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196 - 200 Quay Street, 1010 Auckland, New Zealand – Show map
Excellent location – rated 9.3/10! (score from 1577 reviews)
Rated by guests after their stay at Copthorne Hotel Auckland Harbour City.
|Special Offer - Standard Twin Room|
|Special Offer - Superior Double Room with Harbour View|
|Special Offer - Family Room (2 Adults + 2 Children)||
|Standard Twin Room|
|Superior Twin Room with Harbour View|
|Superior Double Room with Harbour View|
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1581 verified reviews
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Copthorne Hotel Auckland Harbour City's staff speaks: English
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Sauna, Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in the hotel rooms and costs NZD 10 per 24 hours.
Wireless Internet Hotspot is available in public areas and costs NZD 10 per 24 hours.
Private parking is available on site (reservation is not needed) and costs NZD 24 per day.
Room Service, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 14 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged NZD 40 per person per night in an extra bed.
All older children or adults are charged NZD 40 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 3.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1577 reviews
Value for money
Show reviews from:
Located close to Auckland’s scenic harbor, the Copthorne Hotel is a 4-star property offering spacious guest accommodations and great views of the city and the water.
Score from 583 reviews Good
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Location and .......
Value for money, Central location, clean.
This hotel is getting a bit tired
Location and facilities
No faults. All lovely
Being near the waterfront and close to Queen Street
Beds and room was a bit outdated/ tired. Bed wasnt very comfortable.
Location, bed was great linen etc, room was quiet for location! Great that windows opened. Lifts also rather tired looking..carpets very tired..
Bathroom very tired. Difficult flushing toilet. Generally looking sad and used.
Not enough staff on the desk. Too much waiting time. Lounge a bit tatty. There was a cockroach in a chair.
Waiting period at reception
Reasonable accommodation close to Ferry terminal, excellent value for money.
Location & Staff
Facility is tired and in need of renovation, decoration.
Difficulty with the wi-fi service in my room. This may be related to the distance I was from the reception area.
Location was good as we were heading to vector.
We received a warning note about our parking. We were in the correct place with the correct info displayed. When questioned reception didn't even appoligise.
- Paying for Parking. - The rooms are not sound proof at all, heard every word, sound the guests in the next room with the connecting door were saying/doing at 2am in the morning. - Ignored by staff at the counter when checking in
Location, location , location.
Interior is old and tired and dated...needs TLC or price to reflect what you get on the inside
The staff were helpful and friendly.
We didn't have enough beds to sleep in. This was an eara made by booking.com, not the hotel it self.
Staff at checkout tried to charge for 2 x breakfast when only 1 was taken, we were charged $50 total for 24 hours internet which should've been no more than $20. Staff would not listen when we explained that it had been paid when their computer system was down. Not good
Great View, Reasonably priced meals/
Guest parking was expensive.
The location, the rooms are good, a good bar good staff.
This building is out dated, but is not alone with that statement. There are many hotels in Auckland that are the same out dated type of building and decor.
the bed and the TV
all the rest
Location excellent to ferries, trains, buses, harbour and shopping.
Building quite old and facilities getting tired - could do with updating.
an excellent site wasted
Very dated decor in our room our room was the same price as our companions but their room was recently decorated, and was much nicer. Also our aircon was very noisy and I couldnt sleep with it on where as our friends was silent.
Rooms are out dated and need re-vamping
Asked for a quiet room got put opposite the lift! Slow at the desk. Needs upgrading
The room was falling apart and the woodwork was dirty.