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Mercure Auckland
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When would you like to stay at the Mercure Auckland?| Room type | Max | Rate |
|---|---|---|
| Standard Room with 1 Queen-Size Bed |
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Show prices |
| Standard Room with 2 Single Beds |
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Show prices |
| Superior Room with 2 Double Beds |
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Show prices |
| Junior Suite |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Safety Deposit Box, Heating, Luggage Storage, Gay Friendly, All Public and Private spaces non-smoking, Airconditioning.
Activities
Fitness Centre.
Services
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Fax/Photocopying.
Internet
Wireless internet is available in public areas and costs NZD 5.00 per 30 minutes.
Guest Parking
Private parking is possible on site (reservation is needed) and charges are applicable.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
One child or adult is charged NZD 44.00 per night and person in an extra bed.
One child under 2 years stays free of charge in a baby cot.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB, Eftpos
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Mercure Auckland.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
140
reviews
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Show scores of: |
Individual guest reviews for Mercure Auckland
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Edward
Mature couple
dartford kent,
United Kingdom
March 7, 2010
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accessability to buses,trains,shops and ferries to other parts of Auckland plus helpful staff. not very comfortable furniture in the lounge. |
8 |
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Anonymous
Young couple
New Zealand
March 3, 2010
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it's not like 4 star hotel, 3 star max too many |
3.8 |
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Katie
Solo traveller
Gisborne,
New Zealand
February 28, 2010
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Very Central - close to building I was training at I didn't like the urine smell on the level I stayed on |
7.5 |
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Lynette
Solo traveller
Kirribilli,
Australia
February 18, 2010
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Upon checking out, hotel staff told me the charge for the room was in excess of NZ$300 (I don't remember the amount) as opposed to the charge for Booking.com booking of NZ$258. When I produced Booking.com reservation confirmation they accepted the $258 figure you quoted. The lobby of the hotel is under construction. The hotel is shabby and needs a facelift. For the price it was acceptable. |
6.8 |
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Anonymous
Solo traveller
Australia
February 14, 2010
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Location of hotel was good and breakfast facilities were very good. Staff courteous and helpful. Hotel looked old and was in need of refurbishment. Air conditioner in room did not really cool down room. Mini bar prices excessive and internet was very poor value for money - $10 for two hours and only 30MB download - not enough to really check email. |
6.3 |
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Rodney
Solo traveller
Mt Lawley,
Australia
February 13, 2010
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The location however,the cost of a taxi to the airport is over the top $80.00.Unfortunately I was not aware of a shuttle service.It is a very good hotel and caters for all my needs Yes the aircon was not working properly, i had a very restless night due to the high humidity |
9 |
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Anonymous
Young couple
New Zealand
February 7, 2010
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little milks in the fridge possible fleas? |
6.3 |
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Skinner
People with friends
Coogee,
Australia
February 4, 2010
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The staff truly welcomed me: they attended to my requests quickly and graciously and the room was spacious, and well equipped. |
9.3 |
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Martin
Mature couple
Ambergate,
United Kingdom
January 31, 2010
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Handy city location but quiet. Quick and efficient check-in (including upgrade of room!). Overnight stay only so no sevices or facilties used. Breakfast not taken because it seemed very expensive. |
7.5 |
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Abdulla
People with friends
Melbourne,
Australia
January 30, 2010
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Doesn't Deserver 4 Stars. |
4.3 |
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Tim
Mature couple
Hemel Hempstead,
United Kingdom
January 30, 2010
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Superb location, excellent buffet breakfast. |
9.5 |
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Lynn
Mature couple
warnbro,
Australia
January 23, 2010
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central |
8.3 |
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David
Family with young children
St Albans,
United Kingdom
January 19, 2010
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convenient for harbour and downtown shopping, great views from rooftop restaurant/bar |
7 |
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Anonymous
Young couple
United States of America
January 18, 2010
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Comfortable room, good price (after discounts) Lobby currently being renovated means current facilities inadequate. Lobby was blocked by luggage making it difficult to move though. Inadequate lobby staff; had to wait nearly 20 minutes to check out. Almost no seating in lobby area. Pick-up/drop-off area too small and blocked by parked vehicles. |
8.3 |
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Anne
People with friends
Auckland,
New Zealand
January 12, 2010
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the facilities and location |
10 |
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Edna
Mature couple
New Plymouth,
New Zealand
January 11, 2010
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Staff were very helpful to a senior couple. Plenty of helpful advice. Perhaps cleaning staff could have been a little more efficient. |
8.8 |
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Kellee
Solo traveller
Whangarei,
New Zealand
January 4, 2010
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The Mercure is all about location!! Being near the lower end of Queen Street, it is within 5 minutes walk of the viaduct if its the night life your going to AKL for, its a 2 minute walk to Britomart for trains and buses (both local buses and intercity buses) as well as the ferry terminal. There is a convenience store and internet service directly across the road from the hotel, and shopping and eateries everywhere you look. Again, location was the main selling point for me, & secondly, fantastic rates for location!! Due to it being summer I found the air conditioning temperature needed to be cooler because the room became very stuffy over night and when opening the windows discovered lots of street noise which made it almost impossible to sleep. So crank up the air con temp and this hotel will be A+++ |
8.8 |
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Anthony
Mature couple
North Shore,
New Zealand
January 2, 2010
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Closeness to Auckland City Lack of on-site parking. Only 1 towel in room for 2 people. |
6.8 |
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Isaia
Mature couple
Manukau City,
New Zealand
December 27, 2009
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Straight forward, hassle free, pleasant and appropriate throughout the booking in and leaving the hotel. just little touches in the interior but could be due to the age of the building. When billing maybe the adult video maybe worded as video one and not'adult video'. |
8.3 |
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Anonymous
Solo traveller
Luxembourg
December 25, 2009
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They claimed not having received the reservation from booking.com |
6.8 |
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Susan
Mature couple
Atherstone,
United Kingdom
December 24, 2009
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The location was excellent for our use - cruise ship terminal is very close by. The tour bus and shops were also very convenient. The hotel staff were very helpful in both reception and the restaurant. Good choice of food in the restaurant. The bathroom would have benefited from an upgrade as it looked tired and the taps were difficult to turn off on the wash basin. |
7 |
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Corrina
Mature couple
Manurewa,
New Zealand
December 20, 2009
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It was handy to town and transport. For a hotel in the middle of Auckland it was very quiet. |
8 |
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Colin
Mature couple
PORIRUA,
New Zealand
December 19, 2009
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Excellent value for money with very convenient location to Britomart and downtown Auckland generally. Quality of the restaurant was a happy experience. I would return if I had reason to visit Auckland again. |
8.8 |
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Anthony
Family with older children
Christchurch,
New Zealand
December 17, 2009
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Clean rooms, comfortable, good service, good location. |
9.3 |
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Christopher
Mature couple
Algester,
Australia
December 15, 2009
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In the heart of Auckland C.B.D. and close to Ferry Building, Viaduct Basin and public transport (buses, trains and ferry/charter boats) Plenty of shopping, restaurants and pubs in easy walking distance. Had I been aware of the parking charges per day/night, which came as a bit of a surprise, I would not have hired a car at Auckland International, but caught a shuttle into the city and hired a car on completion of my stay at the Mercure (3 days.) |
8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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