First, Wi-Fi is so slow that you can't do anything, not even find a
better hotel in Tromso=)
Second, the breakfast room is way too small for this hotel, so we had to wait about 15 min before we could find a free table. The choice is meager and rather basic, no warm food.
Third, they charge about 100 NOK extra for the parking space. But they would not allow us to leave the car in this lot even for one hour after check-out time, which resulted in additional hassle of finding another parking space and, of course, in paying additional money.
Fourth, the guys at the reception were somewhat freaky and did not behave like normal reception staff in a three-star hotel
Free tea and coffee were available indeed. Otherwise, nothing positive
about this hotel, especially considering its price.