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121 Grafton Road, 1010 Auckland, New Zealand – Show map
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279 verified reviews
They speak your language
Grafton Oaks Hotel's staff speaks: English
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WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs NZD 15 per day.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
All children under 5 years stay free of charge when using existing beds.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 279 reviews
Value for money
Show reviews from:
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My room was very roomy nice and bright.would stay again
The room is large, the linen and toilet are clean.
Shower sink was faulty, how water would not work properly at times. I reported the sink problem to staff in the morning, however they did not fix it. I needed to go again to the Front Desk at 10:00pm and ask for the issue to being sorted. They came and fixed it.
It was clean, no frills
The fridge didn't work so you couldn't keep anything cold to drink in the room & even though I told them they didn't fix it & you know they never will. Rm 31
easy to walk anywhere
no remote for the TV
Room was basic but spotlessly clean. Room temperature and bed were comfortable
Property surrounds were shabby and dirty and gave appearance oc being run down The shower kept going hot and cold and was difficult to regulate
Nothing...if you are looking for somewhere close to Starship then it is ideal.
*Strong smell of spicy food throughout reception and in ground floor bedrooms *Not enough blankets on beds *Noisy all night long from other guests *Smoking area right at front of hotel unpleasant to walk through *Parking was awful - would be better in public car park next door * Worst place we have ever stayed.
Very noisy Noisy from upstairs moving chairs traffic noisy talking from other guests
Close to hospital
No air conditioning
near medical school of Auckland University, hospital
Requiring ID and $100 deposit when check in. Noisy because it is so close to the motorway and intersection. Smells of cooking. Facility is so cheap.
Grafton Oaks is clean and conveniently situated. Although there is an adjacent motorway and the décor is not plush and perhaps a little dated, this is reflected in the affordable price for a room. The entry is small and even a little off-putting but it is the rooms that people spend time in, and these are clean and perfectly adequate. In all honesty, traffic noise could be a problem for some.
At check in, demanded full up front settlement for 3 nights,3double breakfast and parking. But,No breakfast available in morning as cook away!! ie $86 overcharged.Only ventilation in room is open window with cigarette smoke from butts thrown from rooms above and NO security.Full set of Master keys for hotel just left in room—What security!! 7pm 3rd night phonecall from reception demanding our name and what were we doing still in the room as it had been booked as 2 nights. !! First morning, reception advised toilet seat broken and TV remote not working, but nothing was ever fixed. Plus several minor problems incl smelly towels etc
Location was great
breakfast was over and packed up 30 minutes before advertised. Being given a smaller room than one booked. being put in a room right behind reception. Noisy! Being charged extra.
The cleanliness and location was good.
When we checked in two of the staff were having an argument in front of us which made us feel a little uncomfortable. We had to pay $10 a night for parking and they didn't supply proper carparks. They also wanted out rental car keys to shift our car which we didn't agree to, they also wanted our room key when we went out when they have another key to service the room. It was very noisy at night, we complained about the noise after over an hour of putting up with the noise and they didn't resolve it so we ended up having to tell the people next door to quiet down, about 2am. We would definitely not recommend this hotel and will not be staying there again.
Price is good value for money. room is a reasonable size, linen clean and room clean and tidy.Breakfast for $8.00 was plentiful and good value.
Noisy guests and slamming doors.
close to the hospital
not very clean, hair on towel, quilt on bed stained, no provision of utensils, e.g. cups spoons etc very poor
Location was central and close to town and hospital which is why we stayed
Was too close to motor way! It wasnt very clean! We had to ask for towels and more blankets! And wifi didn't work It smelt like strong curry!
For the cost, the rooms and bathrooms were adequate and affordable. Free Wi-Fi was great.
Staff were courteous, but not warm, friendly or welcoming. Rooms and bathrooms were clean, but they were not cleaned or serviced well on a daily basis. Breakfast was of poor standard. Response from staff when this was brought to their attention was not enouraging.
No teaspoons provided. The shower door did not seal the shower cubicle so the bathroom flooded with every shower.
Basic accommodation for a good price. Close to the hospital and Grafton campus of Auckland University.
A lot of strong cooking smells from the diy kitchen.
handy to hospital
no free parking
The facilities were what you expect for a budget motel. The location was great.
The service was appalling. When I called to confirm booking it was obvious they were annoyed with the call. Yet when I arrived they had lost half of my booking and offered me a double bed instead of 3 singles for the three of us, at the same price. When they finally found the booking, after more than half an hour it wasn't even the right room. There was no apology offered. Very disappointing.
A good rate for a clean basic room
The water in room 42 goes cold in he middle of a shower
Big clean room, huge comfy bed, friendly helpful staff, free wifi.
I stayed 2 nights and went from one room to the room next door I had $45 worth of yummy cheeses in the fridge and they instead of moving them said they threw them out come on flash cheese who would and unopened no way, the rooms had grubby wall marks the budgetes coffee and tea etc and the traffic my god...we get budget accomadation lots and have seen so much better for the same price but if you need a crash pad this is it not a room to relax and enjoy....
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