We experienced that the quality of the rooms were quite different. I think the hotel's website is more accurate actually. There they call the rooms Single, Double, Tripple etc. On booking.com it was sold as a deluxe double room with balcony, but in fact only one of the rooms was deluxe and had a balcony. The second one was tiny, a bit dark, not as nicely decorated and on the first floor, so no balcony. I wrote to booking.com twice about it because we were quite disappointed but we never hear back!
The location was amazing, a quiet oasis in the outskirts of the town and away from the main tourist waterholes. Still an easy 2km bike ride to get to the center of town and the bars and restaurants. The hotel has its own elephant and baby which was an added bonus. If you are interested in an elephant safari, ask for the private one arranged by the hotel. You avoid the big safari groups and you can ride the mama elephant while the baby crashes through the bush behind you. Watching his antics were the best part of the safari! Food is good at the hotel and the ambiance is amazing there, but we did eat out one night at KCs, highly recommended.