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2 White Street, 1010 Auckland, New Zealand – Show map
|Economy Two-Bedroom Apartment|
|Standard One-Bedroom Apartment|
|Superior One-Bedroom Apartment|
|Standard Two-Bedroom Apartment|
|Superior Two-Bedroom Apartment|
|Deluxe Two-Bedroom Apartment|
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602 verified reviews
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Bianco Off Queen Apartments's staff speak: English
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When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and charges are applicable.
Private parking is possible on site (reservation is needed) and costs NZD 25 per day.
24-hour front desk, Tour desk, Babysitting/child services, Laundry, Dry cleaning, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Non-smoking throughout, Designated smoking area
14:00 - 22:00 hours
07:00 - 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
One child under 2 years is charged NZD 20 per stay in a child's cot/crib.
One older child or adult is charged NZD 30 per person per night in an extra bed.
The maximum number of extra beds/children's cots permitted in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 606 reviews
Value for money
Show reviews from:
Good showers, clean, and adequate.
Couldn't get Wi-Fi to work and when it did work, it was poor.
It was modern, great size, great location.
Sorry but it was very dirty. A great apartment apart from its filth everywhere. Room smelt like urine :-(
Overall location in terms of closeness to Queen St, friendly domestic staff, free WiFi was helpful.
Very noisy as backed on to Spark building which had air conditioners running 24/7, however no AC in the apartment. Inadequate cooking utensils, no drying rack for balcony; staff reluctant to provide when requested. Requested single beds for the kids but not made up when we arrived in the evening. Apartment not well-maintained: no bathroom plug, bedroom door handle fell off the first day, shower curtain not sufficient for open plan bathroom. We booked months ahead for a special and expensive family holiday - left disappointed.
the size of the apartment.
Carpet was clean
We booked a wake up call for 3.45am and the staff did not call us at all. We could have missed our flight. We were not given bath mats or hand towels most of the days
The location was the best thing about my stay as I had an appointment at the Mercy/Ascot early the next morning and it was only a 10 minute drive.
It was disappointing the room was nothing like the spacious modern facilities pictured on the booking.com website. It was very warm and there was no heat pump to change the temperature of the room. The room also had stains on the couch and carpet.
very central to the city and in walking distance to everything you need
Very small apartment with no air conditioning which meant the room was very stuffy and hot. The fan was old and did not help much
Apartment was very small for 4 people . Only had 3 beds made up , , even though we booked for 4 . Carped lots of stains and our balcony was looking out to a wall . At was cheap for the Location . Would not stay there again .
Continual price changes up and up as I stayed longer
Modern spacious two bedroom apartment in great central Auckland location. Will stay here again.
The 'free' wifi didn't work by day 2, it is a noisy location with late night revelers in and around the locality. The kitchen was poorly serviced with no tea towel or dish cloth and the washing machine instructions were finally found only as we were leaving.
The balcony was big Good amount of space for a small group of people Good kitchen Bathrooms were good
The bedding was filthy and stained. The walls were also dirty. The room seemed like it hadn't been cleaned very well from the previous reservation
Great location. Balcony. Good kitchen with decent size fridge. Apartment presented much better than the common areas of the building.
Very shabby external appearance. Dishwasher broken. Tiniest shower cubicle I have ever seen. Having to pay for parking - this is not unusual but is still unpalatable.
The proximity was perfect. And we had two separate rooms which was great...all be it very small in second room ...only room for small single bed. Price was ok :-) if you didn't pay for parking on top.
The beds were so hard and the queen bed had spring you could feel coming through and mattress rolled off to outside.also where they'd joined two mattresses together with Velcro the fabric used was stiff and raised so you could feel that. The dishwasher didn't work ... Flooding the floor etc then when lovely staff thought they'd fixed it 3hrs later dishwasher still going(only very tiny d/washer) open it up an dishes were even being washed. Also one of single beds in small lounge as no room in second room. Ok if 2 adults and 1 child.
Great location, just a short walk to Queen Street.
-The beds were rock hard. -Electric fans and heaters were both broken -Tiles cracked in the bathroom -With five people paying and staying in the room, only enough towels were left for two -Staff were not friendly, only greeting the first time, reception never felt very warm or welcoming -The carpark we booked in advanced was full so we had to take a tennants carpark -Internet did not work
Great location, had 2 bedroom apartment, was great value for money, modern facilities and comfortable.
there was no fan in the bathroom (no windows either) so it got very hot and steamy in there!
Staff need to b professional , must help guest Dnt just give instruction
The location was great. Ut was a very short easy walk to Upper Queen Street. The staff were very pleasant and helpful.
The wifi was not working well but this was an external problem and outside of the control of the accommodation providers. The kitchen lacked some basics such as a chopping board, sufficient glasses, tea towel and dish cloth. The staff were more than happy to provide these once requested. The sun filters in our unit needed cleaning as they were badly stained. A simple wash would fix these.
Dirty, noisy. No way this is four star. Will never recommend to anyone
Well appointed apt with full kitchen and very comfy beds.
Was a bit hard to find
Space wide enough
House keeping only change towels and wash dishes and left the room at mess. However after hardly complaint they send someone to clean.
Internet speed 0, no side could be viewed.
The kitchen sink tap was loose and needs to be fixed.
There is nothing that we liked. Suggestion to travelers not to book this service apartment.
Reception staff were very rude. Rooms were very small and smelly. Staff members not helpful. Dirty beds and bathrooms.
King bed was two saggy singles with a rock hard ridge in the middle Hair dryer and wine glasses missing from room. Took four calls and a hour to get sent up. Shower did not drain properly
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