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Element Escapes Luxury Apartments
16 Kent Street & 29 Panorama Terrace & 875 Frankton Road, 1532 Queenstown – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 28 at 12:40 AM from Australia.
6 Reasons to Choose Element Escapes Luxury Apartments
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244 verified reviews
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Element Escapes Luxury Apartments's staff speak: English
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Massage, Hot Tub
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Private Check-in/Check-out, Babysitting/Child Services, Dry Cleaning
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years are charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 75 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Element Escapes Luxury Apartments accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that this hotel has a strict 'No Party Policy'.
Guests under the age of 21 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
Please note that this property has no reception desk. Guests are kindly requested to contact the hotel prior to arrival for further details. Contact information can be found on the booking confirmation.
Guests are requested to indicate their preferred bedding configuration (king-size or twin beds) in the Special Request Box at the time of booking.
Please note that the Panorama Terrace Apartments are in a different location. The address is 29 Panorama Terrace, Queenstown. These apartments are located approximately a 10-minute walk from the Kent Street Apartments.
Please note that the Frankton Road Apartments are in a different location. The address is 875 Frankton Road, Queenstown. These apartments are located approximately a 6-minute drive from the Kent Street Apartments.
Based on 244 reviews
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Although some tiny issues go wrong with room facilities, such as broken light bulb above dinning table, broken dish washer, still the stunning view the room offers are good enough to do the trade off. My parents like this apartment very much, so do I.
Lovely warm apartment with very comfortable beds.Had all the modern cons that I'm used to and in a super location.
Very hard to find so thankful we arrived in the light.Needs to have a bigger no. as the name was different..expected a sign saying element escapes.Busy road outside which made it worse to find.Maybe if you said it was in Frankton not the heart of Queenstown would be easier.
Lovely spot in the beautiful Queenstown.
You get three bedrooms each one has it's own bathroom gourmet kitchen good location and huge lounge dining 8x12 Mtrs plus balcony also laundry plenty of parking. And brand new
I wish I was young again and I would buy a place like this and live like a movie star
We loved the view and the comfortability. The apartment was in a great location and being greeted with the fire on and some nice cakes was a great touch. We will definately recommend to friends and would stay here again.
amazing location and very comfortable rooms. it was great share the place with 3 generations of our family. each room had a bathroom ! it was just perfect. wish we can stay there longer...
I loved the location and the view was fantastic. Ease of access to facilities and fully self contained apartment created an easy place to stay.
I requested 4 singles and one queen however were not given this and one of the tenants had to sleep on the couch for the duration of the trip. Poor communication.
Nice apartments, clean and spacious
2nd bedroom was 2x single beds, although we had two couples.
Gas fire, friendly welcome, well furnished
Needed a bigger pot to cook for more than 2 people, would have liked somewhere to dry wet gear (eg drying rack)
Thanks a lot for everything.
No servicing of room for 3 days
rooms were very spacious and kitchen was well set out. good that all bedrooms had ensuites.
expected better lake view. needs more kitchen equipment.
Luxury feel to apartment
Cutlery, Crockery, glasses insufficient for 6 guests. 1 shower would not work properly
Modern apartment. Clean and functional. Excellent for family .
Limited wifi for the price
We stayed in a 3 bed apartment. Was clean easy to heat and quited. Lovely view over the lake looking at the mountains. It was just 5min drive from the town centre of queenstown. Or you could talk the walk along the lake to the town centre, Will be booking again
We loved our stay thank you
No dust pan to cleanup or vacuum to keep it tidy, jus need outside lighting when going to the back stairs
The facilities and the local (Mantra) staff were great. Very comfortable, perhaps could've been topped off with some nice toiletries, given the cost.
I wasn't sure how much assistance the local (Mantra) reception could give as my booking confirmation said there was none. Turned to be the opposite. They were great and very helpful.
Central Location neat and tidy and good size bedrooms
Apartment was over all small and was promised lake views but they did not mention it was interrupted with a building !!
Building and rooms were 10/10 Lovely and warm in winter Spotlessly clean Lovely linen and towels Comfortable beds Large, spacious rooms Quiet on lakeside aspect appartment
Kitchen equipment is sub-standard for anyone intending to do self-catering. Broken light over cooker. Broken knobs on hob (only two worked). The pans are terrible (rubber handles coming off, impossible to use frypan without generating a burnt on mess), no proper washing up equipment (needs a draining rack and pot scrubber as a minimum), token flimsy cheese grater, terrible chopping knives. No means of cleaning glass dining table or bench top after use without leaving a terrible smear (needs some cleaning products). No vacuum cleaner to hoover up mess between staff cleaning (every third day?).
Location and views.
Number of things not working in the apartment- some of the lighting, gas fire and insinkerator. Also no internet access for the entire time. Bedrooms very cold with heat pump not heating those areas. No access to washer & dryer which was locked in a cupboard. If these issues were sorted, I would rate higher, but given the cost, one would expect a higher level of servicing of the apartment.
Very comfortable accommodation and great views.
When I initially booked I was under the impression our apartment was a lot closer to the town centre than it actually was. I would have preferred to be a lot closer to restaurants etc
Very clean and comfortable. Views to the Cecil Peak and Lake.
The location is between Queenstown centre and the Airport, so you have to drive to town centre to take the snow shuttle, have dinner, etc. However, the good part is that it's quiet. And you can also head to restaurants near the Airport, while the staff told you on the phone that you had to wait for 40 minutes to get a table.
The fire and the comfort. A great place to come back to at the end of the day. Any problems were looked after quickly by Tania.
More cooking pots, knives and forks and more things for cleaning. We did buy a few things for cleaning, like cloths, steel wool, jif etc and left these for the next people. Also a dish rack to wash up with, which was supplied later. There are not enough utensils to run through the dishwasher, so that is why a dish rack is needed for washing up. Maintenance needs doing as handles feel of both bathroom doors and the water from the shower runs all over the floor no matter how careful you are.
Great location and lovey apartment. Fantastic view.
It was a bit expensive would definitely stay again and longer if we could get a better rate.
Clock in lounge needed a battery, pillows needed pillow protectors and perhaps a couple of spare pillows for pillow choice.
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