Get the celebrity treatment with world-class service at Black Swan Lakeside Boutique Hotel

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Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden. The luxurious rooms include an espresso coffee machine, an iPod dock, a flat-screen TV and a DVD player. You can enjoy the monsoon rain shower and the luxury bath products provided. Set on 1 acre of manicured gardens, Lakeside Black Swan Boutique Hotel features a private jetty and both a croquet lawn and a petanque court. The tour desk can arrange a helicopter trip to see the region’s famed volcanos and thermal parks. Overlooking the beautiful lake, the restaurant offers contemporary Pacific fusion cuisine. Your breakfast includes a full range of continental options as well as cooked options including full English breakfast, eggs benedict, freshly baked croissants and homemade pancakes. The hotel is just 5 minutes’ drive from central Roturua, and 10 minutes’ drive from the Rotorua Museum of Art and History. Rotorua International Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
Bedroom 1:
1 king bed
Bedroom 2:
1 twin bed
2 twin beds
and
1 queen bed
or
4 twin beds
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Travel Sustainable Level 3

This property told us they’re making large investments and efforts toward sustainability by taking steps that can have environmental and social impact. We worked with experts including Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.7
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.3
Location
9.2
Free WiFi
8.8
High score for Rotorua
Select topics to read reviews:

See what guests loved the most:

  • Ron
    United States of America United States of America
    The place is enchanting The staff is amazing especially Rowena and her husband.
  • Chip
    United States of America United States of America
    Great location. Comfortable rooms. Caring and engaged manager.
  • Steven
    United States of America United States of America
    The staff and location were amazing. I’ve traveled all over the world. This place is special.

Hotel area info

Restaurants
1 Restaurant On Site

  • Blackswan Restaurant
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Black Swan Lakeside Boutique Hotel
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Fishing
    Additional chargeOff-site
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
Languages Spoken
  • English
  • Chinese

House rules

Black Swan Lakeside Boutique Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 9:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:30 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
NZD 65 per child, per night
3 - 11 years
Extra bed upon request
NZD 65 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Diners Club American Express Cash is not accepted Black Swan Lakeside Boutique Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Black Swan Lakeside Boutique Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Black Swan Lakeside Boutique Hotel

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Black Swan Lakeside Boutique Hotel on this page.

  • Black Swan Lakeside Boutique Hotel is 2.1 miles from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.

  • Black Swan Lakeside Boutique Hotel has 1 restaurant:

    • Blackswan Restaurant

  • Room options at Black Swan Lakeside Boutique Hotel include:

    • Twin/Double
    • Suite
    • Family

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Black Swan Lakeside Boutique Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Black Swan Lakeside Boutique Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Cycling
    • Hiking
    • Fishing
    • Horseback riding
    • Swimming pool

  • The prices at Black Swan Lakeside Boutique Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.