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16 Kent Street & 29 Panorama Terrace & 875 Frankton Road, 1532 Queenstown, New Zealand – Show map
|Frankton Road Two-Bedroom Deluxe Apartment with Lake View|
|Panorama Terrace Three-Bedroom Apartment with Lake View|
|Frankton Road Three-Bedroom Deluxe Apartment with Mountain View|
|Frankton Road Three-Bedroom Deluxe Apartment with Lake View|
|Frankton Road - Studio|
|Kent Street Two-Bedroom Apartment with Lake View|
|Panorama Terrace Two-Bedroom Apartment with Lake View - Ground Floor|
|Frankton Road Two-Bedroom Deluxe Apartment with Mountain View|
|Kent Street Two-Bedroom Apartment with Mountain View|
|Panorama Terrace Two-Bedroom Apartment with Lake View - Top Floor|
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731 verified reviews
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Element Escapes Luxury Apartments's staff speaks: English
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Massage, Hot Tub
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Private Check-in/Check-out, Babysitting/Child Services, Dry Cleaning
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years are charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 75 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 730 reviews
Value for money
Show reviews from:
Apartment was exactly what we where after! Comfortable and modern with wifi, private with great views. not to far from Queenstown but having a car really helped with communiting.
Loved spending six nights at Element Escapes on Lake Wakatipu. Fabulous view over the lake to The Remarkables. Could easily have looked at the view all day but there was plenty to do in Queenstown and its surrounds and the apartment was the perfect base.
No compendium of services/local info - it was being updated. We have android phones so couldn't download "the app". No way of contacting someone to ask general and housekeeping questions of (broken phone) and GM was quite rude.
Great, comfortable, quiet place. LOVED the fireplace. Full kitchen. Awesome shower. Full laundry.
were directed to the wrong location (kent street) whereas it is actually a fair way out of town.
Big, clean apartment. Good facilities, modern and comfortable.
Didn't have fridge in kitchen.
Heated floor in the bathroom,plenty of room and God views.
Our unit, 33 Panorama Terrace needs attention to maintenance/housekeeping. Would expect better checking that everything is working/in good condition for a luxury apartment. I intend to give a list of items direct to the property.
The view of the mountains and lakes was just stunning. Everything in the apartment looked brand new from the washing machine and drier to the lovely striped carpet on the floor. There was terrific space in the apartment. The beds were super king sized and the leather sofas were so long, we were able to lie down with ease and watch tv at the end of a busy day(my husband is 6 foot). Our children were delighted to have their own ensuite bathroom. There were two bathrooms in total. The apartments were unmanned, which suited us because we were left to our own devices and it felt very private. A contact number was left in the event of any difficulties arising. The apartments were definitely the nicest place I have stayed and were well worth the money.
Initially no knowing which block of apartments we were in and I guess being at night didn't help us and we were tired and weary after a long journey and massive day traveling from Australia to NZ.
We didn't get in till late after our flight had been diverted from Queenstown due to snow and to arrive to a warm cozy and inviting apartment with a few lights on for us just really made us feel so happy to be in such a great place. The room was beautiful cozy and warm. I loved also that we were contacted the next day to check we had arrived ok as I had made the manager (Jackie??) I think her name was...I made her aware we would be arriving really late.
It was very spacious walking distance to queenstown ,very warm and homely.
Steps to get up to it
View, Layout, clean
Great place good location Thack you
the perfect view from the element escapes
it seems there is no daily housekeeping service. I have call the office for a vacuum cleaning.
Very spacious apartment. Modern and luxury decoration and facilities.
More TV channels would be nice esp sports shows
No info about facilities..unless you have a iphone and download app - who uses those ?
Lacation and comfort
There was no reception onsite so couldn't complain about the young group having a party next door. Also no reception to ask about sight seeing, how to work appliances in the unit. We couldn't work out how to use the gas fireplace so we went without it.
Modern and comfortable unit.
Warm comfortable apartment. Comfortable beds and sofa, great base for our Queenstown stay
Noisy fridge. Dish washer broken and took out power to fridge and lights - meant dark access up stairs when returning late and fridge off all day. Telephone not working. No TV guide or microwave instructions.
Lake view, room size, responsiveness of support team to issues, bottle of wine because of problems
The email from Element escapes detailing how to access the property had for some reason gone straight to my spam box so I had not seen it and had to phone a staff member who was out and about when we arrived at the property.. I was disappointed that there was no balcony as in the picture when I booked the stay and the property was further out of town than I expected. Given the large size of the two double bedrooms which my two sons and their wives used, I was very disappointed with the poor provision in the third bedroom which amounted to little more than a cupboard with no room to put a suitcase or clothes if two were sharing it.
The view of the lake and mountains. My sons rated their rooms and the power shower highly.. Despite some niggles ( see opposite) we enjopyed the couple of nights in Queenstown which was a fitting end to our stay in New Zealand
Was up 2 hills but wasn't too bad, wee bit of a work out!
This was a great tidy place to stay had everything we could possibly need.Plus a great balcony for a couple drinks :) Will definitely stay here again and recommend to friends!!
WiFi kept dropping in and out but okay.
Views and comfort of apartment. Stayed an additional night due to such a lovely apartment and view.
Family friendly space
Nobs on bbq didn't work properly
View of Lake &mountains
could really do with a map of where the apartments are situated in the complex,or\and have a person on site to meet travellers.
the property at 16 Kent street is really close to the center of queenstown,,,very good facilities in apartment.
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