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Property Highlights

Free parking

Places of Interest:

Rotorua Arts Village (0.1 miles) Tamaki Maori Village (0.2 miles)
Show map Millennium Hotel Rotorua

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Newest reviews for Millennium Hotel Rotorua

  • Robyn
      New Zealand
    August 27, 2014

    The whole ambiance was great, we felt very relaxed and enjoyed the experience that we will certainly repeat.

    There was really no negatives for us.

    10

  • Anonymous
      New Zealand
    August 26, 2014

    Everything as rating shows... Frontline customer service, access to everything. Clean and comfortable. Value for money. Pre-paid service as a gift for others. Helpful and friendly service from all workers.

    Smokers having to go far to smoke from room. Spa pools could have been warmer then just luke warm. No buffet dinner menu for groups so had to book at Copthorne. Free wifi in rooms would have been an advantage too

    10

  • Hardish
      United Kingdom
    August 26, 2014

    Location and friendly staff, good pool and good surroundings.

    Would be nice to have free internet in the rooms.

    8.3

  • Anna
      New Zealand
    August 23, 2014

    Visit purpose was a couple of days at the Polynesian Spa and Millennium is in a great location for that. Close to the lake so you can have a lovely walk without needing transport. It is also handy to the main shopping precinct.

    I paid extra for a lake view room and when I sat in the armchair I did have a lovely lake view. From my bed, the view was of the Polynesian Spa complex! So if you want breakfast in bed looking at the lake, you need a room numbered 04 or 08... Not 06 and presumably 10 or 02.The bed would face the best way!

    7.9

  • Claire
      United Kingdom
    August 21, 2014

    Reception and bar area

    Dirty pool Dated hotel and rooms Expensive mini bar Expensive wifi Keys that worked in a number of diff rooms!!!!!

    6.3

  • Janet
      New Zealand
    August 20, 2014

    The dining experience was excellent. Dinner was superb. The room was clean and reasonably spacious. The bed was very comfortable. The staff were very polite and helpful.

    The bathroom needed updating. Finding an old school cheap shower curtain for the shower over bath was not good. We had a spa room and the spa is now very dated and worn. Time to start upgrading. We sat in big chairs in the bar that were very worn to the point of ripping on the arm rests.

    7.9

  • Anonymous
      New Zealand
    August 20, 2014

    Location is handy to local food places and is close to the lake. The view from the lakeside rooms is lovely. Pool and spa facilities are excellent and available until 11pm, this is a lot later than other places I've stayed. Very warm at night and comfortable.

    It's getting a bit run down in places, showers fluctuated in temperature a lot with minimal ability to adjust this, rooms are not very sound proof! (maybe we were in the honeymooners area? Lol)

    7.9

  • Anonymous
      New Zealand
    August 19, 2014

    Arrived at 3:45 pm and still had to wait half an hour before room was ready. Other couple with us had booked a double room and were given a twin room - didn't bother complaining as it would've delayed us further.

    5.8

  • Denise
      New Zealand
    August 19, 2014

    Room adequate. Friendly breakfast staff and brek included in rate.

    TV and bed side lamps didn't work

    6.3

  • Scott
      New Zealand
    August 15, 2014

    Great hotel, spa in the room was amazing but could have been slightly hotter.

    8.3

  • Anonymous
      New Zealand
    August 14, 2014

    The staff, service and food was excellent.

    The furniture in the reception and bar was very worn and torn in some places. Also the chair in our room has a broken leg.

    7.9

  • He
      New Zealand
    August 12, 2014

    Travel

    disturbed

    9.2

  • Geoffrey
      New Zealand
    August 12, 2014

    Very Friendly and helpful concierge

    Place is getting a bit tired

    6.3

  • Holly
      New Zealand
    August 7, 2014

    Everything is great except the buffet.

    Breakfast buffet is just awful... rubbery bacon and eggs are not pleasant to eat for the price they charge. Next time I will be eating elsewhere.

    9.6

  • Sarah
      New Zealand
    August 6, 2014

    Facilities, pool and spa. Great location.

    Staff at the front desk were inattentive and were stressed managing the meet and greet area. It made you feel like you were in their way.

    7.1

  • Mabel
      New Zealand
    August 3, 2014

    Everything except the food

    Not keen on any of the food, thought it didn't match the quality of the whole hotel. Very strange platter in bar and meal in restaurant very mediocre.

    10

  • Darren
      New Zealand
    August 3, 2014

    The staff were very good. Professional and courteous and went out of there way to accommodate us.

    Unfortunately the food was well below average.

    8.3

  • Christine
      New Zealand
    August 3, 2014

    Food - great - had a lovely meal at the restaurant, Staff were very helpful, location was great

    The sound of the air conditioning in our room was intrusive when trying to sleep

    8.8

  • Anonymous
      Sweden
    July 29, 2014

    location, close to the warm pools

    7.9

  • Francis
      New Zealand
    July 27, 2014

    They treat you like a guest with respect and genuine care for your welfare. Great food, immaculate facilities, perfect location easy walk for everything.

    Broadband didn't always work. .

    10

  • Anonymous
      Australia
    July 26, 2014

    Staff friendly.

    20min/20Mb free WiFi in the lobby - only just enough to find & book our next stop. Small room for a family of 4. Building works near pool. Difficult to find entry. Pool closed 6-8:30pm (peak time for kids after a day out). No seats for parents! Stayed at better cheaper accommodation in the area.

    6.3

  • Lauren
      New Zealand
    July 25, 2014

    Rooms very small and need updating.especially the showersand powerpoint I bathroom not working.

    6.7

  • Trudy
      New Zealand
    July 24, 2014

    Massage service at reasonable price, clean room, bar and pool areas. Nice staff.

    Resturant didnt like meal or huge tinfoiled loaf of garlic bread dumped on table for 1 person ( felt like pizza hut or similar)

    8.3

  • Marilyn
      New Zealand
    July 23, 2014

    We loved the warmth of the Hotel heating system which was very effective throughout the Hotel.Also the heated swimming pool was great.

    It was disappointing that our hotel room was not cleaned and ready upon our check in at 2.10pm ,as the check in time is supposed to be 2pm,so we had to kill time for another 30 mins,before we were allowed access to the room.

    7.9

  • Andrew
      New Zealand
    July 22, 2014

    Great location. Nice and warm place to stay in winter.

    Not a very good shower.

    7.5

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