Bianco Off Queen Apartments  

施設は清潔感があり良かった。市内観光には便利な場所だった。

朝食（バナナ、パン、ヨーグルト、ジュース、シリアルバー）が毎朝キッチンに補充されており、年末年始の宿- 泊で近くにスーパーがなく食料が買えなかったので助かりました。朝食込でこの価格は安いです。

オークランド市中心部まで徒歩で行くことはできますが、結構端っこで周辺は中国系や韓国系の店が多く雑然と- しいます。しかもホテルが大通りから中に入ったところなので、景観はのぞめませんし、夜出歩くのは危険そう- な雰囲気でした。

繁華街の外れにあり、すぐ近くに韓国料理や日本料理店がたくさんあります。日本の食材店もありました。しっ- かりしたキッチンがあるので、自炊には最適。バスタブはありません。シャワールームが２つ。トイレも２つ。- 家族やグループ滞在には最適でしょうが、繁華街の１本入った筋にあるため、眺望はよくありません。

部屋は清潔で快適でしたが、目の前がビルで眺望が悪い。部屋の電気が切れたので、スタッフに何度伝えても、- 結局、変えてくれませんでした。ホテルというより、日本でいうなら滞在型のマンション。朝食付といっても、- パンとヨーグルト、バナナが毎日、部屋に運ばれてくるだけ。ぜいたくなホテルを想像しているとガッカリしま- す。

場所はややわかりづらいが、ダウンタウンからクイーンストリートをぶらぶら歩いて２０分程度、楽しめる距離- 。 部屋が広くゆったりしていた。 設備は整っていたが、一日目乾燥機を使おうとしたらブレーカーが落ちて、その後部屋の大半のコンセントが使- えなくなってしまい、フロントに伝えたら、次の日にはすべて回復していた。

上にも書いたが、やや電化製品に不安ありかな。 食器洗浄機も洗剤が残っていて、洗い直した。

蝿が多すぎます。殺虫剤を用いて駆除してもらいましたが、次々と現れます。床が蝿だらけになるのに、スリッ- パはありません。ベランダはお隣の部屋と繋がっており完全に一体で簡単に行き来できる構造の為、お隣が部屋- を覗きにきました。

Location was central, but dislikes overwhelmed any possible likes for the place.

My wife was very badly bitten several times in the room and is on medication to stop the inflammation and pain. Location was central but in a dingy sidestreet surrounded by tall buildings so no view. The outlook from the room was horrible. Unfortunately the experience was disappointing and we will not be staying there again.

location

The apartment i stayed in had very tasteful furnishing but you can tell it was cheap. The carpets were stained and not just one or two here and there but everywhere. The minute you step inside the lobby area I got a strong body odor smell..... not pleasant! and it seemed to carry on and permeate on level 11 and in my apartment as well..... and no it was not me!!! The following day I walked past a cleaner on the ground floor and he needs to take a bath as the body odor kept on going.... will not stay here again!

We stayed at Bianco Off Queen on the 6th & 7th July in the 2-room apartment. I'd like to say that we found the apartment very well contained, well-maintained and convenient for our family. We requested for a heater in the apartment & one was brought up promptly for the lounge area. Your staff were very obliging, helpful, polite & cheerful. A big thanks to all of them! I would definitely recommend this place to my friends.

There were no heaters in the apartment in July. One was brought up at our request, which we used for the lounge, but there were none in the bedrooms.

the accomodation was excellent. the proximity to Auckland central was excellent.Due to a mistake in the booking our friends stayed in a one bedromm apartment which was really excellent and they loved the room.They were concerned that the noise levels would be excessive but this wasn't the case. Thank you so much for looking after them so well.

Unfortunately the booking process was very poor. This is the second time I have stayed at your premises. I booked in exactly the same way I booked the first time. The first time I booked for 4 people and booked an apartment for 4 people with a double bed and two single beds in the other room and I specifically asked for this arrangement again. I booked at least 3 weeks before our stay. There was a mix up and we did not get this apartment. I do appreciate that this problem was rectified and our friends were given a separate one bedroom apartment, however it would be really good to just get the booking right. Also the young man who booked us in ( he may have been in training) didnt seem to know what he was doing very well.One thing that I feel needs better explaination or even written material about is instructions on how to use the lift ( e.g when the swipe key needs to be used).We were down in B2 waiting for the lift for ages( hearing it going past us ) not realising that we needed use the swipe key for the lift to stop at our floor.Also us friends did not have any instructions on how to use the TV in their room.These are such little things but can make a world of difference.However in saying all that I would definitely stay at your hotel again

The only good thing about Bianco off Queens was that you have your own washer and drier and private balcony.

Cleanliness was very poor, house keeping didnt make beds or vaccuum. The building felt dirty, hallways were smelly and in need of renovation. Bed was two singles put together.

As always, the convenience of location close to AUT University, reasonable price and professional friendliness and helpfulness of staff. The breakfasts are just the icing on the cake.

Some of the rooms have a view of a wall close by. I've had one of those rooms. They really should be cheaper, even when larger.

Well positioned, parking on site and a breakfast selection to start the day with. Very comfortable bed, great shower and suitable cooking facilties if wanted. Good value.

The frosted glass window lets in too much light to sleep well. We took down the canvas painting and placed it in front of that window which cut it down by about 60%. Staff were very good but the hotel does not supply tourist information that could be very useful e.g. the Green Link bus stops on Queen street where it is and a map of the route would be great to have. For $1.80 this loop service in Auckland should be one of the things the staff knows about. When we asked the person on reception who was very good with other things she didnt have any knowledge of it.

Good central location, value for money, off street parking.

Room has been knocked around and not very clean.