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Newest reviews for Copthorne Hotel Grand Central

  • Kevin
      New Zealand
    August 26, 2014

    Nice clean room, reasonable size. Staff were helpful and friendly

    The spa bath in our room didn't work but that was a free upgrade so no worries

    9.2

  • Sian
      New Zealand
    August 6, 2014

    The staff were cheerful and very helpful

    Nothing

    9.2

  • Anthony
      New Zealand
    July 30, 2014

    The room was clean, the heating worked, the TV worked, and the bed was comfortable. It was what I was looking for.

    Parking was OK if I got a slot outside but had to walk a long way when I had to go underground - if I missed the door into the hotel it was because it wasn't well signposted.

    9.6

  • Fiona
      New Zealand
    July 27, 2014

    Friendly staff, easy carparking and great location

    10

  • Barbara
      New Zealand
    July 21, 2014

    great location, very friendly staff, comfortable rooms

    nothing

    10

  • Jan
      New Zealand
    July 15, 2014

    Staff were excellent.

    Limited bathroom supplies and no fan in the bathroom. No price list for mini bar so didn't use it. Felt it was over priced for what we got as it was all rather basic.

    7.5

  • Aslendra
      New Zealand
    July 14, 2014

    I was asked to pay 1.5% surcharge on my checkout which wasn't mentioned at all when I checked In.though it was only 1.5% but I wasn't pleased that just spoiled my whole trip to New Plymouth and my holiday.will book with copthorne ever again.

    5.4

  • Janine
      New Zealand
    July 12, 2014

    Friendly staff, great central location, comfortable clean room

    Price of breakfast !

    8.3

  • Iva
      New Zealand
    July 10, 2014

    Location was good

    It was cheap and nasty, paper thin walls and despite some modernisation was quite unpleasant. Certainly did not look like the pictures, our room had one single window that was an old fashion safety class that didn't even open.

    5.4

  • John
      New Zealand
    July 8, 2014

    Even though we were in the city centre, it was quiet in our room.

    No problems at all with room. But carparks are very small and limited.

    9.2

  • Kura
      New Zealand
    July 8, 2014

    Location was the best thing

    Confusing stairwell to get to rooms

    9.6

  • David
      Australia
    June 27, 2014

    The friendly staff and the delicious meals. The location is very central to the Shopping Centre and an easy stroll from the Bus Station.

    9.2

  • Jyrki
      New Zealand
    June 23, 2014

    clean and tidy

    noisy toilet seat loose tap in kitchenette

    7.9

  • Anonymous
      New Zealand
    June 18, 2014

    The restaurant food is top quality.

    The TV reception was not good.

    9.2

  • Lynlee
      New Zealand
    June 15, 2014

    Large bed Dinner in the restaurant excellent Warm greeting staff Good central location

    Mattress too firm Not enough bedding Spa bath weird as you sat on the jets on the bottom of the tub Couldn't turn on the bath only filled the bath from the shower Tiny thin towels Room service breakfast cold and dry No TV, Sky was broken

    6.3

  • Chris
      New Zealand
    June 7, 2014

    good meal at the restaurant Quiet due to double glazing would stay again

    7.5

  • Anonymous
      New Zealand
    June 3, 2014

    Wi-Fi Size of room

    Small window Chair at desk had a grubby seat Unexpected noise above ceiling in bathroom

    7.1

  • Steph
      New Zealand
    June 3, 2014

    Great facilities and services

    10

  • John
      New Zealand
    June 2, 2014

    No fuss, central location. No additional charge for car park.

    Average Breakfast

    8.3

  • Mike
      New Zealand
    May 25, 2014

    Location Professional staff

    Room had strong paint smell

    9.2

  • Uheina
      New Zealand
    May 20, 2014

    Location was great and after hours entrance easy to find, spa bath was a treat and beds were comfy as to sleep in. Room was large, clean and very warm once heating turned on. Front desk also followed up to check if any other services were required.

    9.6

  • Viv
      New Zealand
    May 17, 2014

    clean and tidy

    music at 3.00 in the morning from next door

    7.5

  • Stormy
      New Zealand
    May 15, 2014

    it had everything you needed while my partner and I had stayed over the easter weekend,the receptionist were lovely and helpful.the facilities were useful,the rooms were well clean and I loved the place in what it had,i would recommend it to anyone!!

    next door with constent complaint about the music,so next time to inquire a sound proof that wont disturb other stays.

    9.6

  • Robyn
      New Zealand
    May 14, 2014

    central location and free parking very useful. room was lovely, had the heritage feel, we were very comfortable.

    winding way to get to our room and the lift was slow and broke down. We had to use the stairs with all our luggage. it is all a bit of a maze.

    8.8

  • Sandra
      New Zealand
    April 29, 2014

    nice clean rooms, great shower, lovely linen and the helpful staff. I would recommend any one staying in New Plymouth to stay, so handy to town.

    10

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