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Heritage Auckland
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When would you like to stay at the Heritage Auckland?| Room type | Max | Rate |
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| Standard Room |
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Show prices |
| Superior Room |
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Show prices |
| Deluxe Suite |
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Show prices |
| Executive Suite |
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Show prices |
| Two-Bedroom Executive Suite |
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Show prices |
General
Restaurant, Bar, 24-Hour Front Desk, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Family Rooms, Elevator.
Activities
Tennis Court, Sauna, Fitness Centre, Indoor Swimming Pool, Outdoor Swimming Pool.
Services
Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, Currency Exchange, Tour Desk.
Internet
Wireless internet is available in the business centre and costs NZD 10.00 per hour.
Wireless internet is available in the hotel rooms and charges are applicable.
Guest Parking
Private parking is possible on site and costs NZD 30.00 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 10:00 hours
Cancellation
If cancelled up to 18:00 on the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
All children under 14 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged NZD 38.25 per night and person for extra beds.
Maximum capacity of extra beds in a room is 2.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Eftpos
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
Heritage Auckland.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
35
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Alan
Mature couple
Garston, Watford,
United Kingdom
February 6, 2010
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good room although dark as we looked out onto the tennis court, Good breakfast no atmoshpere in the bar area communial areas univiting, could do with some plants |
8.8 |
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Shann
Young couple
New Lynn,
New Zealand
February 2, 2010
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Easy to book through website. Comfortable. Quiet. Great pool and view Guy at the reservation desk was pretty rude when I rang up about parking and directions. I am a kiwi but would hate a visitor to come across that guy as their first NZ experience. |
8.8 |
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Anonymous
Mature couple
New Zealand
January 16, 2010
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eat and sleep |
10 |
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June
Mature couple
london,
United Kingdom
January 11, 2010
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It is a very welcoming city in a central position. The staff, particularly on the front desk and the porters, were very helpful and friendly. The apartment was well equipped and adequate for our needs. My husband was interested in using the pool and fitness centre but found that the lift wasn't working and no one seemed to know about this or what was happening about it. |
8.3 |
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Anonymous
Mature couple
Finland
January 11, 2010
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in the center good locaition near |
7 |
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Anonymous
Family with young children
Australia
January 7, 2010
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I liked the character of the hotel. They kept to the art deco style nicely. Pool with city view was great. Pool was a bit poorly maintained. And some other guests very rowdy. Room lacked sufficient cutlery glasses and saucepans. |
8.3 |
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Ruth
People with friends
Waiuku,
New Zealand
January 6, 2010
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The Hotel Staff were very professional, the hotel itself was fantastic |
10 |
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Pat
Mature couple
Auckland,
New Zealand
December 16, 2009
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There was a room party going on at 1.30am next to our room. It took 1 call and 2 visits to reception to have this closed down. Very disappionting |
6.8 |
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Anonymous
Mature couple
United Kingdom
November 26, 2009
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The staff were excellent and very attentive The hotel room was a bit run down and the bath was worn had rust because of the enamel coming off. |
7.5 |
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Anonymous
People with friends
New Zealand
November 11, 2009
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I have got plenty of stuff to carry with me and the concierge did not offer to help at all. When I first checked in I went to the wrong side of the Hotel and the reception staff was not very helpful about directions. |
6.8 |
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Brian
Mature couple
Blenheim,
New Zealand
November 9, 2009
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The reception and attention to our needs relating to room service and transport arrangements were first class, as was the comfort of our room.We would not hesitate to recommend your hotel and hope to visit again. |
8.8 |
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Bruce
People with friends
WHANGAREI,
New Zealand
October 21, 2009
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Location was good Bathroom facilities - a) lighting was poor b) Shower over bath c) shower faucet was terrible d) Even though a glass screen was over bath water still went everywhere and we had to use towels to mop floor e) soap dish constantly filled with water as no drain holes f) inadequate ventilation. On the whole very sad when you think that it is such a lovely building and the Hotel appears to pride itself on high standards - |
5.7 |
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Keith
People with friends
WHANGAREI,
New Zealand
October 21, 2009
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Location and quiet Bathrooms needed a make over. Showers were awful for the money paid for the room. TV poor quality. No newspaper delivery which I would of expected for the cost of the room. |
5.5 |
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Anonymous
Solo traveller
Indonesia
September 3, 2009
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Helpful staff Noisy |
7.5 |
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Jenny
Mature couple
Rotorua,
New Zealand
August 6, 2009
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The size of the rooms. They made a mistake with our reservation and had us booked for the following month. |
9.5 |
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Casey
Mature couple
New Plymouth,
New Zealand
June 28, 2009
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Convience of its situation lack of lighting in bathroom and rooms |
6.5 |
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Kathy
People with friends
Morrinsville,
New Zealand
June 17, 2009
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Great room nice place to stay but won,t be going back. I gave a group booking number when I booked but was charged $20 more than the rest of the group.We were assured at reception that the price would be the same but when we checked out were charged extra and staff were not interested in doing anything about it and as you had my credit card imprint there was nothing that I could do about it. |
7.5 |
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Michael
Mature couple
Hamilton,
New Zealand
May 24, 2009
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The uniqueness involved with such an old establishment, while providing up to date facilities and services. |
7 |
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Athanasios
Solo traveller
BRUSSELS,
Belgium
April 29, 2009
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Central position, nice view, excellent services and competence of staff and all these for abordable price. No |
10 |
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Jim
Solo traveller
Turramurra,
Australia
April 23, 2009
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My two married daughters and their families got a better deal than me. After two days the manager got to me; he argued, offered me 105 OFF breakfast. I told him I would not come back for two days (two rooms) later the same week And didn't. This guy does not know how to keep international visitors happy, and so loses company money. |
8 |
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Jessica
Young couple
Auckland,
New Zealand
April 8, 2009
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Our stay was fantastic from the privacy to the helpfulness of staff, the whole experience was one of luxury. We were able to relax and enjoy our stay and left feeling very pampered |
9.5 |
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Nabil
Young couple
GENEVA,
Switzerland
March 30, 2009
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Swimming pool on the roof with great view and jacuzzi.Perfect location down town next to skytower |
8.5 |
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Delwyn
Mature couple
Pukekohe,
New Zealand
March 29, 2009
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often stay at the Heritage Hotels in various parts of NZ. Very nice hotels. Only thing that concerns is dont seem to get in room dining correct. |
9.5 |
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Anonymous
Mature couple
New Zealand
February 23, 2009
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We were wedding guests at the tea rooms, the waiting staff were great and the food was nice. Just feel the Heritage Auckland needs a bit of an upgrade re general colours of furnishings, found it a bit dull and dated.A shame guests staying in hotel need to pay $30 for parking.Otherwise were happy. |
8.5 |
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Sally
Mature couple
st andrews,
United Kingdom
February 10, 2009
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the swimming pool was a great suprise and a cool off . We wre very comfortable - and the food was excellent |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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