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Heritage Queenstown
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8.7
Top
Based on
16
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Jane
Young couple
Auckland,
New Zealand
July 9, 2009
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Romance and lovely atmosphere :-) loved the spa, would have been nice to have a larger spa, as it was popular. |
9.5 |
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Eli
Mature couple
Tweed Heads,
Australia
July 8, 2009
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Great place, Hotel and staff where great. Queenstown is a great place to visit and when i go back I will be staying at the Heritage for sure. |
9 |
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Denise
Family with older children
Auckland,
New Zealand
June 26, 2009
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Our villa was perfect, the fireplace in the living room was a must. The view stunning, and excellent breakfast. Free bus to town was handy as well. |
10 |
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Gillian
Family with older children
AUCKLAND,
New Zealand
April 23, 2009
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Convenient location for Queenstown with fairly reliable bus service. Villa accomodation was modern , comfortable and attractive. It was very suited to 2 families sharing. Teenage children enjoyed the facilities and independence going into Queenstown. |
9.5 |
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Chris
Young couple
Richmond,
United Kingdom
April 20, 2009
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Very friendly and efficient staff and rooms were always made up very quickly. Excellent breakfast in the morning. Not really the hotels fault but we were in a room on same level as a group of Japanese tourists who tended to congregate and talk very loudly in the corridor both early in the morning (6am) and late at night (11pm) |
8.5 |
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Michael
Mature couple
auckland,
New Zealand
March 16, 2009
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A very relaxed and friendly atmosphere with good facilities and staff. The general surroundings and situation are stunning with views of the lake and mountains. |
9.5 |
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Robert
Mature couple
horndean,
United Kingdom
March 11, 2009
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Generally the staff were excellent,(please see my comments below). The rooms were very comfortable and spotless. Hotel staff especially the reception were excellent but the breakfast staff were very sharp with their comments apart from the chef, maybe 'mornings' weren't their thing! The breakfast chef was very polite and accomodating. |
6.5 |
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Paul
With friends
charlesworth, glossop, derbyshire,
United Kingdom
February 25, 2009
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Everthing about our stay was first class, friendly staff great location on the lakeside, not quite as good on the waterfall side,we had our first night n water |
10 |
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Anonymous
Solo traveller
India
February 2, 2009
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the room service staff was poor. |
6.5 |
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Stephen
Solo traveller
Derbyshire,
New Zealand
February 1, 2009
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The views from the hotel, and the pleasing service from all the staff. |
10 |
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Jeff
Solo traveller
christchurch,
New Zealand
January 29, 2009
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I have always liked the facilities available the the Heritage. I like the improvements to movie link. Also the food prices in the restuarant have improved to a comparable rate with other quality hotels. The soup of the day was served excessively hot, burning my mouth and tongue. However the staff didn't seem interested when i sent it back. The offer of some ice to ease the burning, or even a sorry would have been acceptable. However the only comment i heard coming from the staff was " what does he mean, is it to spicy? |
8.5 |
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Robabeh
Mature couple
sydney,
Australia
January 17, 2009
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The service &happy honest frienndlystaff .ofcourse the beautiful climate. I think air condition need it |
8 |
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Anonymous
Solo traveller
Switzerland
January 8, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
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Peter
Young couple
Ede,
Netherlands
November 26, 2008
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This reviewer provided a score but did not have any comments |
7.5 |
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Norma
Solo traveller
Taupo,
New Zealand
October 20, 2008
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Staff were very friendliness and helpful I booked a room which included the breakfast (part of the deal) and the breakfast was added to my bill which I had to get removed. Also, some items were incorrectly added to my bill which I hadn't authorised. |
9.5 |
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Kurt
Solo traveller
Whangarei,
New Zealand
July 15, 2008
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This reviewer provided a score but did not have any comments |
9 |
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David
Young couple
dunedin,
New Zealand
July 10, 2008
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the service was outstanding hotel staff was very friendly the pool tempreture was bit of a let down was to cold, also it said there was an indoor pool, not even half the pool was inside or undercover it cant be classed as an indoor pool. other than that it was all good. |
9.5 |
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Liping
Solo traveller
Shanghai,
China
March 23, 2009
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This reviewer provided a score but did not have any comments |
8.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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