel awful - as it was a birthday trip - and none of the careful pre arrangements had been carried out (e.g. birthday card, VIP treatment). 3) Reception staff were decidedly unfriendly & disbelieving to the point where we avoided the reception totally. 4) Hotel cards to door didnt work on several occasions - where we had been accidentally checked out (by the system??) before our booking was over (meaning the room hadn't been cleaned either). 5) Cleaning staff say 'House keeping...' and enter your room anyway (even if you call out to say you are there) ...we were caught in bed on several occasions...felt privacy was invaded and we were always listening for the door to open!

the central location, the very helpful staff and the magnificent gesture of the free upgrade to the executive room as a birthday gift!-- they saw the passport :)

the leisure facility is not as good as the pictures suggest and to charge guests to use the sauna is excessive.

the wonderful part of this trip is the location of this hotel. its in the middle of everything. usually after you travel to a new city you see hotels around that you wish if you made your reservation in, but this time i wished nothing better. the location and the style of the hotel both are great. what made me feel great about my trip was the concierge service at Park Plaza they realy very helpful and gave me a lot of support. thank you

i had 2 problems, one was the house keeping as it wasn't on the expected level. the second was while i was checking out because after i went home I found out that the accountant didnt clear the blockage on the reservation amount of money as I used a different credit card for paying the bill. usualy they release the other one . now i have to wait till the time limit of this blocking ends and the bank release my money and that will end during the next week. this is completely uncomfortable.

Service was great, nice and close to train and canal taxi, good food.

Location not very nice after dark.