Museum Hotel

cleanliness of the room, great service, location and lovely food

Decor, location

The location was very convenient, and the staff were courteous and efficient. We were upgraded to an apartment which was very comfortable.

Very comfortable, with very helpful cheerful staff at all levels and good food. We appreciated the admirable artistic ambience (to coin an alliterative phrase)

The staff were awesome from the time we arrived to checkout.This greatly influences your opinion from the start.Would reccomend friends to stay and will be back.Thanks for a great weekend.

Very helpful staff, early morning check in. Young conceirge welcoming and helpful.

Friendly, helpful staff for whom nothing seemed to be too much trouble. we were delighted to be upgraded from a classic room to a suite which was well appointed, the bed very comfortable and the location of the hotel was ideal for central city activities. In all, we had a pleasant stay.

Great facilities, rooms and decore and staff were friendly. The kids loved having the indoor pool and spa when is was wet and windy outside.

Alarm went off and woke our family up at 6:45am after a late night. Suggest hetel ensures alarms are turned off when servicing rooms.

that the hotel was so close to the restuarant and bar strip and the museum

Bar staff were brilliant. Very polite, friendly and welcoming. I have stayed in other hotels in Wellington, which I found pretentious. Museum Hotel is upmarket without being ostentatious.

Parking is some what restricted, depending on the time you book in.

The hotel was absolutly excellent. Having stayed in many of the top Wellington Hotels I can say this is head and shoulders above the rest. I particulary liked the personalised welcome note. Nice touch.

The Room was a great size, very modern and clean. The Bed and Linen were of a very high quality. The Bubbles provided were very nice. Breakfast was superb! We enjoyed our stay very much. I own a Bed And Breakfast on Waiheke island and staying at your hotel was a real treat

The Staff at your front desk were less than accomodating when i arrived very casual and not what im sure you want to represent yourselves on arrival. We had issues with our refrigerator, It was in fact keeping things hot and not cold we complained to front desk and he offered no solution and was not helpful or simpathetic to our cause, we had to order ice many times to keep the wine cold, this was not received over the phone well, although it did arrive promptly which was very good. Your day time staff the next day, you cleanning staff and the staff at the resturanant were very well presented and accomodated our needs to a T. The Robes in the room were dirty and were missing belts. Otherwise we had a great night thank you :)

The staff were very professional and well trained. Very helpful and we were made to feel welcome. The design and decor are very enjoyable.

The description of the room booked did cause confusion. We were in an apartment type(no bath) and we thought we would be in a "classic" type with a "bubble-Bath". A small thing but was a misunderstanding for us.