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Dronningens gate 5, 7401 Trondheim, Norway – Show map
Excellent location – rated 9.4/10! (score from 592 reviews)
Rated by guests after their stay at Britannia Hotel.
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28 properties in Trondheim
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592 verified reviews
They speak your language!
Britannia Hotel's staff speaks: Norwegian, French, Spanish, English, German
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Sauna, Spa, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs NOK 250 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Hypoallergenic room available
Norwegian, French, Spanish, English, German
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 3 to 15 year are charged NOK 100 per person per night for extra beds.
All older children or adults are charged NOK 300 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Great Spa, great breakfast, location
As many pointed out, it is a bit run down for the high price you pay. But there are no more hotels with such a good spa in Trondheim.
The breakfast Location
I had nice, reasonably spacious room. Very nice breakfast. Big, good quality flatscreen.
There is a lot of carpets and they all look faded. The common rooms and spaces should be refurbished. And the elevators.
The crew and bar.
The cleaning. But the staff took care of our complaints in a great way.
Excellent location and wonderful staff, including approachable young General Manager, who said the hotel will be brought back to its former glory by end of 2017.
Old food smell characteristic of run down hotels, room cleaning below par, sour milk served at breakfast.
Your staff was terrific especially Øyvind, hope that is correct he said it would be Ryan in English and Eva in the dinning room.The Jul Bord was Divine best one Ever!!!!! We will be back to try the Spa in the near future
No complaint's what so ever!!!!
It is a nice building, some areas are newly renovated and the location is in the hearth of Trondheim
The last 5 years I have lived about 5-6 times at the hotel. During that time I have seen the hotel go Ffrom a very classy style and quality of service, food on par with Grand in Oslo - to be one "high value" hotel with budget quality, in the same league as First Hotels. Prices are maintained but includes less and less. One of the few reasons why this hotel has been selected previously was the included entrance to the hotel's magnificent spa area (which admittedly has had parts of the facilities out of service for 1.5 years!) This is not longer included and we think It is very sad to see such a negative development in one such historical hotel. Conclusion: Close it down and establish Rema 1000 instead. Reitan already own it anyway
a historic elegant hotel grand breakfast
noisy at night The hotel does not have umbrellas free of charge.
a elegant hotel with a swimming pool which is rare in Norway's hotels
Good sleep, good breakfast, dinner was very nice, and really good service
The widest range of excellent breakfast choices I have ever seen, all eaten in a beautiful room. Very central situation ideally located for buses including bus to/from airport. For a single room it was large and with comfortable chairs.
Handy for airport bus. Had stayed there several times in past with no complaints. Bathroom was okay. Had to leave bathroom door open to light bedroom.
Very cold room on top floor up 2 flights, no lift, no help with luggage. Hole in wall. TV remote and desk light didn't work. Room lighting dreadful. Towel badly torn. Towels left from previous occupant.
The friendly and helpful staff.
No tea and coffee facilities in my room. Really cheap nasty toiletries in my bathroom (I have had better shampoo in a travel lodge)..not what I expect from a 5 star spa hotel. Breakfast was average...cut fruit was from the day before (slightly fermented sour taste to everything). Scrambled eggs laying in snotty liquid, cold and uncovered...so everyone breathing on them, sneezing on them etc. Tiny room facing a back wall. Really long walk, plus stairs from the lift to my room. I had a bad back and two heavy cases. Complained to the management but got zero response or reply. Basically this hotel is a very expensive waste of money. Don't bother with it. I heard the Rica is much better.
Loved the hotel's buffet breakfast in the atrium and the new spa facilities. Very luxurious for the price.
Hotel is a bit confusing to get around, but if you pay attention to the signs & the helpful staff it's not a problem to find everything.
The complementary breakfast is second to none. The room was clean and quiet and the bed, with its loose quilt, was excellent. Location is central and easy walking to many places.
The lack of a adapter for charging the cell phone. There was no USB either which could have served the charging purpose.
staff. food. place
It's conveniently located with spacious rooms and a really great spa
Faded and threadbare; in need of a refurb. Typically aloof uninterested Norwegian service. A scrum at breakfast on weekends in the tatty palm court; busing of tables too slow.
Breakfast was really excellent.
Staff somewhat overbearing, no sense of humour.
I liked the kindness and service of the adequate personnel, I loved the wonderful breakfast (extremely important). An espresso machine, a must-have, is said to be underway. Good and stable internet, excellent location.
I disliked the cleaning that was so-so, about five loose items in the room (reported off course) gave it a mediocre feeling and was a major instant dissppointment. We're talking about (1) switching on the table lamp as a first action: the lamp shade was wobbling, like a cheap old lamp would. After fastening the fitting, it still appeared to have loose fit overall (??). Also (2) the telephone was litterally in pieces, (3) the toilet seat had a loose screw (imagine it wobbling as well), (4) the mini bar door was not fixed to the closet door... To finish, (5) the bed's head rest was... right: loose and appeared to just be standing against the wall, this bouncing back and forth. In general I didn't like the excellence of the hotel image not reaching the room, which was in the back part (not the old building, which probably houses the excellence). I didn't try the spa, out of fear for a disappointment there too. In general, yeah... The general unfreshness of the whole interior of mainly the back building was bothering me. I mean the freshness you can expect from a chain with the name starting with Sc, or even more with Ri (the real common excellence for my standards). If a hotel wants to have a non modern feeling to it, it has to have a timeless feeling to it, not a dilapidated one... I'd rather have paid more than my booking.com Genius fare to get a proper experience... Oh yeah, if interested: the shower idea, who came up with that?? Do we really have to dry the floor on our knees to not walk in water outside of it? I mean, putting on socks is a one time action for me at home... Make this water run away from the doors, not under them. By the way, when you start doing this drying, you get a good up close idea of how clean your bathroom really is... The towels are bleech white...
spa breakfast reception service
extremely dirty room
Great location, great Spa area with pool, excellent breakfast. Very much recommended
Historic hotel in mid of the city centre, short distance to all major attractions. Large breakfast buffet with plenty of good food. Nice spa setup.
Breakfast room not spacious enough for the guests - and too few people cleaning the tables after previous guests - messy breakfasts! Access to room via many halls and stairs - "long" way from reception to room - with rather old elevators! No AC in room - but a manual fan for the window.
Breakfast is great. 12 kinds of cheese, 12 kinds of cold meats, 6 kinds of fish, etc.
The hotel is in a state of decay. Moreover, the furnishings don't seem to be of high quality to begin with ( e.g., bathroom fixtures). Plus, there was a half eaten sandwich in the minibar.
My room was big and elegant, with a tub. Breakfast was excellent. Had healthy options as well. Free access to the spa, and it was the best part. Nice fitnessroom as well.
Only one thing, the hotell was like a labyrinth. And i wasnt the onlyone having trouble finding my room.
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