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Recently booked in Queenstown
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Heritage Queenstown91 Fernhill Road, 9197 Queenstown (Show map) Very good, Score from 45 reviews“Complimentary upgrade to Villa - outstanding views, lovely furniture/kitchen/bathrooms, comfortable beds and extremely tidy.”
Alex,
Auckland
Look out over the stunning natural beauty of Lake Wakatipu from this friendly hotel and villa complex, located just outside the lively center of town of Queenstown. Heritage Queenstown offers modern, alpine-style accommodations in peaceful, scenic surroundings. In a typical mountain style, the buildings are made from centuries-old schist stone and cedar wood. Enjoy the fresh, clean air with a swim in the outdoor swimming pool. You can then relax with a fine meal in the property's elegant restaurant. Choose from well-furnished hotel room to studios and villas - ideal for any kind of stay in this exciting, outdoor resort Free Wi-Fi is available in the main lodge building for up to 30 minutes, or 30MB per 24-hour period, per guest. Hotel Rooms: 211, Hotel Chain: Heritage Hotels.
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Total Hotel Score:8.2
Based on 45 reviews Guest reviews are written by our customers after their stay at Heritage Queenstown. |
Score breakdown
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Score filter |
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Anonymous
Mature couple
United Kingdom
February 16, 2011
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Perfect location in a wonderful setting;wide range of room types,very relaxed atmosphere.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Tracey
Group of friends
Wellington,
New Zealand
February 13, 2012
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It was beautiful and we stayed in a villa with 5 adults and it was perfect for what we wanted, it was a shame that we didn't stay longer to use all the amenities
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9.2 |
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Alena
Group of friends
Christchurch,
New Zealand
January 30, 2012
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The villas better then room more modern Staff and once again problems while we stay, never ever we will be back.
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7.5 |
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Jin
Family with young children
guang dong,
China
January 30, 2012
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good service,tidy and clean
Did you find this review helpful?
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7.9 |
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Anonymous
Young couple
New Zealand
January 20, 2012
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Fast room service, house keeping daily, friendly and efficient room service staff, beautiful setting, complimentary bus to town and back. Would stay again. Mini bar was far too expensive, so we barely used it. Juice had leaked in the fridge when we arrived, however this was sorted out promptly. The room got quite hot at times and there was no air conditioning. A light outside would turn on automatically at night so quite annoying when trying to sleep.
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8.5 |
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Ian
Young couple
london,
United Kingdom
January 13, 2012
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Fabulous large room with lovely view. There is a swimming pool and a really nice bar and restaurant. We had a fantastic stay and would higlhy reccomend it.
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8.8 |
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Sarah
Mature couple
Christchurch,
New Zealand
January 10, 2012
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I love the pool, the views of the mountains, the hotel as a whole is very relaxing. Our room 310 lakeside was quite noisy with the traffic and garbage dumping. The food was not great, the flat whites were really bad.
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7.9 |
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Chetan
Family with older children
Auckland,
New Zealand
January 9, 2012
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We stayed at the Villa as there was six of us. The premises was very clean and tidy. There was good check out time as well. Swimming pool was in the main block
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9.6 |
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Peter
Mature couple
Porirua,
New Zealand
January 2, 2012
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Location and happy hour Complimentary canapes were restricted to 2 trays. On one night both trays were the same, so if you didnt like prawns you were stuffed. The TV in the room is out of date with todays technology. No one uses old TV with aspect ration 4:3 anymore. In fact we stayed at budget accn in small towns and got flatscreen TVs in the room. No point inbeing able to boon movies that are in widescreen mode but the TV isnt. Most disappointing part of the service.
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7.5 |
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Regan
Young couple
Morrinsville,
New Zealand
December 6, 2011
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The view, the comfort and space in our room. The friendly staff.
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8.8 |
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Yoshiaki
Group of friends
北海道,
Japan
November 17, 2011
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Our Lake view vila was clean,comfortable and quiet. Great views of lake and mountains. All staff were friendly and helphull. We really enjoyed our stay. The TV was outdated.
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9.2 |
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Ryan
Group of friends
Wellington,
New Zealand
October 17, 2011
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Was simple and completed all of our needs The bench at the front desk was had to write on due to the boards (not a flat surface and just needs a new coat of varish on it).
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5.8 |
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Chris
Group of friends
Auckland,
New Zealand
September 11, 2011
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Very comfortable and clean accomodation. Very friendly and efficient staff.
Did you find this review helpful?
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7.9 |
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Anonymous
Family with older children
New Zealand
August 28, 2011
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Mountain views. Spacious room. Quiet Spa pool too small and when a family in theres not room for others. TVs too small for todays standard. Room needs upgrading - all TV amore needs throwing out and replacing with TV table or TV fixed to wall so that you can watch TV from sofa or bed or dining table - currently you are limited. Biggie is small size of TV
Did you find this review helpful?
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6.3 |
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Derek
Mature couple
Auckland,
New Zealand
August 25, 2011
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Great venue for a big family get-together. Child-friendly, warm & welcoming (loved the log fires), excellent buffet breakfast, very helpful staff. We all appreciated the free bus service. The villas (where our son & family stayed) are exceptional. Would certainly recommend to friends. Maybe shower gel in bathrooms would be good.
Did you find this review helpful?
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8.8 |
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Julia
Group of friends
Palmerston north,
New Zealand
August 3, 2011
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Scenery, location, comfort, excellent service and hospitality, shuttle bus was invaluable, prompt and extremely friendly taxi service from hotel. Spa seemed not to be working and two dirty robes found in room on top of washer
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9.6 |
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Joanne
Family with young children
Waitakere City, Auckland,
New Zealand
July 25, 2011
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The Villas were fantastic, Ideal home away from home for a visit to Queenstown. Well heated especially the underfloor in the bathroom onsuite. I would recommend a stay at the villas to anyone as this is value for money when you can sleep six.
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9.2 |
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Michelle
Family with older children
Subiaco,
Australia
July 21, 2011
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Staff were most helpful. Surrounding area was good for walking Just that too far from the township to walk with young children especially. Spa seemed expensive on face value
Did you find this review helpful?
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8.3 |
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Stuart
Family with older children
Paradise Waters,
Australia
July 16, 2011
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Excellent quality, views, great staff Internet access costs ridiculous and their methodology of calculating download volume was incorrect
Did you find this review helpful?
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8.3 |
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Anonymous
Family with young children
New Zealand
July 16, 2011
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The roomlarge and spacious and clean. Quiet Pool very cold and hotel beginnng to look tired. Remeber pool and fireplaces a s a feature when stayed 6 years ago. It is the previous warmth and pool that was well warmed that made the stay great last time and why we returned.
Did you find this review helpful?
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6.5 |
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Sarah
Group of friends
Christchurch,
New Zealand
July 8, 2011
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Fantastic stay, very close to Queenstown and a wonderful view. Facilities are awesome, service excellent, good value for money in a lovely hotel. We will definitely stay there again. Thank you
Did you find this review helpful?
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10 |
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Alena
Family with young children
Christchurch,
New Zealand
June 7, 2011
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Location Need upgrate room, TV very old and brekfast was disspointed waited for hot buffer for 20 min, sheff was running very behind and no hot food delivered to hot stand. lots people left without hot food.
Did you find this review helpful?
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4.6 |
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Carol
Solo traveler
New Farm,
Australia
May 22, 2011
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The view from the Lakeside rooms are sensational I can't think of anything I disliked about the hotel. I enjoy staying at this hotel. I have stayed there three times and expect I will again in the future.
Did you find this review helpful?
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7.9 |
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Andrew
Mature couple
Christchurch,
New Zealand
May 3, 2011
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We liked the friendly way we were greeted , and the set out of the hotel rooms that allowed for a quiet nights sleep . Also the pool and gym area was very good . We didnt enjoy our breakfast experience , it was quite un organised as far as staffing numbers were concerned.
Did you find this review helpful?
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6.3 |
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Shaun
Mature couple
auckland,
New Zealand
April 27, 2011
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I liked the views from the hotel and when we had any problems with the room it was sorted out promptly for us. Lisa on the front desk was particularly good to us. I thought that the charging of 20% extra for food and drink on public holidays was outrageous. You don't pay a surcharge for room cleaning etc so why the extra for food?
Did you find this review helpful?
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
Customers who viewed "Heritage Queenstown" also viewed:
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In the heart of Queenstown, with views overlooking Lake Wakatipu and The Remarkables mountain range, Hotel St Moritz features a restaurant, bar, fitness center, and a hot tub.
Most recent booking for this hotel was yesterday at 04:37
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Score from 15 reviews
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