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JAG Escape Franz Alpine Retreat
2 Donovan Drive, 7886 Franz Josef – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 Reasons to Choose JAG Escape Franz Alpine Retreat
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21 properties in Franz Josef
Including hotels, apartments, villas and more.
295 verified reviews
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JAG Escape Franz Alpine Retreat's staff speak: English
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BBQ Facilities, Grounds
Fishing, Skiing, Hiking, Cycling, Horseback Riding, Sauna, Spa, Massage
Food & Drink
Breakfast in the Room
WiFi is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Baggage Storage, Laundry, Suit Press
Non-smoking Rooms, Heating
2:00 PM - 9:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged NZD 45 per person per night in a crib.
One older child or adult is charged NZD 45 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
JAG Escape Franz Alpine Retreat accepts these cards and reserves the right to pre-authorize your card prior to arrival.
If you expect to arrive outside front desk hours, please inform Franz Alpine Retreat in advance, using the contact details found in the booking confirmation.
Based on 295 reviews
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Friendly helpful staff! The staff will happily transport you in and out of town if you tell them in advance!
5 minutes drive out of town but we had a car so it was fine :)
The mountain view was amazing and the location was away from the major hub - which made us really relax after a long drive.
Very quiet. Each retreat building is on its own, no neighbors on the other side of any wall. Very big and spacious.
Washing machine and dryer not good. Heater not strong, only 1 small heater for quite a big place.
Fantastic place to stay, friendly staff, very helpful offering us options when it was raining
Staff very helpful and friendly.
Flies in the room
Free Wifi Full Kitchen and large fridge, great if you want to cook yourself Spacious living area Modern furnishings Gorgeous views of mountains and nice sunsets the other direction
no washing machine there was a laundry room, but a charge for using the machines
Clean and comfortable.
Further out of town than expected.
Very friendly staff, modern facilities, especially impressed that all amenities are wheel chair friendly, nice to have good heater and electrical blankets in winter.
Sky was not working at that moment, and very slow internet (which we kept telling our teens that it's to be expected in a isolated small place).
The cabin was comfortable and spacious. The outlook was lovely from our cabin which was at the end - looked towards the hills.
Too far from the town to walk so had to drive but otherwise everything was pleasant
Liked accommodations Good location Staff very helpful with directions Roomy
The motel was super awesome! Jennifer, the custodian of the motel at the time of our visit, was very courteous and prompt in delivering the service. Because we were checking in late, she kept us a nice postcard along with the key at the reception. The gesture was wonderful enough to give us a sense of in-person reception at the motel. Not to forget the views from the room. Superlike!
It was difficult to find Donovan Drive during the night hours. The markings could have been better. A glowing flex board would be a good idea for showing directions to the visitors. A marking in the maps (Google/Apple/others) would also be a great help to visitors.
The entire unit was clean, spacious and felt homely. Regardless of the power outage and no gas we didn't mind, they were happy for us to look else where if we wanted to and also helped us with any activities out of franz josef. I would love to come back and stay at JAG Escape next time!
Nice owner, very helpful.
views from unit kitchen good
We got a warm welcome from friendly staff who made themselves available to answer questions and help us make activity bookings. The accommodation was clean and well appointed.
Clean and spacious.
Amazing Location and big and spacious rooms with all amenities. Staff is very friendly and the view from your room is just mesmerizing. Few kms before the town but the location is very appropriate and peaceful. Should definitely recommend it to anyone if in Franz Joseph.
The house is amazing, with a full equipped kitchen. The staff is very nice and helpful. Excellent!
5 mintues drive from Fran Josef.
Jennifer was really help full and great host. The place was wonderful , highly recommended.
After booking over 2 months in advanced, they contacted me the morning of the stay to say that they had double booked us and would not honour the booking. They stated they had made arrangements for us to stay at a "much more expensive" location that turned out to be a bed and breakfast down the road from them. At jag we would have had a self contained 'luxury' apartment! The manager was not 'available' when we called in to discuss the situation.
Jennifer, the Manager is so helpful, even though the cyclone Ita had shut off power for past few days, when we arrived she was brilliant, nothing would dampen her enthusiasm. She gave us a lovely cottage, helped us book trips, gave us local knowledge, and was just amazing! Great place, definitely go back!
Quiet location, local knowledge and enthusiasm of staff
Cabins are modern and well equipped. Staff very helpful and were able to get a great discount on our helicopter flight.
The cabins are too far out of town and no views
Easy parking, beautiful view from our unit (Meuller),we enjoyed being out of the township. Nicely appointed and well laid out (inside and out). Free wifi was great. We really enjoyed our stay.
Shower drained very slowly (sometimes not at all). We forgot to mention this to the manager. A few more hooks for towels in the bathroom would have been useful.
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