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16 Kent Street & 29 Panorama Terrace & 875 Frankton Road, 1532 Queenstown, New Zealand – Show map
|Frankton Road Two-Bedroom Deluxe Apartment with Lake View|
|Panorama Terrace Three-Bedroom Apartment with Lake View|
|Frankton Road Three-Bedroom Deluxe Apartment with Mountain View|
|Frankton Road Three-Bedroom Deluxe Apartment with Lake View|
|Frankton Road - Studio|
|Kent Street Two-Bedroom Apartment with Lake View|
|Panorama Terrace Two-Bedroom Apartment with Lake View - Ground Floor|
|Frankton Road Two-Bedroom Deluxe Apartment with Mountain View|
|Kent Street Two-Bedroom Apartment with Mountain View|
|Panorama Terrace Two-Bedroom Apartment with Lake View - Top Floor|
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140 properties in Queenstown
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504 verified reviews
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Element Escapes Luxury Apartments's staff speaks: English
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Massage, Hot Tub
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Private Check-in/Check-out, Babysitting/Child Services, Dry Cleaning
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
Up to two children under 2 years are charged NZD 20 per person per night in a crib.
One older child or adult is charged NZD 75 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 498 reviews
Value for money
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Couldn't do any work emails comfortably as the table and chairs were low and impossible to sit at. (The chair was the same height as the table) I thought the place I was booking was in Kent St. Wasn't serviced during my stay. No view, it felt like a box.
Really nice apartment and in a good location (bit of a walk up a hill from Queenstown central but out of the noise and not too far away).
The dishwasher didn't work
I like its' facilities especially rooms and kitchen. It is one of very good quality hotels.
There is no room make-up service during my stay (for 4 nights). No towels and dirty bathrooms and beds were messy. There is no staff staying and I had to make a complaint by phone.
Well located just above Queenstown centre but it is a pretty steep walk back up, but the views are worth it. Free local telephone calls were a life-saver (as mobile broke). Wonderful views from unit 17. Nice use of space and excellent furnishings.
Pots/pans in kitchen were not up to standard (eg. loose handle) which was a disappointment, given the otherwise high quality of the apartment.
The apartment and the location.
No room number or information on my paperwork about how to get into the room. Cleaners showed us what to do. Reception office was miles away.
Modern, well appointed place.
I hadn't got the email from the hotel regarding the check-in details. (If you haven't either, be sure to contact the hotel before your trip) A few phone calls were made on site to get into the apartment. Lake view was partially blocked by the roof in front. Top floor might be better but with big lugguages it would be painful to get upstairs. Living area no so spacious esp with quite large couches.
Location right on the lake; huge apartment; very clean; well appointed
There was a continuous, 24/7, rumbling hum in the front half of the apartment - we think it was the neighbours' air conditioner (or heat pump in Kiwi)
Private garage is ace. Amazing view!!!!
Skylights in small bedroom made it hard for little ones to sleep.
Spacious apartment, well equipped to a very high standard. Excellent bathroom facilities.
Great large suite with all the amenities. Heated bathroom floors, great kitchen, nice space.
I thought it would be closer to the centre and I didn't realize that the unit was set back... so it had a view but it was not unobstructed.
were disappointed with wi-fi as it kept cutting out and some times not available at all for long periods. also we expected them to top off the tea/coffee/sugar on regular basis which didn't happen.
Clean and warm rooms. Good location but it's better if you have a car. A lot of car spaces, you can park at the door of your room.
You could only use one device for the wifi.
The views were great. Nice deck views relatively spacious
Room wasn't serviced every 3 days. TV didn't work crockery chipped and duvet in 2nd bedroom ripped underneath
Lack of humans on site to help with questions. Incomplete kitchen equipment
Unbelievable view and lovely fit out. Very comfortable and luxurious.
Close to the lake. Beautiful spacious apartment.
I didn't like the distance from Queenstown. It would have also been nice to have staff to help.
Eveeyrhing was perfect staff were very accomodating place was clean
The apartment is clean, modern, well furnished, and ideally situated. It is a 5 minute walk to the centre of Queenstown which has great restaurants and bars and in a very peaceful area. Absolutely amazing views from the balcony and lounge. Warm, spacious and well equipped.
There was nothing not to like! Would highly recommend
Bed option when booking.reply phone message.
I called reception that need twin Beds.but no reply. I sleeped bed without bed sheets.
Kent Street upgrade: free wifi spacious, contemporary and relatively private unit 2 min drive from town centre full kitchen and laundry (with laundry sachets complementary) heating super easy check-in and check-out undercover parking small balcony and outdoor area (in unit 1)
battery power low in TV remote controls (small thing!)
Liked the view of the lake even from ground floor apartment. Having your own garage underneath is a bonus.
Being mature travellers walking into town or anywhere was a mission. Staff were nonexistant so no clean towels etc. although there is a washing machine in the apartment.
Good Wi Fi facilities nice location
Bit of dust in the room it could have been cleaner
The wifi didn't work a lot of the time .we had to cancel a night due to illness and were refused a refund
We loved the scenery and the Appartment was spacious and great for our needs. Loved it
Kitchen floor was extremely dirty. I was cleaning up some water and the cloth was black with dirt.
Location - not on the street, walk to town in 10min Layout View Bed Great and easy service
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