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Novotel Rotorua LakesideTutanekai Street, Lake End, 3215 Rotorua (Show map)
Very good,
Score from 121 reviews
“ great hotel for value and location of hotel ”
Terence,
Lexington
Set on the shores of Lake Rotorua, Novotel Lakeside offers luxurious accommodations with lake or city views. It features a day spa, a Maori cultural center, and geothermal mineral pools. Matariki Hangi and Culture Center offers nightly Maori cultural performances and a traditional Hangi buffet. Guests can relax in the sauna, or exercise in the well-equipped fitness center. All air conditioned rooms have a 32-inch flat-screen TV with cable channels. Each room includes a large work desk, a minibar and tea and coffee making facilities. Novotel Lakeside Rotorua is only a 10-minute walk from central Rotorua. The Rotorua Museum of Art and History and the Polynesian Spa are each a 15-minute walk away. Atlas Café and Restaurant offers an extensive range of meals for breakfast, lunch and dinner. Clarke’s Bar serves classic cocktails and local beers, and features live entertainment on weekends. Hotel Rooms: 199, Hotel Chain: Novotel. The most recent booking for this hotel was made on Jun 19 at 07:13 from New Zealand.
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Express Check-in/Check-out, Safe, Soundproof Rooms, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Designated Smoking Area ActivitiesFitness Center, Golf Course (within 2 miles), Massage, Hot Tub, Indoor Pool ServicesRoom Service, Meeting/Banquet Facilities, Business Center, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Currency Exchange, Tour Desk, Fax/Photocopying, Concierge Service
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Total Hotel Score:8.3
Based on 121 reviews Guest reviews are written by our customers after their stay at Novotel Rotorua Lakeside. |
Score breakdown
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Score Filter |
Has Novotel Rotorua Lakeside always scored 8.3?
See the average scores awarded by guests over the past 12 months.
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Mark
Mature couple
Auckland,
New Zealand
June 4, 2013
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Staff we're great, very friendly. The Spa facility was really good. The biggest dissapointment was having a room with an adjoining door to the adjacent room. When you pay for a deluxe king room you dont expect to be able hear the other guests, we had crying children next door, no sleep ins , bit gutted, for over 200+ a night, I expected much better. Also our room had no information on room service, not even a menu, every hotel I've stayed at has 24 hr room service.
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7.5 |
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Rochelle
Solo traveler
Oratia, Auckland,
New Zealand
June 3, 2013
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Very comfy bed and room. Nice décor and friendly helpful staff No complementary wifi and bathroom could have been cleaner (hairs from previous occupant were left in bath)
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8.3 |
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Peter
Mature couple
East Malvern,
Australia
May 29, 2013
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Great room, good service, very clean and modern, good location.
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9.2 |
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Rui
Mature couple
Porto,
Portugal
May 25, 2013
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The noise of a big group of Indian guests
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5.4 |
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Carolyn
Mature couple
Sydney,
Australia
April 30, 2013
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The room was very comfortable and the hotel was in a good location. Nothing everything was very good.
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8.8 |
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Harry
Mature couple
Pymble,
Australia
April 29, 2013
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Location Noisy Neighbours
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8.8 |
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Graham
Mature couple
MORTDALE,
Australia
April 24, 2013
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Great location close to shops & dining. easy parking No free wi fi
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9.6 |
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Caryn
Mature couple
Pickering,
Canada
April 16, 2013
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Proximity to Polynesian spa and Te Puia. Very comfortable room, bed. Parking was great. Nice coffee shop across road.
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10 |
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Malcolm
Solo traveler
Eight Mile Plains Brisbane,
Australia
April 13, 2013
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Location and cleanliness Small lifts
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7.9 |
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Kirsty
Family with young children
Bell Block,
New Zealand
April 2, 2013
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The Staff where amazing Room needed more cleaning cob webs everwhere and air conditioning didnt seem to work very gud.
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7 |
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Eleaner
Mature couple
anacortes WA,
United States of America
March 27, 2013
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the staff were very helpful there was no free internet and the beds were hard
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7.1 |
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Karen
Group of friends
Mechanicsburg,
United States of America
March 24, 2013
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Beautiful and clean.
0 out of 1 people found this review helpful. Did you?
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10 |
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Lucy
Mature couple
Auckland,
New Zealand
March 19, 2013
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The location was excellent. The beds and pillows need to be upgraded.
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5.8 |
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Terence
Group of friends
lexington,
United States of America
March 18, 2013
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great hotel for value and location of hotel
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10 |
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Steve
Mature couple
London,
United Kingdom
March 16, 2013
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Friendliness of staff, knowledge of staff. Comfortable room. Choice of beer in the bar a bit limited.
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8.3 |
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Denis
Mature couple
Rotorua,
New Zealand
March 11, 2013
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friendly staff and location close to "eat street"
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8.3 |
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Michael
Mature couple
Birse by Aboyne,
United Kingdom
March 10, 2013
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Consistency of the Novotel brand worldwide. Booking was made in September 2012 and guaranteed by disclosure of credit card details. Regrettably the hotel then put the charge through ahead of my stay and then did not honour its pledge, as agreed through booking .com to provide a free bottle of wine to compensate.
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9.2 |
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Andrew
Mature couple
Caulfield North, Melbourne,
Australia
February 13, 2013
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Location Friendly, professional Staff Lack of a view No Balcony
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9.6 |
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Rebecca
Group of friends
Auckland,
New Zealand
January 30, 2013
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Location and view was good, however there are much better hotels in the area for better value for money. Hotel is designed for business travelers.
1 out of 1 people found this review helpful. Did you?
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7.5 |
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Stacey
Young couple
Melbourne,
Australia
January 29, 2013
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The hotel facilities were filthy and weren't attended too without constant prompting. Staff walked in on us changing twice despite us advising we were changing.
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5 |
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John
Family with older children
Alloa,
New Zealand
January 16, 2013
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Ideal location for shops, bars and restaurants. Excellant value for money
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7.9 |
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Evgeny
Family with young children
Singapore,
Singapore
January 10, 2013
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The hotel is good value for money and quality of service. We have got room with lake view, every morning we enjoyed to wake up and see the lake and flying birds. I only missed balcon but there aren't balcons in the hotel. Location is convininnent, the staff was very helpful. They helped us a lot with transport arrangments to get all rotorua attractions because we haven't driven there. We really appriciated this kind of help and advices. The price for breakfast ia a bit high. I would suggest to decrease it.
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7.5 |
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Carol
Mature couple
Lake Forest, CA,
United States of America
January 10, 2013
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Very nice room, large Refrigerator and microwave. Girl at front desk tried to talk us into Maori experience that looks like it's owned by or connected to the hotel. We went to Te Pahi which includes the geysers. We weren't happy that she seemed to know nothing about alternatives outside the hotels site.
1 out of 1 people found this review helpful. Did you?
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9.6 |
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Joseph
Mature couple
Dalby,
Australia
December 27, 2012
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Staff were extremely helpful and friendly. Location was brilliant. Rooms were very clean and very comfortable. Would definitely stay there again Nothing!
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10 |
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Harry
Mature couple
Jakarta Timur,
Indonesia
December 25, 2012
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The hotel is small but clean. Inwould rather call this a motel. The receptionist is very nice and helpful. None
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7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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