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16 Kent Street & 29 Panorama Terrace & 875 Frankton Road, 1532 Queenstown, New Zealand – Show map
|Frankton Road Two-Bedroom Deluxe Apartment with Lake View|
|Panorama Terrace Three-Bedroom Apartment with Lake View|
|Frankton Road Three-Bedroom Deluxe Apartment with Mountain View|
|Frankton Road Three-Bedroom Deluxe Apartment with Lake View|
|Frankton Road - Studio|
|Kent Street Two-Bedroom Apartment with Lake View|
|Panorama Terrace Two-Bedroom Apartment with Lake View - Ground Floor|
|Frankton Road Two-Bedroom Deluxe Apartment with Mountain View|
|Kent Street Two-Bedroom Apartment with Mountain View|
|Panorama Terrace Two-Bedroom Apartment with Lake View - Top Floor|
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362 verified reviews
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Element Escapes Luxury Apartments's staff speaks: English
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Massage, Hot Tub
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Private Check-in/Check-out, Babysitting/Child Services, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years are charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 75 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 362 reviews
Value for money
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All round perfect!
Comfortable ac commendation for three nights
Apartments on ground floor have no view , but apartments on 1st floor have view. We were there over three night and felt like the room did not get cleaned during that time.
The only thing that we felt satisfied is the facilities are new and pretty good.
Fisrt of all, the infomation about studio of element escape on Booking.com is sooooo confusding!!! It has three locations, but when we are booking and after we booked our studio, we were only reminded of the Kent St location, which is nearest one from town centre but totally not where we shoud go. Until we got booking email, we finally knew that the studio is in 875 Franton Road, really far from town. Had to say it took us a bit long time to get there and find the little box that contains the door keys and all others keys with infomation of room No. and how long they will stay. No one worried about personal infomation leakage? Secondly, the soundproof is extremely poor. We lived in XXXa, so we can hear people in XXX talking clearly, almost every word. Whether you can have a good night sleep or not is totally depend on your neighbours. Finally, I need to say the service was not good. We cannot find the paper that writen about wifi infomation, we called and the people on the phone insisted that he left the paper that morning before we got there. Then we searched every corner of our room and found nothing, so we called again. This time we had to emphasized several times that we really searched everywhere and nothing to be found, the person on the phone finally told us our wifi code with impatient tone. So what? It seemed like our fault?! Before we left this studio, we met a middle-aged couple who just 'checked in'. After a little chat, we found out that they had the same feeling that we had, they also called to complained about the location and services. Just wondering how does this studio get rated 8 on Booking.com.
Nice view on the mountains Very well situated (10 minutes walk from the city centre) Beautiful apartment with comfortable beds and sofas Warm place with a gaz fireplace, subfloor heating in the bathrooms... Balcony with a table Own parking space We'll definitely be back!
The kitchen could be a bit more fitted
-very clean & warm -location is very near to the airport and town is minutes away. -cooking meals is a breeze. Kitchen has all basic things that you will need.
Very comfortable, lots of room, quiet
Not much of a view
Apartment a decent size Cleaniness in the apartment was good Good views, even from the ground floor apartmentt
Shower head was broken, entrance door was broken, insinkerator didn't work. Asked for 2 single beds in one room and got a double We booked in for 2 nights but were told we had to pack up and shift to another room for the second night, no apology or anything. Rang the person to let them know of the issues in the room, he never bothered to call us back.
En-suite bathrooms in 2 bedroom apartments avoids guests having to wait in line for a lomg time to use the bathrooms.
Different bed configuration should be available for greater flexibility
nice and warm ,nice view.
Lollies and lego under one bed,cleaning bottle half full under the other half full not ideal when young children are sleeping in room.shower head leaking in one shower ,blown lightbulbs in kitchen.dishwasher coming away from wall,so much so the dishes rack slid out when you opened the unit.
Fantastic! Great facility, good view, very comfortable apartment, will definitely come back next time!
Great location Comfortable size Modern interior
Extrem poor cleanness Couch, Table, kitchen floor sticky(must be cleaned with the same cloth),big stain in the carpet and blond long hair all over the place!
Apartment was clean and fresh but does not make up for the negatives
Be very careful when booking online as what you are shown and what you get are two very different things. No ability to cook anything other than toast. Had to wash cups plates etc in sink in bathroom next to toilet. Would I stay there again a definite no is the answer
Bed was soooooo comfortable, very modern décor, good sized balcony with beautiful views
5 km from CBD - too far to walk with kids Suggestion - if they provided a clothes rack, 1 sachet of detergent for dishwasher and 1 sachet of laundry detergent that would be a perfect finishing touch
Great facilities and very close to town. Apartments were great traveling with a teen as the two rooms were very private.
The foyer could have been cleaner ... other than that we had no complaints.
Absolutely amazing apartment, perfect base for a tour of queenstown.
Great view of beautiful lake and mountains from lounge and balcony Within walking distance of town All facilities you need for a week’s stay Pleasant large lounge diner kitchen Private garage parking with automatic door Stylish on-suite bathrooms for both bedrooms Would have loved to stay longer
Lack of shelf or drawer storage in bedroom Slow internet connection
20 minute walk to town. Lovely views from our apartment.
We knew that there was no office at the location, but there was no key left out for us on arrival and we had to phone in and wait 20 minutes to be let in.
Wonderful location with excellent view never forget this place. Wish to live here for longer and longer.
Oven need to be replacement cause it looks too old.
I enjoyed my stay although I don't think it's set up for the professional traveler.
if you wanted to dine in there was not one single dinner size plate or sharpe knife, no where really set up for business everything far to low.
Nicely appointed unit Good garage
No reception and difficult to access and find unit. Pre payment made me angry as use booking .com so there is room for change. Second room not having window was claustrophobic Difficult to find the building TV difficult to work and when I rang for help know one was available The phone did not work 2 lamps broken bulbs
View, location, space, breakfast on the deck, open fire at night, yoga mat hanging waiting on the hook, perfect sleep. Came with my husband and two adult kids and it was an ideal apartment for the four of us for our 3 night stay in Queenstown. Would stay again and highly recommend
The studio room at Marina Apartments was very small with view of a covered carpark at the back and the wall of another unit to the side. No facilities. No staff on site to communicate with. Rude staff on the phone. Highly disappointed given the very high cost of the room.
Clean and well equipped
The up-slope walk to the apartment No windows in 2nd bedroom
Beds were pretty comfortable, shower was amazing. Fire was on when we arrived so it was nice and cosy. Loved the heated flooring in bathroom. Quiet location.
Apartment not serviced at all during our stay.Would of been good if they even just gave us a change of towels, but no, you have to do it yourself. At least they supply the washing machine and detergent..Up a steep hill to get there, so need to be pretty mobile. Floor sticky in dining room, windows not clean in living room. Coffee, tea etc supplied but not replenished, disappointing. Only 1 of the bedrooms had a tv.
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