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196 - 200 Quay Street, 1010 Auckland, New Zealand – Show map
Excellent location — rated 9.3/10! (score from 1357 reviews)
Rated by guests after their stay at Copthorne Hotel Auckland Harbour City.
|Special Offer - Standard Twin Room|
|Special Offer - Superior Double Room with Harbour View|
|Special Offer - Family Room (2 Adults + 2 Children)||
|Standard Twin Room|
|Superior Twin Room with Harbour View|
|Superior Double Room with Harbour View|
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196 properties in Auckland
Including hotels, apartments, villas and more.
1357 verified reviews
They speak your language
Copthorne Hotel Auckland Harbour City's staff speak: English
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Sauna, Fitness centre
Food & Drink
Restaurant, Bar, Breakfast in the room
Wired internet is available in the hotel rooms and charges are applicable.
Wireless Internet Hotspot is available in public areas and charges are applicable.
Internet via modem is available in the hotel rooms and charges are applicable.
Private parking is possible on site (reservation is not needed) and costs NZD 24 per day.
Room service, Car hire, 24-hour front desk, Express check-in/check-out, Currency exchange, Tour desk, Luggage storage, Concierge service, Babysitting/child services, Laundry, Dry cleaning, Ironing service, Meeting/banquet facilities, Business centre, Fax/photocopying
Newspapers, Safety deposit box, Non-smoking rooms, Family rooms, Lift, Heating, Non-smoking throughout
From 14:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 14 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
One older child or adult is charged NZD 40 per person per night in an extra bed.
All older children or adults are charged NZD 40 per person per night when using existing beds.
The maximum number of extra beds/children's cots permitted in a room is 1.
The maximum number of total guests in a room is 3.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1357 reviews
Value for money
Show reviews from:
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ANZ bank building across the road blocking the view of the harbour - it should be demolished
Awesome location. So close to city centre. Beautiful harbour views, lovely accommodating staff.
Good service Clean and convenient Excellent location Always our first choice in Auckaland
First time in NZ Copthorne had wonderful friendly staff and hotel was fine. We did however find the room a little stuffy as our air con did not appear to be working. The noise coming from the street did make it difficult to sleep..but we chose to be in heart of city on the water so our fault.
The noise from nightclub patrons across the road made it difficult to sleep.
Right on the waterfront. Amazing view. Had bath and over shower.Good price for full breakfast.
No full length mirror - not sure what hotels do not understand that it is a necessity.
Room was dated and not value for money. Great location if you want to join the drunks on the viaduct front that will keep you awake all night. When adjoining rooms were in their bathrooms it sounded like they were in our bathrooms. At least you couldn't hear the drunks at this point. I'm sorry I don’t want to come across as negative; this was a terrible 3 days. Sure you got my money this time around, never again.
Right on the waterfront , so easy to get out in the morning for a walk with fresh air and sea views
Great location close to the viaduct & great restaurants Although showing its age we would stay again
Showing its age- needs an upgrade
Booked for 3 people using booking.com and was guided to what I thought was a suitable room only to discover on arrival the room shown based on my search was for 2 people!!! Couldn't understand. And then the receptionist put us in a noisy room (His words) on the corner for the same price. Don't think the price matched the state of the room we had either. I would have rated it a 2 star room! Was hot, no air con, and toooooo noisy to open the window. Not even a fan. Had no idea where breakfast was or even the times.
Noise until 4.30am. Tired decor
Access to Aucklands city centre
Decor is old, really old. Needs money spent asap
Location i.e. proximitity to city and entertainment and beaiful scenery.
Cost of vehicle parking and where it is. The windows in the room were not clean and the bathroom was very, very dated.
The view The location
Staff - judgmental Room too small Not informative Not fully stocked Lack of power points Bed Lack of pillows Overall bad experence
No air condition, we had to leave window open and copped the noise from the street plus the pub and clubs
Good size room, clean, well maintained. Great location close to ferry terminal for express bus to/from airport. Right by vibrant Viaduct harbour area, maritime museum etc.
Location , staff
Needs a make over really badly. Looks like nothing has changed since it was build . Just feels really old and tied.
The Location was good
The motel rooms are in serious need of an update. Mould in the bathrooms because the tiling and paint is old. Overall disappointed in the condition of the motel, needs a complete make over before I would ever stay again. Wasn't a cheap night either once you take into consideration the parking my bill was over $170 for one night.
Pillows Lack of lifts from car park Room service was average I had the grilled chicken sandwich, not real chicken
most was ok
Very soft mattresses Hole in bed linen Mechanical noise on bathroom side 24/7 Worn out carpets in elevators
location.. handy to vector arena.. sky city and shops. and bus to and from airport..
having to pay for the room on check in.. what cant it be on check out??? Toilet wouldn't flush well..
The view out over the harbour. Also I must say the young gentleman who served us with hot chocolate excellent service
I thought the staff on the front desk were not very Welcoming no smiles. In her defence I felt she was under pressure being the only one on Also you can not fill the jug with water to make coffee/tea as it will not fit and I had to use squashed drink bottle which only just fitted under the tap to get water.
Nothing this time
The staff were very unhelpful when faced with some confusion. They completely left it as my problem and did the opposite of being helpful. So much so that I will not stay there again. I had stayed many times before. When I explained my dissatisfaction they were not to worried about the fact that I would no longer use this hotel as the first choice for our company of 500 staff. Shame really it was a real easy thing to sort but they did nothing but leave it to me.
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