Staff were not clear about where to park to check in as there is no street parking it's usually full at the door, so you must go to the underground parking, which is fine, but they failed to make it clear which underground park to use, the one they sent us to was all reserved, so we found the other parking lot and put in there. It had spaces and was much closer to reception.
Place is a bit of a rabbit warren, not staff's fault but we found it a bit difficult to get round first day, and staff very fast talking telling us where to go, a bit quick, hard to follow.
Room was clean, when we asked for more milk for coffee/teas the next morning, they were prompt with that. Small but value for money for us, with lots of restaurants around the corner. Beds nice and firm, slept well, showers nice, lots of water pressure. Not too much chlorine taste for city water, but could have been filtered a bit more for better taste in the water.,