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2 White Street, 1010 Auckland, New Zealand – Show map
|Economy Two-Bedroom Apartment|
|Standard One-Bedroom Apartment|
|Superior One-Bedroom Apartment|
|Standard Two-Bedroom Apartment|
|Superior Two-Bedroom Apartment|
|Deluxe Two-Bedroom Apartment|
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589 verified reviews
They speak your language!
Bianco Off Queen Apartments's staff speaks: English
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When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and costs NZD 25 per day.
24-Hour Front Desk, Tour Desk, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 10:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
One child under 2 years is charged NZD 20 per stay in a crib.
One older child or adult is charged NZD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 593 reviews
Value for money
Show reviews from:
The unit although small and compact was clean.
Staff were rude and room not always cleaned / made up daily as suggested. We had to ask for extra soap and toilet paper as these were not replaced daily.
Not too far from Queen's street and K road.
Sticky brown dots in the bedroom carpet really put you off putting your feet down. We also tried to wash some clothes but the machine leaked water out. Unfortunately staff didn't understand the situation situation and it took 3 calls for someone to turn up. It wasn't fixed for us.
Everything, staff were a bunch of liars, cleanliness was nonexistnonexistent.facilities were broken
No view, looked into wall of other building
Apartment was lovely and clean inside with tidy working facilities.
Location is horrible - in the bottom of a deep gully between Symonds & Queen St, surrounded by noisy students and loud night life. No view.
-unclear facilities -very noisy -irresponsible staff -bad smell in premises -they charged my credit card -check out time 10:00
Booked a room for 4 single beds and a couch, ended up with just 2 beds. Beds were hard and room was extremely hot with no air conditioning.
Female staff were all friendly
It looked much nicer on the website so I was a bit disappointed as it looked tired. My room had an unpleasant smell and the bed is quite lumpy.
That when I complained about the room initially allocated to us, they were able to give us a nicer one.
The first room allocated to us was very shabby, the bathroom/toilet door did not lock and there were marks on the wall at the entry of the apartment. The room looked dingy and dark, which was not helped by the dark carpet in the rooms. The second room allocated to us after we complained, was a nicer in that we had a better view with more light coming in. The decor was the same but the room was definitely cleaner and neater than the first
Everything was suitable for our requirements. Probably the thing that stood out was the air-con, needed it for the summer heat.
The bed. They had put 2 single beds together to make it a king size. Not very comfy.
A little noisy at night from the streets below
Good size room and bathroom
continuos noice from central heating unit on next door building veru lound it did not stop
Prompt Service, Helpful Staff
Bit Noisy Neighbourhood
The similarities between this place and Faulty Towers (minus John Cleese)... had to laugh because it beats getting upset (which I did as well). Too many humorous events (humorous to watch ... not particularly funny as a "guest")
Staff mostly lacked professionalism or customer service skills. Clothes Dryer kept tripping out the power circuit. (I'm not even going to go into the comical events of getting the staff to dry my clothes whilst waiting for the dryer to be repaired) Tiniest car park in the world. Lack of cleanliness & maintenance Uncomfortable beds "serviced daily" kind of ... some days both beds got made. Lack of tea towels (until you ask) dish cloth was a face washer. Towels only replaced every 3 days. Dishwasher leaked Stove top stained and exhaust fan greasy. 24hr included WIFI required you to contact reception and get a new access code & password every day
Comfy, roomy , good location . even got washing machine and dryer
Cracked wash basin, Some very very dusty areas but other areas very clean.
the furnishings are dated , got charged 40 cents for a phone call from the landline
Spacious & Bed
Couch in lounge is not very comfortable.
no airco. very noisy due to airco of surrounding buildings. warm/stuffy. tiny proportions.
Apartment wasn`t very clean
Extremely friendly and helpful staff. In a super convenient location but also pretty quiet. Nice spacious rooms.
Nothing really...it was all pretty good apart from the shower in the budget room sprayed water all over the place. The other room was much better...
Good sized two bedroom apartment. New bathroom and laundry facilities.
First room we were given hadn't been cleaned and was a complete mess. Change to a new room which was better. The carpet was patchy and worn.
Bed condition is really bad. Sometimes no room services.
the balcony basically
staff were rude when making the booking, another staff member was watching us most of the time. we got money taken off our bond and we hadnt done anything to the rooms, bond was way too high so i ended up paying almost $800 for the bond of a filthy damaged room. but still got the wrong type of room that i booked.
Good showers, clean, and adequate.
Couldn't get Wi-Fi to work and when it did work, it was poor.
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