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Hotel Restaurant ZwanenburgOlmenlaan 52, 1161 JX Zwanenburg (Show map) Good, Score from 182 reviewsConveniently located in the heart of Zwanenburg, just a few miles from Schiphol Airport, Amsterdam and Haarlem, lies the ideal hotel for business travelers and tourists. This hospitable 3-star hotel and friendly staff is dedicated to making your stay a pleasant, stress-free one. In addition to comfortable rooms, guests can enjoy free wireless internet and a complementary shuttle service to and from the airport. The hotel is ideally located for visiting the museums of Haarlem and Amsterdam, the tulip fields of Lisse, the windmills of Zaansche Schans and the lively seaside resort of Zandvoort aan Zee. If going to a convention, the RAI is easy to reach from highways A4 and A9. This is the ideal hotel to start your vacation in a relaxed manner. Have a look at the sleep & fly parking arrangement. Hotel Rooms: 47
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Total Hotel Score:7.1
Based on 182 reviews Guest reviews are written by our customers after their stay at Hotel Restaurant Zwanenburg. |
Score breakdown
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Score filter |
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Rajiv
Groningen,
Netherlands
5
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Nothing... As a matter of fact, I felt completely ripped off. Dont go to this horrible place. and for heaven's sake dont ever give out his credit card details to him over phone he spells it out loud even when others are standing around. There is one person running the whole show - he is the one who picks up the visitors from the airport, makes your invoice, cooks food, serves food and to top it all operates an unregistered (illegal) taxi service. Even though the hotel mentions that they have free hotel pickup starting from 5AM, he refused to do so when we asked for the service, instead he asked us to book a taxi to our drop off at the hotel. To add to out surprise in the morning when we checked out at 5AM there was no taxi but his shuttle (which was supposed to be free). He charged a whooping 35 euros for this and refused to give us a receipt.
2 out of 2 people found this review helpful, did you?
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2.5 |
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Jordan
College Station,
United States of America
5
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It was in a quiet part of town The hotel staff was very rude and misleading. They lied to my roommates and I, and violently yelled at a girl who was upset that she had to pay a large sum of money because the shuttle was not there to pick her up at the airport. The hotel's website said it was just a short distance from the airport when in reality, it was not. The hotel did not inform me or any of the other guests who stayed with me that their "airport shuttle" only makes four trips a day, so we had to pay 46 Euro for a taxi ride to the hotel. In the morning the hotel's "free" airport shuttle brought us to the airport and then charged us five Euros per person. My bed sheets were covered in dirt and dust, and I have the impression that the sheets were not washed. This hotel costs way too much for what you get, and I would discourage anyone from booking a room here in the future.
2 out of 2 people found this review helpful, did you?
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3.8 |
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Sylvia
Riyadh,
Saudi Arabia
5
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The location is in a quiet, picturesque town about 20 mins by the free hotel bus from the Airport. The staff were very friendly. We were given a sheet on how to use the bus service into Amsterdam city and we followed these directions with no problems. Breakfast did not have a big selection but was sufficient and tasty. The room was comfortable, the bed was big and the pillows to our liking. To our surprise our standard room had a large, 2 person, spa bath with very effective jets. This was very relaxing and the bathroom was spotlessly clean. We normally have short stays in Amsterdam at one of the Airport Hotel. In future we will definitely return to the Zwanenburgb
1 out of 1 people found this review helpful, did you?
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10 |
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Anonymous
Canada
5
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Proximity to Schiphol airport and complementary transfer service. Complementary internet access. Bakery, small shops and several nice small restaurants within easy walking distance in the small town of Zwanenburg. The location makes exposure to noise from air traffic unavoidable, but flights stop during the night and only resume at 6 A.M. The mattresses (European dual mattress design of queen size bed) were very soft. At 8 Euro per person, the breakfast is not particularly expensive but also nothing to write home about.
1 out of 1 people found this review helpful, did you?
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6.7 |
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Anonymous
South Africa
5
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Location and shuttle service to Schippol airport. Clean room and bathroom. Quiet even though close to airport.
1 out of 1 people found this review helpful, did you?
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6.5 |
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Mike
Athens,
Greece
5
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Our room was too small for two persons. We stayed in the second floor and there wasn't elevator. The receptionist - driver asked to prepay the room just we arrived in the hotel. We payed 160,00€ for a day without breakfast. For our opinion and our standard could Not suggest it.
1 out of 1 people found this review helpful, did you?
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2.9 |
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Siqi
pingyang town,
China
5
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the people in the hotel are so nice .
1 out of 1 people found this review helpful, did you?
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10 |
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Mary
Balwyn North,
Australia
5
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The Manager was very helpful. Shuttle service was great, picked us up at Airport after ringing them. Driver was very helpful too
1 out of 1 people found this review helpful, did you?
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10 |
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Angela
Abu Dhabi,
United Arab Emirates
5
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Hotel Zwanenburg is outside of the busy city. We really enjoyed walking around the quiet neighborhood. Several bus stops were easily accessible for travel into the city. The staff members were very friendly and helpful. The bathroom had a very large bath tub for soaking with plenty of hot water. This is a good hotel if you are watching your budget. It is not in the city. If you want to be in Amsterdam, this is not.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Jerome
Willmar,
United States of America
5
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Nice shuttle service to airport :) A bit noisy because of airplanes flying above
1 out of 1 people found this review helpful, did you?
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8.8 |
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Anonymous
Iceland
5
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The free internet did not work. There were hairs in the sink in the bathroom. The shuttle to pick me up took 40 minutes instead of the 20-25 told to me over the telephone. There were mosquitoes in the room and cobwebs on the ceiling.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Melanie
Sant Cugat del Valles,
Spain
5
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The hotel was okay, the best things I can say are that the price was economical and the room was clean. Our reception at the hotel was bad. We arrived on the shuttle only to be told that the hotel had cancelled our reservation 30 minutes before and given away our room (they said they had no way of knowing if we would show up or not - it was only 6:30 in the evening). After much arguing, they said they would see what they could do. They found us a tiny room with barely any space for walking between the beds. Anyway, we were only there one night so it was acceptable, but our reception really stressed out our kids (and us) and made our stay less than enjoyable. The selection at breakfast was lacking. Also, the airport shuttle only runs every hour in the morning, not on demand.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Anonymous
United States of America
5
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Pick up and delvery to/from airport. Free Internet. Bed was soft, lumpy, and just bad. The location is isolated from places to eat etc. Pick up at the airport took 45 minutes standing in in a cold strong wind with loud airport bus traffic. Pick up was in an unmarked van by a guy that was very difficult to understand-wondered if I had the right van. When I called for the pick up I couldn't understand half of what the person was saying-it was English-kind of. I didn't eat at the hotel because the menu was limited and pricey. Ate at another pricey place that at least had a better range of choices
1 out of 2 people found this review helpful, did you?
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4.6 |
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Anonymous
Ukraine
5
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Location. The is a shuttle bus to and from the Hotel. This is just 15 minutes drive from the airport. The village, where the hotel is located, is very nice. It differs from Amsterdam much. It worthy to visit so small natural places. Location.
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8.3 |
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Aleksandrs
Riga,
Latvia
5
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Good stuff, some of them are speaking in Russian. There is a nice disposition of hotel for my business. There is a shuttle between airport and hotel. Tidy rooms. There is no lift in the hotel..
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8.3 |
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Anonymous
United States of America
5
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Good location, convenient shuttle to Schiphol.
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7.1 |
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Anonymous
Canada
5
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Free shuttle to and from the Airport (~15 minute drive). Free internet and very comfy rooms. Also in a nice little town away from the hustle and bustle of Amsterdam.
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9.2 |
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Julia
caterham,,
United Kingdom
5
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Very warm and comfortable.
Did you find this review helpful?
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7.5 |
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Anonymous
India
5
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Its quiet cheap and have shuttles for airport. So if you have a halt for a day in amsterdam then you can stay here. Also if you like to stay most of time out of room then you can choose to stay here. If you are a homely person then you can choose other options The rooms are too small, need to have more hygienic and some spaces in rooms. The shuttle services are good and staff are quiet helpful. But need to keep more spaces like having single rooms and for double rooms there are mostly 2 people which might have bags and all, please provide some spaces to keep that bags.
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6.3 |
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Anonymous
Netherlands
5
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Good locality in which it is located in & proximity to the Schiphol airport... Poor breakfast..
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6.5 |
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Anonymous
United Arab Emirates
5
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It was good, value for money! The only problem was, hotel close at 1.00am and there will be nothing to have or drink or even buy from out side. Out side everything close by 06.00pm!!!
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6.3 |
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Eaman
Hawalli,
Netherlands
5
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The warmth and welcoming behavior of the staff members. They helped in the laggages and how to get through the area around and transportation in an easy way. Theres a bus stop that takes you to Sloterdijk station and from there you can take a train ti any where. Airport and Amsterdam central station is only few minutes away. There are super market and some shops closer to the hotel and in the station too. The room itself has all the basics, clean and cosy. I think that it's good to know that there's no lift (elevator) in the hotel for people who may have a lot of loggages. For me it was no big deal since the hotel carried the loggages for me in a friendly way. But in case of elder people or who needs the presence lift I think it should be mentioned.
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8.3 |
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Katherine
Dallas, TX,
United States of America
5
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I liked it when I left. This is not a good place. I reserved two nights and left day early, because it was bad. Not very clean, cold, not comfortable, horrible breakfast, and grumpy and very difficult front desk. There was a yelling match in the breakfast room between another disgruntled guest and the management, I think I was not alone in my dislike. They put me on the third floor, despite the fact that I mentioned I had a bad knee and hip. (No elevator) When I went to check out at 10:30am, they said the shuttle driver was napping and could not take me back to the airport until 1:00pm. They also demanded I go back upstairs to my room and bring down the remote and hairdryer to the front desk. When I refused, citing health issues with stairs, they said I must or they would not check me out. I called a taxi and left. I figure they owe me for the second night, since they refused to provide the shuttle that is promised. Anyway, just skip the hassle and do not book here, it is not worth it.
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3.3 |
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James
Cary,
United States of America
5
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Free internet was a plus. Hotel staff was very professional and helpful. Very accomodating of English speakers. Hotel is close to several bus routes to take to Amsterdam (about 20 minutes bus ride). Staff was very happy to show details on musuem maps and give suggestions for planning your visit. Wireless internet signal was not usable on the 3rd floor for me. Worked flawlessly on the first floor. A wireless signal booster on the 2nd floor would likely eliminate this. Also, the doors to the hotel room do not automatically lock after they close; they must be locked by key upon leaving. Or after you enter the room you must remember to lock the door behind you.
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8.8 |
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Michiel
Haren,
Netherlands
5
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Nice and clean hotel, close to the airport. It was a good choice to spend the night there before an early flight out of Amsterdam.
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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