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2 White Street, 1010 Auckland, New Zealand – Show map
|Economy Two-Bedroom Apartment|
|Standard One-Bedroom Apartment|
|Superior One-Bedroom Apartment|
|Standard Two-Bedroom Apartment|
|Superior Two-Bedroom Apartment|
|Deluxe Two-Bedroom Apartment|
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609 verified reviews
They speak your language
Bianco Off Queen Apartments's staff speaks: English
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WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and costs NZD 25 per day.
24-Hour Front Desk, Tour Desk, Babysitting/Child Services, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
2:00 PM - 10:00 PM
7:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
One child under 2 years is charged NZD 20 per stay in a crib.
One older child or adult is charged NZD 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 609 reviews
Value for money
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Only having one key for the Apartment when we had 2 couples staying there. Very inconvenient. Not having a car park when we came back at night, although we had prepaid for one. Were always accommodated somewhere in the car park, but had to go to the office and get the staff to help.
Location great views the room had a great amount of space and the balcony was a good size
Tv needs an upgrade apart from that everything was perfect
Great location, nice facilities, new towels everyday
Not enough parking
Other times we have come it has been a lovely room, very comfortable. This time was a let down
Chipped cups, uncomfortable bed, bathroom wasn't very clean
(1) Central location
(1) Single glazed windows with whistling wind noise + meant a lot of street noise could be heard (2) Difficulty of carpark access (3) Inability of staff to realise there were 5 of us as they only gave us 4 towels each day
Missed the breakfast food previously provided for the first morning. If arriving late in the day it was great to have that available saved a hassle of finding a dairy for good.
very close to everything going on in queen street. Can just park under hotel and walk everywhere. Good outside decks and sliding doors and windows to open for good ventilation.
No offer of milk to put in fridge for a cup of tea or coffee.
Location is great and have stayed here twice before. Comfortable apartment, all we needed for one night. Required someone to come to fix shower door and drain and they came very quickly.
Reception - I arrived at 10 to 2 and was attended to at 3.30pm - 40mins to be served!! Receptionist at the time was efficent and pleasant, unfortunately for her she was on her own. Very disappointing. The shower door fell off and the drain was blocked.
Unclean, and the staff does not response quickly. I have arrived 2 pm and wait until 2:55 pm to the room to be ready. Also no ena
Rooms were very sparse, with no pictures on walls, or anything home-like. No tea-towels or any cleaning cloths provided
warm room clean
lack of cups for the correct number. lack of enough clean towels and flannels for our group
Master bedroom was excellent.
Staff were rude. Bathroom towels only enough for one person per night. Didn't get asked if we needed anymore. Throughout our stay. Bond is ridiculous. Extra bed in room wasn't made properly. Too many sheets on the bed. Hard matress.
First impression of the room was great considering how cheap we got it for, it was clean, private, fully equiped so we were happy.
Location & room was nice.
At times the staff on reception were a bit rude.
Great for a one night stay, wouldn't stay for longer at these apartments. Beds were very comfortable and kitchen was reasonable.
Beds were too big for the rooms, couldn't shut the door in one room. Leak in the ceiling in one room. Bathroom poorly designed and flooded after shower ran for a minute. Apartment was designed for 4, but only a two seater couch in front of small TV.
our room hadn't been cleaned properly there was a sock in the dryer, bracelet in one of the beds blood stain on the other bed. when i told the receptionist she didn't say anything except sorry i can't do anything for you very bad customer service and not clean at all!!!!!!!!!!! WOULD NOT RECOMMEND!!!!!!!
A very good kitchen facilities and you can feel it like home ,all that you need it is there
Is located back to the principal street and no has a beautiful view
Great location! Easily accessible.
The bed was so hard that it was uncomfortable. And the cleanliness of the room was questionable. There was a dirty old sock and hat under our bed and it looked like it hadn't been cleaned in a while. I asked for it to be removed but it wasn't taken away.
Siting of hotel; friendly staff, generous space
Staff forgot towels and/or face flannels on two occasions; floor wasn't cleaned when the apartment was serviced. We had to ask staff to return.
I didn't like my stay at all, infact I would want my money back , I stayed there twice in 3 weeks and was absolutely horrible. Customer service was ridiculous, rude, and tricked me into signing something that was not for that purpose, we had an incident with people abusing us from the road throwing bottles, there was blood stains on the carpet the bed and the couch ! The second room I have photos of the floor, ciggetettes burns stains everywhere, toilet door didn't lock , the sink was blocked , mold and dirty shower, half a roll of toilet paper. It's pretty safe to say that I am highly disappointed with that hotel, wouldn't recommend to anyone.
Location and parking very good if going to Vector Arena event
Not as good as it was a couple of years ago and if staying more than one night maid service not until afternoon which is not always convenient
Balcony and location close to everything
Location, friendly staff
The apartment was very grubby and felt dirty. The mattress protectors had bad stains on them and the carpets were needed a really good clean. Needed tea towels and dish cloths in kitchen if u planning on cooking for family
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